Software Manager (MintInstall) crashes with segmentation fault in LMDE (201012)

Bug #695496 reported by Kupfer
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Linux Mint
Confirmed
Undecided
Unassigned

Bug Description

Software Manager (MintInstall) crashes with segmentation fault in Linux Mint Debian Edition (201012) 64 bit.
I'm currently setting up LMDE 64bit on an Asus EeePC 1005PE and the Software Center keeps crashing.

This happens usually after I install a package: Package is installed successfully and I'm navigating back to the Software List to continue browsing when it suddenly crashes.

Here is the output of the terminal:

 kupfer@kupfer ~ $ mintinstall
/usr/lib/linuxmint/mintInstall/mintinstall.py:240: SyntaxWarning: import * only allowed at module level
  def get_status_description(self, transaction):
/usr/lib/linuxmint/mintInstall/mintinstall.py:248: SyntaxWarning: import * only allowed at module level
  def get_role_description(self, transaction):
/usr/share/themes/Shiki-Wise/gtk-2.0/gtkrc:126: Murrine configuration option "gradients" is no longer supported and will be ignored.
add_categories took 5.187 ms
build_matched_packages took 0.667 ms
add_packages took 6297.098 ms
add_reviews took 1104.249 ms
__init__ took 7833.440 ms
Segmentation fault

Revision history for this message
Kupfer (tamas-kadas) wrote :

I want to add the following: Now, the Software Center crashes randomly. It's a bit annoying.

Revision history for this message
ahmad (ahmad-dahrouj) wrote :

I also have this problem, the software manager keeps crashing randomly on my LMDE 64-bit.

Revision history for this message
Ikey Doherty (ikey) wrote :

Hi, thank you for taking the time to report this issue!

Unfortunately I'm unable to see what the actual error or
issue is using the provided statement. Please could you
provide the following:
 * Details of the distribution you are using
   (e.g. Linux Mint 10 Main Edition 64-bit)
 * Details of the exact error (including any supporting
   evidence, i.e. logs/screenshots)
 * Version numbers of relevant software
   (e.g. apt-cache policy PACKAGENAME)
 * What you *expected* to happen
 * What *actually* happened
 * Steps to reproduce this issue/error

Thank you for taking the time to contribute to the Linux
Mint project, your time and effort is appreciated as it
helps to make the distribution better for all its users.

Changed in linuxmint:
status: New → Incomplete
Revision history for this message
ahmad (ahmad-dahrouj) wrote :

I dont know how it is for Kupfer, but for me it seems to be working fine now. I stopped using the software manager for a bit so I dont know which package update or what sorted out the problem.

Revision history for this message
Kupfer (tamas-kadas) wrote :

I haven't used the Software Center for a while (used Synaptic instead), today I did play around with it for testing purposes without any problems. That doesn't necessary mean the issue is resolved but everything was indeed working fine. So if the problem returns I will report back and let everyone know.

Revision history for this message
airstreamer (thomas-cada) wrote :

Software Manager dies with segfault. It starts up to the point of displaying its main screen showing the various software catagories and then disappears.

dmesg output:

mintinstall[2187]: segfault at 4 ip 00007fb7f7c5f6b0 sp 00007fff3a25f008 error 6 in libdbus-1.so.3.5.7[7fb7f7c3b000+42000]

Version: linuxmint-12-kde-dvd-64bit-rc

Running as a guest VM in VirtualBox 4.1.8 r75467 hosted on Ubuntu 10.04.2

Package info:
mintinstall:
  Installed: 7.3.4
  Candidate: 7.3.5
  Version table:
     7.3.5 0
        700 http://packages.linuxmint.com/ lisa/main amd64 Packages
 *** 7.3.4 0
        100 /var/lib/dpkg/status

I just updated mintinstall to the newer version 7.3.5 with the same results.

It fails almost immediately when started from the menu. If started from the command line, it may or may not work until I attempt to install a file, when it fails with a segfault.

Revision history for this message
Victor Kokaram (vkokaram) wrote :

I have the same problem with Mint 12 KDE and I tried both the 63bit and 32bit version

Revision history for this message
Victor Kokaram (vkokaram) wrote :

I ran from a terminal window in Mint KDE 12RC with the following result.

 ~ $ sudo mintinstall
[sudo] password for vkokaram:
/usr/lib/linuxmint/mintInstall/mintinstall.py:252: SyntaxWarning: import * only allowed at module level
  def get_status_description(self, transaction):
/usr/lib/linuxmint/mintInstall/mintinstall.py:260: SyntaxWarning: import * only allowed at module level
  def get_role_description(self, transaction):
add_categories took 1.489 ms
build_matched_packages took 0.274 ms
3485
add_packages took 2449.726 ms
add_reviews took 631.214 ms

(mintinstall.py:3478): GLib-GObject-CRITICAL **: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
__init__ took 3487.037 ms
/usr/lib/linuxmint/mintInstall/mintinstall.py:1137: GtkWarning: Theme directory scalable/animations/small/16x16 of theme Mint-KDE has no size field

  if theme.has_icon(cat.icon):
/usr/lib/linuxmint/mintInstall/mintinstall.py:1137: GtkWarning: Theme directory scalable/animations/small/22x22 of theme Mint-KDE has no size field

  if theme.has_icon(cat.icon):
show_category took 32.571 ms
Segmentation fault

Revision history for this message
misiu_mp (misiu-mp) wrote :

I confirm this for Linux Mint 12 KDE 32bit.

Revision history for this message
M Baldwin (hennen) wrote :

  My mintinstall app crashed sometimes as soon as started, sometimes waits untill I have asked it to do something. This is running Mint 12 KDE, 32 bit, freshly installed, on an external disk. I have had inconsistant issues with the 64 bit version on my onboard drive. When I run mintinstall -d (debug), it does not "Print information on the screen that might be useful for diagnosing and/or solving problems." but opens a search thingy, that seems to not work.

# uname -a results in: Linux [my_comuter_name] 3.0.0-19-generic-pae #33-Ubuntu SMP Thu Apr 19 20:59:10 UTC 2012 i686 i686 i386 GNU/Linux

# version info: $ sudo apt-cache policy mintinstall
mintinstall:
  Installed: 7.3.5
  Candidate: 7.3.5
  Version table:
 *** 7.3.5 0
        700 http://packages.linuxmint.com/ lisa/main i386 Packages
        100 /var/lib/dpkg/status

# what I epect to happen: the program to open, and install/uninstall software
# what does happen: the program either crashed at boot, or when asked to do the above mentioned things
# to reproduce: I have no special steps to try, as my action to reproduce is this: 1) open mintinstall with the icon, or command line- error, if not 2) open, then ask it to install/uninstall something- error

  I appreciate any time that is put into fixing the issue. I know I am cheeky in the above, but it's nearly this exact issue that led me to switch from Kubuntu to MInt, and I am hoping that the core software, especially pakage managers, will do their assaigned tasks.

  please advise if/how_to add more info to this bug report. Below is the command line text for one instance of the issue:

$ sudo mintinstall
/usr/lib/linuxmint/mintInstall/mintinstall.py:252: SyntaxWarning: import * only allowed at module level
  def get_status_description(self, transaction):
/usr/lib/linuxmint/mintInstall/mintinstall.py:260: SyntaxWarning: import * only allowed at module level
  def get_role_description(self, transaction):
add_categories took 3.024 ms
build_matched_packages took 0.628 ms
4010
add_packages took 1478.651 ms
add_reviews took 570.022 ms

(mintinstall.py:4003): GLib-GObject-CRITICAL **: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
__init__ took 2436.559 ms
/usr/lib/linuxmint/mintInstall/mintinstall.py:1137: GtkWarning: Theme directory scalable/animations/small/16x16 of theme Mint-KDE has no size field

  if theme.has_icon(cat.icon):
/usr/lib/linuxmint/mintInstall/mintinstall.py:1137: GtkWarning: Theme directory scalable/animations/small/22x22 of theme Mint-KDE has no size field

  if theme.has_icon(cat.icon):
show_category took 19.465 ms
show_category took 108.829 ms
show_category took 1793.432 ms
Segmentation fault

Changed in linuxmint:
status: Incomplete → Confirmed
Revision history for this message
Dr. Ted (ted-3) wrote :

This is repeatable:

ssh -X some.client.machine.edu
<enter password when prompted>

xfce4-session
<find and start Software Manager oruse mintinstall command directly instead>
<enter password>
The Software Manager window shows up blank for a few seconds and then it crashes:

xfsettingsd: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.
xfce4-appfinder: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.
xfce4-session: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.
Thunar: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.
xfdesktop: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.
wrapper-1.0: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.
mintUpdate.py: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.

(nm-applet:19526): Gdk-WARNING **: nm-applet: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.

(vino-server:19519): Gdk-WARNING **: vino-server: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.

(polkit-gnome-authentication-agent-1:19547): Gdk-WARNING **: polkit-gnome-authentication-agent-1: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.

xfce4-panel: Fatal IO error 11 (Resource temporarily unavailable) on X server localhost:10.0.

Revision history for this message
Dr. Ted (ted-3) wrote :

It's not just LMDE.
My system is Qiana 64bit XFCE.

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