wrong delivery address

Bug #902742 reported by Thierry
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Magento OpenERP Connector
Incomplete
Undecided
Unassigned

Bug Description

Hello,

Just a problem on delivery address (perhaps related with Bug #881123 ) :

On importing orders from magento, the connector create customer if not exist into openerp with a default delivery address.
But keep this address for each other order of this customer.

SO BAD IF :
    - customer ask first time delivery type as "socolissimo" or "point relays" (delivering in a dedicated shop)
    - the same customer ask a delivery at home on a second order
    - the same customer ask a delivery at another address
                ==> The delivery address into magento will be correct
                ==> The openerp delivery address will be the address of first order at dedicated delivery point

I hope this will be quickly fix, because it dismiss all the potentiality of the connector on managing order, delivery order and shipping. (to avoid error and angry customer, need to check each order from magento :-( to compare delivery address)

Thanks for help.

Regards,

Revision history for this message
Gibson Wasukira (gwasukira) wrote : Re: [Bug 902742] [NEW] wrong delivery address

----------
Gibson Wasukira
Sent via Nokia Email

------Original message------
From: Thierry <email address hidden>
To: <email address hidden>
Date: Sunday, December 11, 2011 9:49:26 AM GMT-0000
Subject: [Bug 902742] [NEW] wrong delivery address

Public bug reported:

Hello,

Just a problem on delivery address (perhaps related with Bug #881123 ) :

On importing orders from magento, the connector create customer if not exist into openerp with a default delivery address.
But keep this address for each other order of this customer.

SO BAD IF :
    - customer ask first time delivery type as "socolissimo" or "point relays" (delivering in a dedicated shop)
    - the same customer ask a delivery at home on a second order
    - the same customer ask a delivery at another address
                ==> The delivery address into magento will be correct
                ==> The openerp delivery address will be the address of first order at dedicated delivery point

I hope this will be quickly fix, because it dismiss all the potentiality
of the connector on managing order, delivery order and shipping. (to
avoid error and angry customer, need to check each order from magento
:-( to compare delivery address)

Thanks for help.

Regards,

** Affects: magentoerpconnect
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/902742

Title:
  wrong delivery address

Status in Magento OpenERP Connector:
  New

Bug description:
  Hello,

  Just a problem on delivery address (perhaps related with Bug #881123 )
  :

  On importing orders from magento, the connector create customer if not exist into openerp with a default delivery address.
  But keep this address for each other order of this customer.

  SO BAD IF :
      - customer ask first time delivery type as "socolissimo" or "point relays" (delivering in a dedicated shop)
      - the same customer ask a delivery at home on a second order
      - the same customer ask a delivery at another address
                  ==> The delivery address into magento will be correct
                  ==> The openerp delivery address will be the address of first order at dedicated delivery point

  I hope this will be quickly fix, because it dismiss all the
  potentiality of the connector on managing order, delivery order and
  shipping. (to avoid error and angry customer, need to check each order
  from magento :-( to compare delivery address)

  Thanks for help.

  Regards,

To manage notifications about this bug go to:
https://bugs.launchpad.net/magentoerpconnect/+bug/902742/+subscriptions

Revision history for this message
Guewen Baconnier @ Camptocamp (gbaconnier-c2c) wrote :

Hello,

Each time you import a delivery address from Magento, it is created with the type "delivery" on OpenERP.
You can have multiple addresses with a "delivery" type on OpenERP, but when you creates an new sale order, the first found will be used by default.

So I'm not sure to see what behavior do you expect when we import a delivery address from Magento.
Can you give us more details on how we should handle that please ?

Revision history for this message
Thierry (tboulogne) wrote : Re: [Bug 902742] Re: wrong delivery address

Hello,

The expected behaviour is to use the same delivery address into openerp
than magento order, not the default of openerp.
The default address of openerp is not usually the same address for all
orders of a customer.
- the first time you could order for you
- another order for a friend (and ask delivering at his address)
- another order you wish to be deliver into a dedicated point.

Hope it's more clear.

Guewen Baconnier @ Camptocamp a écrit:
>
> Hello,
>
> Each time you import a delivery address from Magento, it is created
> with the type "delivery" on OpenERP.
> You can have multiple addresses with a "delivery" type on OpenERP, but
> when you creates an new sale order, the first found will be used by
> default.
>
> So I'm not sure to see what behavior do you expect when we import a
> delivery address from Magento.
> Can you give us more details on how we should handle that please ?

Revision history for this message
Alexandre Fayolle - camptocamp (alexandre-fayolle-c2c) wrote :

do you still experience this on a recent version of the connector (6.1-legacy branch for instance)?

Changed in magentoerpconnect:
status: New → Incomplete
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