Linux Mint Mate locks up if it can't mount my Samsung phone

Bug #1705342 reported by Charles W Bond III
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

Linux Mint Mate 64-bit V18 Sarah crashes when not given file access permission to my Samsung Galaxy S5 phone.

Sometimes I just want my phone to charge, but don't need to access files on it. So I plug it into a USB cable (other end in computer). Phone asks me if I want to give permission for file access/mounting.

If I say "no", the phone is SUPPOSED to just charge without computer having file access to phone. However, Mint Mate locks up totally if it can't mount my phone. I mean nothing works. Mouse, keyboard, nothing. Just a frozen screen.

So then I have to turn off my computer off and back on to restore functionality, and when it reboots I have to remember to click the choice on the phone that gives computer permission to have file access/mount. As long as the computer has permission to mount, all is well.

I've also experienced this with other devices, such as my Olympus camera.

Pretty much any device with a (battery and memory) that I plug into the computer will trigger the file-permission/access/mount question (do I want to?) in both the device and the computer. As long as I answer "yes" in the device (give permission) all is well regardless of whether I tell computer to mount or not. If I click (in the device) "no file access" the computer always locks up.

It seems to me that saying "no" on my device to file access should NOT crash/lock Linux Mint. It's very inconvenient.

What I expect to happen is to be able to answer (on any device) "no" to file access without locking the computer. Sometimes I only want to charge my phone or camera and don't need file access.

description: updated
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.