Bluetooth firmware for device 13d3:3362 randomly fails to load 13d3:3362

Bug #1394799 reported by Edi Ćiković
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

1. Linux Mint 17 64-bit cinnamon
2. When booting my laptop bluetooth works in 20% of boots. When it does not work I get the following output in dmesg:
 [ 15.685441] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
[ 15.685452] Bluetooth: Loading patch file failed
Sometimes I get a different error such as :
[ 16.566398] Bluetooth: hci0 command 0x1002 tx timeout
[ 18.572068] Bluetooth: hci0 command 0x0c52 tx timeout
[ 20.577695] Bluetooth: hci0 command 0x0c45 tx timeout
[ 22.583266] Bluetooth: hci0 command 0x0c58 tx timeout
[ 24.588880] Bluetooth: hci0 command tx timeout

5. This bug occurs only sometimes, although most of the time it doesn't work. The interesting thing is when booting from a USB it seems to have a better chance of working. I suspect there is a race condition problem somewhere, because of the random nature of this bug. I have tried everything I was able to find online in order to get this to work, however nothing helped. The bluetooth is not rfkill blocked. hcitool dev returns nothing

lsusb -v returns the following for this device

Bus 003 Device 002: ID 13d3:3362 IMC Networks
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 224 Wireless
  bDeviceSubClass 1 Radio Frequency
  bDeviceProtocol 1 Bluetooth
  bMaxPacketSize0 64
  idVendor 0x13d3 IMC Networks
  idProduct 0x3362
  bcdDevice 0.02
  iManufacturer 1
  iProduct 2
  iSerial 3
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 177
    bNumInterfaces 2
    bConfigurationValue 1
    iConfiguration 4
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0010 1x 16 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0000 1x 0 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0000 1x 0 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 1
      bNumEndpoints 2
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0009 1x 9 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0009 1x 9 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 2
      bNumEndpoints 2
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0011 1x 17 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0011 1x 17 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 3
      bNumEndpoints 2
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0019 1x 25 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0019 1x 25 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 4
      bNumEndpoints 2
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0021 1x 33 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0021 1x 33 bytes
        bInterval 1
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 5
      bNumEndpoints 2
      bInterfaceClass 224 Wireless
      bInterfaceSubClass 1 Radio Frequency
      bInterfaceProtocol 1 Bluetooth
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0031 1x 49 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 1
          Transfer Type Isochronous
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0031 1x 49 bytes
        bInterval 1

Revision history for this message
Jeremy (wa113y3s) wrote :

A fix that works for me is to blacklist the ath3k and btusb modules and then use /etc/rc.local to modprobe both modules in.

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