Indeed, I tried again and sos report is reliably not including them. Perhaps the maas plugin timeout in the output below is related. I've captured the logs manually and uploaded them here: https://private-fileshare.canonical.com/~dannf/lp2031451/var_snap_maas_common_log-20230828.tar.gz sos report output follows (maas plugin timeout at the end) ---------------------------------------------------------- ubuntu@maas:~$ sudo sos report sosreport (version 4.4) This command will collect system configuration and diagnostic information from this Ubuntu system. For more information on Canonical visit: Community Website : https://www.ubuntu.com/ Commercial Support : https://www.canonical.com The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Press ENTER to continue, or CTRL-C to quit. Optionally, please enter the case id that you are generating this report for []: Setting up archive ... Setting up plugins ... [plugin:devicemapper] skipped command 'dmsetup info -c': required kmods missing: dm_mod. [plugin:devicemapper] skipped command 'dmsetup table': required kmods missing: dm_mod. [plugin:devicemapper] skipped command 'dmsetup status': required kmods missing: dm_mod. [plugin:devicemapper] skipped command 'dmsetup ls --tree': required kmods missing: dm_mod. [plugin:devicemapper] skipped command 'dmsetup udevcookies': required kmods missing: dm_mod. [plugin:devicemapper] skipped command 'dmstats list': required kmods missing: dm_mod. [plugin:devicemapper] skipped command 'dmstats print --allregions': required kmods missing: dm_mod. [plugin:lxd] skipped command 'lxc image list': required kmods missing: ebtable_filter, iptable_raw, ebtables, ip6table_raw. [plugin:lxd] skipped command 'lxc list': required kmods missing: ebtable_filter, iptable_raw, ebtables, ip6table_raw. [plugin:lxd] skipped command 'lxc network list': required kmods missing: ebtable_filter, iptable_raw, ebtables, ip6table_raw. [plugin:lxd] skipped command 'lxc profile list': required kmods missing: ebtable_filter, iptable_raw, ebtables, ip6table_raw. [plugin:lxd] skipped command 'lxc storage list': required kmods missing: ebtable_filter, iptable_raw, ebtables, ip6table_raw. [plugin:networking] skipped command 'ip -s macsec show': required kmods missing: macsec. Use '--allow-system-changes' to enable collection. [plugin:networking] skipped command 'ss -peaonmi': required kmods missing: netlink_diag, inet_diag, tcp_diag, udp_diag, xsk_diag, af_packet_diag. Use '--allow-system-changes' to enable collection. Running plugins. Please wait ... Starting 3/69 apport [Running: apport] Starting 1/69 acpid [Running: apport acpid] Starting 4/69 apt [Running: apport apt] Starting 2/69 apparmor [Running: apport apt apparmor] Starting 5/69 ata [Running: apport apt apparmor ata] Starting 6/69 block [Running: apport apt apparmor block] Starting 7/69 boot [Running: apt apparmor block boot] Starting 8/69 btrfs [Running: apt apparmor block btrfs] Starting 9/69 cgroups [Running: apt apparmor block cgroups] Starting 10/69 chrony [Running: apt block cgroups chrony] Starting 11/69 cloud_init [Running: apt block cgroups cloud_init] Starting 12/69 console [Running: block cgroups cloud_init console] Starting 13/69 cron [Running: block cgroups cloud_init cron] Starting 14/69 crypto [Running: block cgroups cron crypto] Starting 15/69 date [Running: block cgroups crypto date] Starting 16/69 dbus [Running: block cgroups date dbus] Starting 17/69 devicemapper [Running: block cgroups dbus devicemapper] Starting 18/69 devices [Running: block cgroups dbus devices] Starting 19/69 dpkg [Running: block cgroups devices dpkg] Starting 20/69 ebpf [Running: block cgroups devices ebpf] Starting 21/69 filesys [Running: block cgroups ebpf filesys] Starting 22/69 firewall_tables [Running: block cgroups filesys firewall_tables Starting 23/69 freeipmi [Running: block cgroups filesys freeipmi] Starting 24/69 fwupd [Running: block cgroups filesys fwupd] Starting 25/69 hardware [Running: block cgroups fwupd hardware] Starting 26/69 host [Running: cgroups fwupd hardware host] Starting 27/69 i18n [Running: cgroups fwupd hardware i18n] Starting 28/69 iscsi [Running: cgroups fwupd hardware iscsi] Starting 29/69 kernel [Running: cgroups fwupd hardware kernel] Starting 30/69 libraries [Running: fwupd hardware kernel libraries] Starting 31/69 libvirt [Running: fwupd hardware kernel libvirt] Starting 32/69 login [Running: fwupd hardware kernel login] Starting 33/69 logrotate [Running: fwupd hardware kernel logrotate] Starting 34/69 logs [Running: fwupd hardware kernel logs] Starting 35/69 lvm2 [Running: fwupd kernel logs lvm2] Starting 36/69 lxd [Running: fwupd kernel logs lxd] Starting 37/69 maas [Running: fwupd kernel logs maas] Starting 38/69 md [Running: fwupd logs maas md] Starting 39/69 memory [Running: fwupd logs maas memory] Starting 40/69 multipath [Running: fwupd logs maas multipath] Starting 41/69 networking [Running: fwupd logs maas networking] Starting 42/69 openssl [Running: fwupd logs maas openssl] Starting 43/69 pam [Running: fwupd logs maas pam] Starting 44/69 pci [Running: fwupd logs maas pci] Starting 45/69 perl [Running: fwupd logs maas perl] Starting 46/69 postgresql [Running: fwupd logs maas postgresql] Starting 47/69 procenv [Running: fwupd logs maas procenv] Starting 48/69 process [Running: fwupd logs maas process] Starting 49/69 processor [Running: fwupd logs maas processor] Starting 50/69 python [Running: fwupd logs maas python] Starting 51/69 release [Running: fwupd logs maas release] Starting 52/69 sar [Running: fwupd logs maas sar] Starting 53/69 scsi [Running: fwupd logs maas scsi] Starting 54/69 services [Running: fwupd logs maas services] Starting 55/69 snap [Running: fwupd logs maas snap] tar: log/http/access.log: file changed as we read it Starting 56/69 sos_extras [Running: fwupd logs maas sos_extras] Starting 57/69 soundcard [Running: fwupd logs maas soundcard] Starting 58/69 ssh [Running: fwupd logs maas ssh] Starting 59/69 sudo [Running: fwupd logs maas sudo] Starting 60/69 system [Running: fwupd logs maas system] [plugin:system] _copy_dir: '/proc/sys/fs' Permission denied Starting 61/69 systemd [Running: fwupd logs maas systemd] Starting 62/69 sysvipc [Running: fwupd logs maas sysvipc] Starting 63/69 ubuntu [Running: fwupd logs maas ubuntu] Starting 64/69 udev [Running: fwupd logs maas udev] Starting 65/69 udisks [Running: fwupd logs maas udisks] Starting 66/69 ufw [Running: fwupd logs maas ufw] Starting 67/69 usb [Running: fwupd logs maas usb] Starting 68/69 x11 [Running: fwupd logs maas x11] Finishing plugins [Running: fwupd logs maas] Starting 69/69 xfs [Running: fwupd logs maas xfs] Finishing plugins [Running: fwupd logs maas] Finishing plugins [Running: logs maas] Finishing plugins [Running: maas] Plugin maas timed out Creating compressed archive... Your sosreport has been generated and saved in: /tmp/sosreport-maas-2023-08-28-oknldwm.tar.xz Size 11.53MiB Owner root sha256 49eb49f3f4eb83c2eb767fc84226ecb8d78c227cc6ef83be401c5c2642eca859 Please send this file to your support representative. ubuntu@maas:~$