unknown error when importing sale orders

Bug #1407701 reported by Phil on 2015-01-05
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Magento OpenERP Connector

Bug Description

i was importing a large amount of data over the last days and i am getting an error for 46 sale orders (6160 in total).
Everything else is working (groups, customers, categories, products and most of the sale orders).
We're using the openlabs connector in Magento,
on Ubuntu 14.04 LTS with OpenERP 7

Traceback (most recent call last):
 File "/opt/openerp/addons/openerp-connector/connector/queue/worker.py", line 122, in run_job
 File "/opt/openerp/addons/openerp-connector/connector/queue/job.py", line 492, in perform
 self.result = self.func(session, *self.args, **self.kwargs)
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/unit/import_synchronizer.py", line 378, in import_record importer.run(magento_id, force=force)
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/unit/import_synchronizer.py", line 221, in run self._import_dependencies() File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/sale.py", line 801, in _import_dependencies 'magento.product.product')
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/unit/import_synchronizer.py", line 124, in _import_dependency importer.run(magento_id)
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/unit/import_synchronizer.py", line 206, in run self.magento_record = self._get_magento_data()
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/unit/import_synchronizer.py", line 63, in _get_magento_data return self.backend_adapter.read(self.magento_id)
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/product.py", line 278, in read [int(id), storeview_id, attributes, 'id'])
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/product.py", line 243, in _call return super(ProductProductAdapter, self)._call(method, arguments)
 File "/opt/openerp/addons/openerp-connector-magento/magentoerpconnect/unit/backend_adapter.py", line 168, in _call result = api.call(method, arguments)
 File "/usr/local/lib/python2.7/dist-packages/magento-0.4-py2.7.egg/magento/api.py", line 161, in call return self.client.call(self.session, resource_path, arguments)
 File "/usr/lib/python2.7/xmlrpclib.py", line 1224, in __call__ return self.__send(self.__name, args) File "/usr/lib/python2.7 /xmlrpclib.py", line 1578, in __request verbose=self.__verbose
 File "/usr/lib/python2.7/xmlrpclib.py", line 1264, in request return self.single_request(host, handler, request_body, verbose) File "/usr/lib/python2.7/xmlrpclib.py", line 1297, in single_request return self.parse_response(response)
 File "/usr/lib/python2.7/xmlrpclib.py", line 1473, in parse_response return u.close()
 File "/usr/lib/python2.7/xmlrpclib.py", line 793, in close raise
 Fault(**self._stack[0]) Fault: <Fault 0: 'Unbekannter Fehler'>

(Unbekannter Fehler meaning Unknown Error)
I couldn't find a thing they all have in common either (e.g. canceled and reactivated order / more than one shipping / etc.)

Is anyone familiar with this error or does anyone have any thoughts or hunches?

Phil (phil-schnabel) on 2015-01-05
description: updated
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