Activity log for bug #1710506

Date Who What changed Old value New value Message
2017-08-13 19:16:56 netikras bug added bug
2017-08-13 19:16:56 netikras attachment added Snip from kern.log https://bugs.launchpad.net/bugs/1710506/+attachment/4931818/+files/kern.log
2017-08-14 07:20:47 netikras description netikras@netikras-xps ~ $ inxi -F System: Host: netikras-xps Kernel: 4.4.0-91-generic x86_64 (64 bit) Desktop: Cinnamon 3.0.7 Distro: Linux Mint 18 Sarah Machine: System: Dell (portable) product: XPS 13 9350 Mobo: Dell model: 0VM5NC v: A01 Bios: Dell v: 1.2.3 date: 01/08/2016 CPU: Dual core Intel Core i7-6500U (-HT-MCP-) cache: 4096 KB clock speeds: max: 3100 MHz 1: 556 MHz 2: 623 MHz 3: 533 MHz 4: 859 MHz Graphics: Card: Intel Sky Lake Integrated Graphics Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 2560x1440@60.00hz GLX Renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2) GLX Version: 3.0 Mesa 17.0.7 Audio: Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Sound: Advanced Linux Sound Architecture v: k4.4.0-91-generic Network: Card: Broadcom BCM4350 802.11ac Wireless Network Adapter driver: brcmfmac IF: wlp58s0 state: up mac: [removed] Drives: HDD Total Size: NA (-) ID-1: /dev/nvme0n1 model: N/A size: 512.1GB Partition: ID-1: / size: 21G used: 16G (84%) fs: ext4 dev: /dev/nvme0n1p7 ID-2: /home size: 190G used: 150G (84%) fs: ext4 dev: /dev/nvme0n1p8 ID-3: swap-1 size: 10.24GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p6 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 50.0C mobo: N/A Fan Speeds (in rpm): cpu: N/A Info: Processes: 285 Uptime: 6:19 Memory: 5455.3/15909.7MB Client: Shell (bash) inxi: 2.2.35 netikras@netikras-xps ~ $ Latest updates installed and laptop rebooted y-day. So here's what happened. This morning I plugged the charger in and left laptop running. A few hours later its screen was already turned off (that's normal). However when I moved the mouse laptop display turned on and I could see the lock-screen. No matter what I did the lock screen was still there. Usually it goes away after I move the mouse for another second or so, but this time... nada. However the cursor was still responsive -- I could where it's moving. I switched to TTY1 , logged in. Issued 's2ram' command ('suspend' -- a part of uswsusp package). To my surprise it.. froze. The s2ram command was telling me it is suspending the laptop, but nothing was happening. I have seen cases like that -- usually it's caused by processes in D state. So I ran a 'ps aux | grep D' to see what's there. What happened next scared me a little. ps command given above did show me a few results, and so far only one process was seen in D: [khugepaged]. I assumed this is somewhat swap-related and it's normal to see those processes in D sometimes. What scared me the most was that the ps command... never finished. I mean it was still hogging my shell after like 20 seconds. I couldn't get the shell back on TTY1. So I switched to TTY2 and tried to shutdown the machine gracefully: shutdown of -h now. No luck here... It just popped open the plymouth screen with LM logo and that's about it. after hitting [esc] there was only only log entry at the very top -- claiming, that plymouth screen is opening... Waited for a minute or so -- nothing happened. And I had to shut the laptop down forcefuly (damn it's a painful thing to do :/) . After that OS rebooted fine (at least I think so). Nothing too fishy so far, but I don't like entries in kern.log. Would anybody please have a look? I'm terrified by an idea it could be a hardware failure... the '@' parts are binary zeroes. I'm worried by two things: the DRM errors and stacktraces below. I'm praying to Linus that these are only related to upgrading kernel and not to CPU or memory fault... :( netikras@netikras-xps ~ $ inxi -F System: Host: netikras-xps Kernel: 4.4.0-91-generic x86_64 (64 bit)            Desktop: Cinnamon 3.0.7 Distro: Linux Mint 18 Sarah Machine: System: Dell (portable) product: XPS 13 9350            Mobo: Dell model: 0VM5NC v: A01            Bios: Dell v: 1.2.3 date: 01/08/2016 CPU: Dual core Intel Core i7-6500U (-HT-MCP-) cache: 4096 KB            clock speeds: max: 3100 MHz 1: 556 MHz 2: 623 MHz 3: 533 MHz            4: 859 MHz Graphics: Card: Intel Sky Lake Integrated Graphics            Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)            Resolution: 2560x1440@60.00hz            GLX Renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)            GLX Version: 3.0 Mesa 17.0.7 Audio: Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel            Sound: Advanced Linux Sound Architecture v: k4.4.0-91-generic Network: Card: Broadcom BCM4350 802.11ac Wireless Network Adapter            driver: brcmfmac            IF: wlp58s0 state: up mac: [removed] Drives: HDD Total Size: NA (-) ID-1: /dev/nvme0n1 model: N/A size: 512.1GB Partition: ID-1: / size: 21G used: 16G (84%) fs: ext4 dev: /dev/nvme0n1p7            ID-2: /home size: 190G used: 150G (84%) fs: ext4 dev: /dev/nvme0n1p8            ID-3: swap-1 size: 10.24GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p6 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 50.0C mobo: N/A            Fan Speeds (in rpm): cpu: N/A Info: Processes: 285 Uptime: 6:19 Memory: 5455.3/15909.7MB            Client: Shell (bash) inxi: 2.2.35 netikras@netikras-xps ~ $ Latest updates installed and laptop rebooted y-day. So here's what happened. This morning I plugged the charger in and left laptop running. A few hours later its screen was already turned off (that's normal). However when I moved the mouse laptop display turned on and I could see the lock-screen. No matter what I did the lock screen was still there. Usually it goes away after I move the mouse for another second or so, but this time... nada. However the cursor was still responsive -- I could where it's moving. I switched to TTY1 , logged in. Issued 's2ram' command ('suspend' -- a part of uswsusp package). To my surprise it.. froze. The s2ram command was telling me it is suspending the laptop, but nothing was happening. I have seen cases like that -- usually it's caused by processes in D state. So I ran a 'ps aux | grep D' to see what's there. What happened next scared me a little. ps command given above did show me a few results, and so far only one process was seen in D: [khugepaged]. I assumed this is somewhat swap-related and it's normal to see those processes in D sometimes. What scared me the most was that the ps command... never finished. I mean it was still hogging my shell after like 20 seconds. I couldn't get the shell back on TTY1. So I switched to TTY2 and tried to shutdown the machine gracefully: shutdown -f -h now. No luck here... It just popped open the plymouth screen with LM logo and that's about it. after hitting [esc] there was only only log entry at the very top -- claiming, that plymouth screen is opening... Waited for a minute or so -- nothing happened. And I had to shut the laptop down forcefuly (damn it's a painful thing to do :/) . After that OS rebooted fine (at least I think so). Nothing too fishy so far, but I don't like entries in kern.log. Would anybody please have a look? I'm terrified by an idea it could be a hardware failure... the '@' parts are binary zeroes. I'm worried by two things: the DRM errors and stacktraces below. I'm praying to Linus that these are only related to upgrading kernel and not to CPU or memory fault... :(