Libreoffice: Constant Crashes with calc and/or writer

Bug #825161 reported by Avi Marcus on 2011-08-12
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
LibreOffice
Invalid
Undecided
Unassigned
Linux Mint
New
Undecided
Unassigned

Bug Description

When I have calc open, often when I switch back to the tab (today I even pasted something in a cell) and it just closed.
Other times, when calc is open and I try to open a writer doc, it just closes and neither opens.
I mostly have calc open. I wasn't able to make it happen on command by just opening a lot of writer files.

Ah. I turned on apport, will see if it can catch the next time it crashes. Wouldn't crash on demand for me..

$ grep -r soffice kern*
kern.log:Aug 7 13:46:42 avi-laptop-11 kernel: [45793.947818] soffice.bin[7869]: segfault at 100000 ip 00100000 sp bff6281c error 4 in libuno_salhelpergcc3.so.3[110000+5000]
kern.log:Aug 7 21:38:21 avi-laptop-11 kernel: [74092.622490] soffice.bin[4936]: segfault at 100000 ip 00100000 sp bfb1a14c error 4 in libm-2.13.so[110000+24000]
kern.log:Aug 8 14:11:00 avi-laptop-11 kernel: [102668.269326] soffice.bin[26239]: segfault at 100000 ip 00100000 sp bfe4ea1c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log:Aug 8 15:20:16 avi-laptop-11 kernel: [106824.204006] soffice.bin[13780]: segfault at 100000 ip 00100000 sp bfef843c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log:Aug 9 14:40:40 avi-laptop-11 kernel: [125704.764267] soffice.bin[15841]: segfault at 100000 ip 00100000 sp bf9fc70c error 4 in libsofficeapp.so[110000+72000]
kern.log:Aug 9 14:56:50 avi-laptop-11 kernel: [126674.556399] soffice.bin[24883]: segfault at 100000 ip 00100000 sp bfadb74c error 4 in libm-2.13.so[110000+24000]
kern.log:Aug 9 15:20:20 avi-laptop-11 kernel: [128084.774518] soffice.bin[25261]: segfault at 100000 ip 00100000 sp bf997ccc error 4 in libstlport_gcc.so.4.6[110000+c3000]
kern.log:Aug 9 15:44:58 avi-laptop-11 kernel: [129562.600534] soffice.bin[26100]: segfault at 100000 ip 00100000 sp bf84e0ac error 4 in libdl-2.13.so[110000+2000]
kern.log:Aug 9 23:04:53 avi-laptop-11 kernel: [155957.508600] soffice.bin[3678]: segfault at 100000 ip 00100000 sp bfc615ec error 4 in libuno_sal.so.3[110000+1ac000]
kern.log:Aug 9 23:52:54 avi-laptop-11 kernel: [158838.343288] soffice.bin[4846]: segfault at 100000 ip 00100000 sp bfcf106c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log:Aug 10 03:32:41 avi-laptop-11 kernel: [172025.585674] soffice.bin[5926]: segfault at 100000 ip 00100000 sp bfde862c error 4 in libi18nisolang1gcc3.so[110000+5000]
kern.log:Aug 10 03:53:25 avi-laptop-11 kernel: [173269.308249] soffice.bin[11511]: segfault at 100000 ip 00100000 sp bfcd923c error 4 in libi18nisolang1gcc3.so[110000+5000]
kern.log:Aug 11 11:52:36 avi-laptop-11 kernel: [48318.286083] soffice.bin[1881]: segfault at 100000 ip 00100000 sp bfe1e7cc error 4 in libstlport_gcc.so.4.6[110000+c3000]
kern.log:Aug 11 15:10:04 avi-laptop-11 kernel: [60165.996147] soffice.bin[24144]: segfault at 100000 ip 00100000 sp bf89395c error 4 in libm-2.13.so[110000+24000]
kern.log:Aug 11 15:54:50 avi-laptop-11 kernel: [62852.169830] soffice.bin[29890]: segfault at 100000 ip 00100000 sp bfe30f5c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log:Aug 11 23:23:46 avi-laptop-11 kernel: [87183.609790] soffice.bin[6414]: segfault at 100000 ip 00100000 sp bfd4320c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log.1:Aug 1 23:52:18 avi-laptop-11 kernel: [34995.124311] soffice.bin[24092]: segfault at 100000 ip 00100000 sp bfb8c69c error 4 in libdl-2.13.so[110000+2000]
kern.log.1:Aug 2 14:21:03 avi-laptop-11 kernel: [19171.878657] soffice.bin[2010]: segfault at 100000 ip 00100000 sp bfc00a7c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log.1:Aug 2 20:44:23 avi-laptop-11 kernel: [42172.021313] soffice.bin[24107]: segfault at 100000 ip 00100000 sp bfa0998c error 4 in libdl-2.13.so[110000+2000]
kern.log.1:Aug 3 14:52:27 avi-laptop-11 kernel: [ 7297.105739] soffice.bin[1915]: segfault at 100000 ip 00100000 sp bf9c03dc error 4 in libstlport_gcc.so.4.6[110000+c3000]
kern.log.1:Aug 3 16:24:49 avi-laptop-11 kernel: [12838.514941] soffice.bin[7242]: segfault at 100000 ip 00100000 sp bfddff4c error 4 in libm-2.13.so[110000+24000]
kern.log.1:Aug 3 19:28:19 avi-laptop-11 kernel: [23849.254541] soffice.bin[10217]: segfault at 100000 ip 00100000 sp bfa0246c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log.1:Aug 3 21:01:50 avi-laptop-11 kernel: [29459.355053] soffice.bin[16904]: segfault at 100000 ip 00100000 sp bffee50c error 4 in libstlport_gcc.so.4.6[110000+c3000]
kern.log.1:Aug 3 23:00:06 avi-laptop-11 kernel: [36555.792093] soffice.bin[26306]: segfault at 100000 ip 00100000 sp bff63eec error 4 in libstlport_gcc.so.4.6[110000+c3000]
kern.log.1:Aug 3 23:06:17 avi-laptop-11 kernel: [36926.412702] soffice.bin[26309]: segfault at 100000 ip 00100000 sp bffd502c error 4 in libuno_sal.so.3[110000+1ac000]
kern.log.1:Aug 4 21:19:55 avi-laptop-11 kernel: [33529.819319] soffice.bin[3745]: segfault at 100000 ip 00100000 sp bfddfeac error 4 in libuno_sal.so.3[110000+1ac000]
kern.log.1:Aug 5 11:51:06 avi-laptop-11 kernel: [57159.532908] soffice.bin[32234]: segfault at 100000 ip 00100000 sp bf9e8d7c error 4 in libm-2.13.so[110000+24000]
kern.log.1:Aug 6 21:43:59 avi-laptop-11 kernel: [ 4414.311181] soffice.bin[1926]: segfault at 100000 ip 00100000 sp bfc5a30c error 4 in libsofficeapp.so[110000+72000]

LibreOffice 3.3.2
OOO330m19 (Build:202)
tag libreoffice-3.3.2.2, Ubuntu package 1:3.3.2-1ubuntu5

$ apt-cache policy libreoffice
libreoffice:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://archive.ubuntu.com/ubuntu/ natty-updates/universe i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://archive.ubuntu.com/ubuntu/ natty/universe i386 Packages

$ lsb_release -rd
Description: Linux Mint 11 Katya
Release: 11
---
Architecture: i386
DistroRelease: LinuxMint 11
EcryptfsInUse: Yes
InstallationMedia: Linux Mint 11 "Katya" - Release i386 (20110501)
Package: libreoffice 1:3.3.2-1ubuntu5
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Tags: katya
Uname: Linux 2.6.38-8-generic i686
UnreportableReason: This is not a genuine LinuxMint package
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

smilingfrog (smilingfrog) wrote :

I am also having problems with LIbreOffice crashing in LInux Mint LMDE. New install of the OS, and updated versions of LibreOffice of both 3.4.3 and 3.3.4 downloaded from libreoffice.org.
Sometimes it just kills X and a login screen appears, sometimes the computer freezes and requires a hard reboot to restart.

Avi Marcus (avi-amarcus) wrote :

Oh, good someone responded.
It seems nearly all of my OS issues- hanging on shutdown, X dying and having to log back in.. have been because of a (new) hard drive with bad sectors. I just replaced the HD and things have been much smoother sailing.

Actually, just nixing the encrypted private folder helped a lot with the open office issues. (encryption is less tolerant of read errors?) But for everything, I needed a new HD.

Smilingfrog, is your HD OK?

smilingfrog (smilingfrog) wrote :

No, the disk it is installed on has no bad sectors. I have been running LibreOffice without difficulty (still) when I boot up in ubuntu 10.04.
What is the encrypted folder you refer to called?

Avi Marcus (avi-amarcus) wrote :

An encrypted home folder, it was an option during the install. I'm pretty sure it just exacerbated the disk error issues.
I've undid the encrypted home and the issue mostly went away... If your disk is OK then you probably have a very different issue.
This can probably be closed as "not a bug" or something.

this is bug 745836. Cant make it an dupe for some reason. Anyway Invalid in Libreoffice.

Changed in df-libreoffice:
status: New → Invalid
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers