Linux Mint

Mint 18 Sarah does not recognize external USB de vices

Bug #1612389 reported by George
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

Hello,

Sarah cannot recognise and mount my external USB Transcend StoreJet devices. For more infprmation, please see

https://forums.linuxmint.com/viewtopic.php?f=47&t=224459

and

http://www.linuxquestions.org/questions/linux-software-2/linux-mint-18-sarah-does-not-automount-devices-4175583604-new/

Thank you!

Revision history for this message
George (jojopara) wrote :

All the devices are NTFS formatted.

Revision history for this message
George (jojopara) wrote :

lsblk does not see them. All devices are NTFS formatted.

Revision history for this message
George (jojopara) wrote :

I have found a solution.

I have formatted the external USB devices under Windows as NTFS and then under Linux with gparted in NTFS.

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