Visualisation window goes blank

[sgt101]

When I click on the visualisation window it sometimes goes blank - beige blank.

This is quite a random effect - sometimes when I am panning or zooming, sometimes when I move out of the window and select a document.

[Ken Arnold (kenneth-arnold)]

We have so far not seen this behavior. Can you give some more details, e.g., OS, method of Luminoso installation, video card, etc.? And does it occur in any sample study? And is there anything you can do that seems to make it more likely to fail?

Thanks!

[sgt101 (simonthompson)]

Hi there,

I built a big study with about 5k documents, I've pruned the size of the
corpus and it isn't happening - so perhaps that's the issue?

Simon

On Tue, Feb 16, 2010 at 4:01 PM, Ken Arnold <email address hidden>wrote:

> We have so far not seen this behavior. Can you give some more details,
> e.g., OS, method of Luminoso installation, video card, etc.? And does it
> occur in any sample study? And is there anything you can do that seems
> to make it more likely to fail?
>
> Thanks!
>
>
> ** Changed in: luminoso
> Status: New => Incomplete
>
> --
> Visualisation window goes blank
> https://bugs.launchpad.net/bugs/522578
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Luminoso: Incomplete
>
> Bug description:
> When I click on the visualisation window it sometimes goes blank - beige
> blank.
>
> This is quite a random effect - sometimes when I am panning or zooming,
> sometimes when I move out of the window and select a document.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/luminoso/+bug/522578/+subscribe
>

[Ken Arnold (kenneth-arnold)]

That does sound like a reasonable explanation -- if it takes too long to draw the content, the view could possibly go blank. Are you on Windows, and if so, which one?

[sgt101 (simonthompson)]

eep - XP - eep

(corporate machine)

On Tue, Feb 16, 2010 at 4:39 PM, Ken Arnold <email address hidden>wrote:

> That does sound like a reasonable explanation -- if it takes too long to
> draw the content, the view could possibly go blank. Are you on Windows,
> and if so, which one?
>
> --
> Visualisation window goes blank
> https://bugs.launchpad.net/bugs/522578
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Luminoso: Incomplete
>
> Bug description:
> When I click on the visualisation window it sometimes goes blank - beige
> blank.
>
> This is quite a random effect - sometimes when I am panning or zooming,
> sometimes when I move out of the window and select a document.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/luminoso/+bug/522578/+subscribe
>