Blank screen after suspend

Bug #589441 reported by Craig Thiman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
Triaged
Undecided
Unassigned

Bug Description

In Linux Mint 9, when returning my dell Latitude D600 from the suspend state, I get a blank screen and the fan running. No actions will return the system to operational. My only choice (that I know of) is hold down the power button to force a shutdown and then reboot. The system will reboot normally except Networking (wifi) must be manually turned back on.

Mint 9 has worked without a problem other than Suspend never working. I did a clean install from Mint 7 and Suspend worked fine in Mint 7.

I don't know if this is a Lucid or Mint 9 issue and also do not know what other information I need to include with this report. Please advice. Thank you.

Revision history for this message
Charles Timko (charles-timko) wrote :

I have a similar problem but instead, I get the following error:

GLib-WARNING**: getpwuid_r(): failed due to unknown user id (0)

getpwuid is the method that gets the username, password and all that jazz (http://linux.die.net/man/3/getpwuid_r) and the error 0 means that the username that was delivered could not be found. I am going to take a look deep into the code to see if the issue is just a missing user account or if the id can be changed to something we already have set. I have a feeling this problem is within X.org itself, because if I do Ctrl-Alt-F7, I can get the GUI back, but nothing works properly anymore.

Justin Krehel (jkrehel)
Changed in linuxmint:
status: New → Triaged
Revision history for this message
Dariusz Deoniziak (darekdeoniziak) wrote :

I have the same problem and it looks like duplicate thread is here: https://bugs.launchpad.net/linuxmint/+bug/808411
maybe it has something with this one: https://bugs.launchpad.net/linuxmint/+bug/800486

Revision history for this message
Dariusz Deoniziak (darekdeoniziak) wrote :

Gathered system information through steam, I do use AMD graphic card. Maybe it is related to propietary drivers? On opensource drivers for AMD suspend/hibernate did not work for me last time (before update to mint 17.2).

System info (some values will be written in Polish):
Informacje o procesorze:
    Dostawca: AuthenticAMD
    Rodzina CPU: 0x12
    Model CPU: 0x1
    Stepping CPU: 0x0
    Typ CPU: 0x0
    Częstotliwość: 1500 MHz
    4 rdzenie logiczne
    4 rdzenie fizyczne
    HyperThreading: Nieobsługiwane
    FCMOV: Obsługiwane
    SSE2: Obsługiwane
    SSE3: Obsługiwane
    SSSE3: Nieobsługiwane
    SSE4a: Obsługiwane
    SSE41: Nieobsługiwane
    SSE42: Nieobsługiwane

Informacje o sieci:
    Szybkość sieci:

Wersja systemu operacyjnego:
    Linux Mint 17.2 Rafaela (64-bitowy)
    Nazwa kernela: Linux
    Wersja kernela: 3.19.0-18-generic
    Dostawca serwera X: The X.Org Foundation
    Wydanie serwera X: 11501000
    Menedżer okien X: Mutter (Muffin)
    Wersja biblioteki Steam: steam-runtime-release_2015-06-12

Karta graficzna:
    Sterownik: ATI Technologies Inc. AMD Radeon HD 6520G

    Wersja sterownika: 4.4.13374 Compatibility Profile Context 15.20.1013
    Wersja OpenGL: 4.4
    Głębia kolorów pulpitu: 24 bitów na piksel
    Częstotliwość odświeżania monitora: 59 Hz
    Ident. producenta: 0x1002
    ID urządzenia: 0x9647
    Liczba monitorów: 1
    Liczba logicznych układów graficznych: 1
    Rozdzielczość głównego ekranu: 1366 x 768
    Rozdzielczość pulpitu: 1366 x 768
    Rozmiar głównego ekranu: 13,54" x 7,60" (15,51" diag)
34,4cm x 19,3cm (39,4cm diag)
    Nie wykryto głównego VRAM

Karta dźwiękowa:
    Dźwięk: ATI R6xx HDMI

Pamięć:
    RAM: 7457 MB

Dodatki:
    Język interfejsu: Polski
    JĘZYK: pl_PL.UTF-8
    Mikrofon: Not set
    Dostępne miejsce na twardym dysku: 147924 MB
    Największy wolny blok na twardym dysku: 13077 MB

Zainstalowane programy:

Ostatnie raporty niepowodzeń:

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