When a user has only external authentication the links in emails can be confusing
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Mahara |
In Progress
|
Wishlist
|
Unassigned | ||
Bug Description
When Mahara sends out an email to a user it often has a link to Mahara content for them to follow.
If they are not logged in but need to be to see the content it gives them a login box to login with.
If the user is logged out and can only authentication via an external source it can be confusing for them. Some external authentication methods, like SAML, will show an SSO button on the login box to use, but other authentication methods, LTI, will not show any special info on login box so a user has no idea they need to login to their external site first and then 'jump' across to Mahara.
It would be good to add to the base of email messages for these users some information mentioning how they need to ignore the username/password fields on the login box and actually login via the external source first, eg for SAML to hit the SSO button, for LTI, to login to their LTI parent site
| Kristina Hoeppner (kris-hoeppner) wrote | #1 |
| Changed in mahara: | |
| status: | New → In Progress |
I assume you mean to determine that via the primary authentication method.
Keep in mind that we are also going to do bug 1857637 which should resolve this for the most part.