| 2014-08-05 18:57:27 |
Prophet6 |
bug |
|
|
added bug |
| 2014-08-05 18:57:27 |
Prophet6 |
attachment added |
|
lspci output https://bugs.launchpad.net/bugs/1353050/+attachment/4170550/+files/lspci-vnvn.log |
|
| 2014-08-05 19:00:10 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2014-08-05 19:17:04 |
Prophet6 |
tags |
external port usb3 |
apport-collected external port qiana usb3 |
|
| 2014-08-05 19:17:05 |
Prophet6 |
description |
External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds).
I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached.
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
I have a Gigabyte GA-990FXA-UD3 motherboard.
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect).
Same bug reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
$dmesg | grep "usb 9-4"
[ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd
[ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2133.654377] usb 9-4: Product: GoFlex Desk
[ 2133.654383] usb 9-4: Manufacturer: Seagate
[ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG
[ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2147.703784] usb 9-4: USB disconnect, device number 2
[ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd
[ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2148.108464] usb 9-4: Product: GoFlex Desk
[ 2148.108470] usb 9-4: Manufacturer: Seagate
[ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG
[ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd
[ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2154.244021] usb 9-4: USB disconnect, device number 3
[ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd
[ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2154.648694] usb 9-4: Product: GoFlex Desk
[ 2154.648700] usb 9-4: Manufacturer: Seagate
[ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG
[ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd
[ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2160.784203] usb 9-4: USB disconnect, device number 4
[ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd
[ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2161.188887] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2161.188903] usb 9-4: Product: GoFlex Desk
[ 2161.188908] usb 9-4: Manufacturer: Seagate
[ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG
[ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2167.324401] usb 9-4: USB disconnect, device number 5
[ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd
[ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2167.729081] usb 9-4: Product: GoFlex Desk
[ 2167.729087] usb 9-4: Manufacturer: Seagate
[ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG
[ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd
[ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2173.864388] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2173.864612] usb 9-4: USB disconnect, device number 6
[ 2174.252856] usb 9-4: new SuperSpeed USB device number 7 using xhci_hcd
[ 2174.268644] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2174.269349] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2174.269357] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2174.269364] usb 9-4: Product: GoFlex Desk
[ 2174.269370] usb 9-4: Manufacturer: Seagate
[ 2174.269375] usb 9-4: SerialNumber: NA0LP2NG
[ 2180.388613] usb 9-4: reset SuperSpeed USB device number 7 using xhci_hcd
[ 2180.404363] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2180.404611] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2180.404831] usb 9-4: USB disconnect, device number 7
[ 2180.945241] usb 9-4: new SuperSpeed USB device number 8 using xhci_hcd
[ 2180.961019] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2180.961691] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2180.961704] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2180.961712] usb 9-4: Product: GoFlex Desk
[ 2180.961718] usb 9-4: Manufacturer: Seagate
[ 2180.961723] usb 9-4: SerialNumber: NA0LP2NG
[ 2187.080974] usb 9-4: reset SuperSpeed USB device number 8 using xhci_hcd
[ 2187.096759] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2187.097008] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2187.097218] usb 9-4: USB disconnect, device number 8
[ 2187.485426] usb 9-4: new SuperSpeed USB device number 9 using xhci_hcd
[ 2187.501262] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2187.501891] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2187.501899] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2187.501905] usb 9-4: Product: GoFlex Desk
[ 2187.501911] usb 9-4: Manufacturer: Seagate
[ 2187.501916] usb 9-4: SerialNumber: NA0LP2NG
[ 2193.621110] usb 9-4: reset SuperSpeed USB device number 9 using xhci_hcd
[ 2193.636959] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2193.637216] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2193.637424] usb 9-4: USB disconnect, device number 9
[ 2194.025521] usb 9-4: new SuperSpeed USB device number 10 using xhci_hcd
[ 2194.041416] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2194.042070] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2194.042078] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2194.042085] usb 9-4: Product: GoFlex Desk
[ 2194.042091] usb 9-4: Manufacturer: Seagate
[ 2194.042096] usb 9-4: SerialNumber: NA0LP2NG
[ 2200.161400] usb 9-4: reset SuperSpeed USB device number 10 using xhci_hcd
[ 2200.177115] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2200.177388] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2200.177599] usb 9-4: USB disconnect, device number 10
[ 2200.565859] usb 9-4: new SuperSpeed USB device number 11 using xhci_hcd
[ 2200.581678] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2200.582342] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2200.582351] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2200.582358] usb 9-4: Product: GoFlex Desk
[ 2200.582363] usb 9-4: Manufacturer: Seagate
[ 2200.582368] usb 9-4: SerialNumber: NA0LP2NG
[ 2206.701605] usb 9-4: reset SuperSpeed USB device number 11 using xhci_hcd
[ 2206.717335] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2206.717582] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2206.717790] usb 9-4: USB disconnect, device number 11
[ 2207.126038] usb 9-4: new SuperSpeed USB device number 12 using xhci_hcd
[ 2207.141900] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2207.142578] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2207.142588] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2207.142595] usb 9-4: Product: GoFlex Desk
[ 2207.142601] usb 9-4: Manufacturer: Seagate
[ 2207.142606] usb 9-4: SerialNumber: NA0LP2NG
[ 2213.261855] usb 9-4: reset SuperSpeed USB device number 12 using xhci_hcd
[ 2213.277557] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2213.277809] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2213.278025] usb 9-4: USB disconnect, device number 12
[ 2213.666203] usb 9-4: new SuperSpeed USB device number 13 using xhci_hcd
[ 2213.682084] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2213.682709] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2213.682717] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2213.682724] usb 9-4: Product: GoFlex Desk
[ 2213.682729] usb 9-4: Manufacturer: Seagate
[ 2213.682734] usb 9-4: SerialNumber: NA0LP2NG
[ 2219.802029] usb 9-4: reset SuperSpeed USB device number 13 using xhci_hcd
[ 2219.817772] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2219.818020] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2219.818212] usb 9-4: USB disconnect, device number 13 |
External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds).
I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached.
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
I have a Gigabyte GA-990FXA-UD3 motherboard.
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect).
Same bug reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
$dmesg | grep "usb 9-4"
[ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd
[ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2133.654377] usb 9-4: Product: GoFlex Desk
[ 2133.654383] usb 9-4: Manufacturer: Seagate
[ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG
[ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2147.703784] usb 9-4: USB disconnect, device number 2
[ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd
[ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2148.108464] usb 9-4: Product: GoFlex Desk
[ 2148.108470] usb 9-4: Manufacturer: Seagate
[ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG
[ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd
[ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2154.244021] usb 9-4: USB disconnect, device number 3
[ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd
[ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2154.648694] usb 9-4: Product: GoFlex Desk
[ 2154.648700] usb 9-4: Manufacturer: Seagate
[ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG
[ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd
[ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2160.784203] usb 9-4: USB disconnect, device number 4
[ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd
[ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2161.188887] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2161.188903] usb 9-4: Product: GoFlex Desk
[ 2161.188908] usb 9-4: Manufacturer: Seagate
[ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG
[ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2167.324401] usb 9-4: USB disconnect, device number 5
[ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd
[ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2167.729081] usb 9-4: Product: GoFlex Desk
[ 2167.729087] usb 9-4: Manufacturer: Seagate
[ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG
[ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd
[ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2173.864388] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2173.864612] usb 9-4: USB disconnect, device number 6
[ 2174.252856] usb 9-4: new SuperSpeed USB device number 7 using xhci_hcd
[ 2174.268644] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2174.269349] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2174.269357] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2174.269364] usb 9-4: Product: GoFlex Desk
[ 2174.269370] usb 9-4: Manufacturer: Seagate
[ 2174.269375] usb 9-4: SerialNumber: NA0LP2NG
[ 2180.388613] usb 9-4: reset SuperSpeed USB device number 7 using xhci_hcd
[ 2180.404363] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2180.404611] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2180.404831] usb 9-4: USB disconnect, device number 7
[ 2180.945241] usb 9-4: new SuperSpeed USB device number 8 using xhci_hcd
[ 2180.961019] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2180.961691] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2180.961704] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2180.961712] usb 9-4: Product: GoFlex Desk
[ 2180.961718] usb 9-4: Manufacturer: Seagate
[ 2180.961723] usb 9-4: SerialNumber: NA0LP2NG
[ 2187.080974] usb 9-4: reset SuperSpeed USB device number 8 using xhci_hcd
[ 2187.096759] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2187.097008] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2187.097218] usb 9-4: USB disconnect, device number 8
[ 2187.485426] usb 9-4: new SuperSpeed USB device number 9 using xhci_hcd
[ 2187.501262] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2187.501891] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2187.501899] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2187.501905] usb 9-4: Product: GoFlex Desk
[ 2187.501911] usb 9-4: Manufacturer: Seagate
[ 2187.501916] usb 9-4: SerialNumber: NA0LP2NG
[ 2193.621110] usb 9-4: reset SuperSpeed USB device number 9 using xhci_hcd
[ 2193.636959] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2193.637216] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2193.637424] usb 9-4: USB disconnect, device number 9
[ 2194.025521] usb 9-4: new SuperSpeed USB device number 10 using xhci_hcd
[ 2194.041416] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2194.042070] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2194.042078] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2194.042085] usb 9-4: Product: GoFlex Desk
[ 2194.042091] usb 9-4: Manufacturer: Seagate
[ 2194.042096] usb 9-4: SerialNumber: NA0LP2NG
[ 2200.161400] usb 9-4: reset SuperSpeed USB device number 10 using xhci_hcd
[ 2200.177115] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2200.177388] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2200.177599] usb 9-4: USB disconnect, device number 10
[ 2200.565859] usb 9-4: new SuperSpeed USB device number 11 using xhci_hcd
[ 2200.581678] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2200.582342] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2200.582351] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2200.582358] usb 9-4: Product: GoFlex Desk
[ 2200.582363] usb 9-4: Manufacturer: Seagate
[ 2200.582368] usb 9-4: SerialNumber: NA0LP2NG
[ 2206.701605] usb 9-4: reset SuperSpeed USB device number 11 using xhci_hcd
[ 2206.717335] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2206.717582] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2206.717790] usb 9-4: USB disconnect, device number 11
[ 2207.126038] usb 9-4: new SuperSpeed USB device number 12 using xhci_hcd
[ 2207.141900] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2207.142578] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2207.142588] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2207.142595] usb 9-4: Product: GoFlex Desk
[ 2207.142601] usb 9-4: Manufacturer: Seagate
[ 2207.142606] usb 9-4: SerialNumber: NA0LP2NG
[ 2213.261855] usb 9-4: reset SuperSpeed USB device number 12 using xhci_hcd
[ 2213.277557] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2213.277809] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2213.278025] usb 9-4: USB disconnect, device number 12
[ 2213.666203] usb 9-4: new SuperSpeed USB device number 13 using xhci_hcd
[ 2213.682084] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2213.682709] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2213.682717] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2213.682724] usb 9-4: Product: GoFlex Desk
[ 2213.682729] usb 9-4: Manufacturer: Seagate
[ 2213.682734] usb 9-4: SerialNumber: NA0LP2NG
[ 2219.802029] usb 9-4: reset SuperSpeed USB device number 13 using xhci_hcd
[ 2219.817772] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2219.818020] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2219.818212] usb 9-4: USB disconnect, device number 13
---
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: terra 2551 F.... pulseaudio
/dev/snd/controlC0: terra 2551 F.... pulseaudio
/dev/snd/pcmC0D0p: terra 2551 F...m pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=091e95f5-83e3-4453-8e4c-69b42ff82383
InstallationDate: Installed on 2014-07-23 (13 days ago)
InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140530
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=5a7e7709-cf07-4d16-9a2b-00cc78638015 ro iommu=soft quiet splash nomdmonddf nomdmonisw
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: qiana
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 07/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd07/15/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
|
| 2014-08-05 19:17:07 |
Prophet6 |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170572/+files/AlsaInfo.txt |
|
| 2014-08-05 19:17:10 |
Prophet6 |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170573/+files/BootDmesg.txt |
|
| 2014-08-05 19:17:12 |
Prophet6 |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170574/+files/CRDA.txt |
|
| 2014-08-05 19:17:14 |
Prophet6 |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170575/+files/CurrentDmesg.txt |
|
| 2014-08-05 19:17:16 |
Prophet6 |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170576/+files/IwConfig.txt |
|
| 2014-08-05 19:17:19 |
Prophet6 |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170577/+files/Lspci.txt |
|
| 2014-08-05 19:17:21 |
Prophet6 |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170578/+files/Lsusb.txt |
|
| 2014-08-05 19:17:23 |
Prophet6 |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170579/+files/ProcCpuinfo.txt |
|
| 2014-08-05 19:17:25 |
Prophet6 |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170580/+files/ProcInterrupts.txt |
|
| 2014-08-05 19:17:27 |
Prophet6 |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170581/+files/ProcModules.txt |
|
| 2014-08-05 19:17:29 |
Prophet6 |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170582/+files/PulseList.txt |
|
| 2014-08-05 19:17:33 |
Prophet6 |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170583/+files/UdevDb.txt |
|
| 2014-08-05 19:17:39 |
Prophet6 |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170584/+files/UdevLog.txt |
|
| 2014-08-05 19:17:41 |
Prophet6 |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1353050/+attachment/4170585/+files/WifiSyslog.txt |
|
| 2014-08-05 19:18:36 |
Prophet6 |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-08-06 09:56:50 |
penalvch |
affects |
linux (Ubuntu) |
linuxmint |
|
| 2014-08-06 09:56:50 |
penalvch |
linuxmint: status |
Confirmed |
New |
|
| 2014-08-06 22:54:01 |
Prophet6 |
bug task added |
|
ubuntu |
|
| 2014-08-07 00:39:14 |
penalvch |
bug task deleted |
ubuntu |
|
|
| 2014-08-08 19:14:20 |
Prophet6 |
description |
External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds).
I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached.
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
I have a Gigabyte GA-990FXA-UD3 motherboard.
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect).
Same bug reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
$dmesg | grep "usb 9-4"
[ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd
[ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2133.654377] usb 9-4: Product: GoFlex Desk
[ 2133.654383] usb 9-4: Manufacturer: Seagate
[ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG
[ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2147.703784] usb 9-4: USB disconnect, device number 2
[ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd
[ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2148.108464] usb 9-4: Product: GoFlex Desk
[ 2148.108470] usb 9-4: Manufacturer: Seagate
[ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG
[ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd
[ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2154.244021] usb 9-4: USB disconnect, device number 3
[ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd
[ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2154.648694] usb 9-4: Product: GoFlex Desk
[ 2154.648700] usb 9-4: Manufacturer: Seagate
[ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG
[ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd
[ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2160.784203] usb 9-4: USB disconnect, device number 4
[ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd
[ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2161.188887] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2161.188903] usb 9-4: Product: GoFlex Desk
[ 2161.188908] usb 9-4: Manufacturer: Seagate
[ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG
[ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2167.324401] usb 9-4: USB disconnect, device number 5
[ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd
[ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2167.729081] usb 9-4: Product: GoFlex Desk
[ 2167.729087] usb 9-4: Manufacturer: Seagate
[ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG
[ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd
[ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2173.864388] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2173.864612] usb 9-4: USB disconnect, device number 6
[ 2174.252856] usb 9-4: new SuperSpeed USB device number 7 using xhci_hcd
[ 2174.268644] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2174.269349] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2174.269357] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2174.269364] usb 9-4: Product: GoFlex Desk
[ 2174.269370] usb 9-4: Manufacturer: Seagate
[ 2174.269375] usb 9-4: SerialNumber: NA0LP2NG
[ 2180.388613] usb 9-4: reset SuperSpeed USB device number 7 using xhci_hcd
[ 2180.404363] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2180.404611] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2180.404831] usb 9-4: USB disconnect, device number 7
[ 2180.945241] usb 9-4: new SuperSpeed USB device number 8 using xhci_hcd
[ 2180.961019] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2180.961691] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2180.961704] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2180.961712] usb 9-4: Product: GoFlex Desk
[ 2180.961718] usb 9-4: Manufacturer: Seagate
[ 2180.961723] usb 9-4: SerialNumber: NA0LP2NG
[ 2187.080974] usb 9-4: reset SuperSpeed USB device number 8 using xhci_hcd
[ 2187.096759] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2187.097008] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2187.097218] usb 9-4: USB disconnect, device number 8
[ 2187.485426] usb 9-4: new SuperSpeed USB device number 9 using xhci_hcd
[ 2187.501262] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2187.501891] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2187.501899] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2187.501905] usb 9-4: Product: GoFlex Desk
[ 2187.501911] usb 9-4: Manufacturer: Seagate
[ 2187.501916] usb 9-4: SerialNumber: NA0LP2NG
[ 2193.621110] usb 9-4: reset SuperSpeed USB device number 9 using xhci_hcd
[ 2193.636959] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2193.637216] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2193.637424] usb 9-4: USB disconnect, device number 9
[ 2194.025521] usb 9-4: new SuperSpeed USB device number 10 using xhci_hcd
[ 2194.041416] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2194.042070] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2194.042078] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2194.042085] usb 9-4: Product: GoFlex Desk
[ 2194.042091] usb 9-4: Manufacturer: Seagate
[ 2194.042096] usb 9-4: SerialNumber: NA0LP2NG
[ 2200.161400] usb 9-4: reset SuperSpeed USB device number 10 using xhci_hcd
[ 2200.177115] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2200.177388] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2200.177599] usb 9-4: USB disconnect, device number 10
[ 2200.565859] usb 9-4: new SuperSpeed USB device number 11 using xhci_hcd
[ 2200.581678] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2200.582342] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2200.582351] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2200.582358] usb 9-4: Product: GoFlex Desk
[ 2200.582363] usb 9-4: Manufacturer: Seagate
[ 2200.582368] usb 9-4: SerialNumber: NA0LP2NG
[ 2206.701605] usb 9-4: reset SuperSpeed USB device number 11 using xhci_hcd
[ 2206.717335] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2206.717582] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2206.717790] usb 9-4: USB disconnect, device number 11
[ 2207.126038] usb 9-4: new SuperSpeed USB device number 12 using xhci_hcd
[ 2207.141900] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2207.142578] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2207.142588] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2207.142595] usb 9-4: Product: GoFlex Desk
[ 2207.142601] usb 9-4: Manufacturer: Seagate
[ 2207.142606] usb 9-4: SerialNumber: NA0LP2NG
[ 2213.261855] usb 9-4: reset SuperSpeed USB device number 12 using xhci_hcd
[ 2213.277557] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2213.277809] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2213.278025] usb 9-4: USB disconnect, device number 12
[ 2213.666203] usb 9-4: new SuperSpeed USB device number 13 using xhci_hcd
[ 2213.682084] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2213.682709] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5
[ 2213.682717] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 2213.682724] usb 9-4: Product: GoFlex Desk
[ 2213.682729] usb 9-4: Manufacturer: Seagate
[ 2213.682734] usb 9-4: SerialNumber: NA0LP2NG
[ 2219.802029] usb 9-4: reset SuperSpeed USB device number 13 using xhci_hcd
[ 2219.817772] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted.
[ 2219.818020] usb 9-4: Busted HC? Not enough HCD resources for old configuration.
[ 2219.818212] usb 9-4: USB disconnect, device number 13
---
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: terra 2551 F.... pulseaudio
/dev/snd/controlC0: terra 2551 F.... pulseaudio
/dev/snd/pcmC0D0p: terra 2551 F...m pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=091e95f5-83e3-4453-8e4c-69b42ff82383
InstallationDate: Installed on 2014-07-23 (13 days ago)
InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140530
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=5a7e7709-cf07-4d16-9a2b-00cc78638015 ro iommu=soft quiet splash nomdmonddf nomdmonisw
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: qiana
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 07/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd07/15/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds).
I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached.
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
I have a Gigabyte GA-990FXA-UD3 motherboard.
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect).
Same bug reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
I've followed steps outlined here to get USB mouse and keyboard working:
http://ubuntuforums.org/showthread.php?t=2205481
"If you add GRUB_CMDLINE_LINUX="iommu=soft" to /etc/default/grub then run the command sudo update-grub in a terminal. usb 2.0, usb 3.0, and ethernet should all work. Also don't forget to disable iommu in the bios." |
|
| 2014-08-27 23:16:22 |
Prophet6 |
description |
External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds).
I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached.
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
I have a Gigabyte GA-990FXA-UD3 motherboard.
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect).
Same bug reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
I've followed steps outlined here to get USB mouse and keyboard working:
http://ubuntuforums.org/showthread.php?t=2205481
"If you add GRUB_CMDLINE_LINUX="iommu=soft" to /etc/default/grub then run the command sudo update-grub in a terminal. usb 2.0, usb 3.0, and ethernet should all work. Also don't forget to disable iommu in the bios." |
Issue: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount. Same unit works on USB2 ports (at USB2 speeds).
Expected behaviour: I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
System details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). IOMMU enabled or disabled has no effect. External USB3 drive fails to mount, but is initially recognized by the kernel (see dmesg).
Same/similar bugs reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
https://bugs.launchpad.net/linuxmint/+bug/1332722 |
|
| 2014-08-27 23:48:46 |
Prophet6 |
description |
Issue: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount. Same unit works on USB2 ports (at USB2 speeds).
Expected behaviour: I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds.
System details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). IOMMU enabled or disabled has no effect. External USB3 drive fails to mount, but is initially recognized by the kernel (see dmesg).
Same/similar bugs reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
https://bugs.launchpad.net/linuxmint/+bug/1332722 |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
https://bugs.launchpad.net/linuxmint/+bug/1332722 |
|
| 2014-08-27 23:49:35 |
Prophet6 |
linuxmint: status |
New |
Confirmed |
|
| 2014-08-27 23:52:57 |
Prophet6 |
description |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs reported here:
https://bugs.launchpad.net/linuxmint/+bug/1348669
https://bugs.launchpad.net/linuxmint/+bug/1332722 |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference) |
|
| 2014-08-28 00:03:32 |
Prophet6 |
description |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference) |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
|
| 2014-08-28 00:03:53 |
Prophet6 |
description |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu (various releases) reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
|
| 2014-08-28 00:04:11 |
Prophet6 |
affects |
linuxmint |
ubuntu |
|
| 2014-08-28 00:04:55 |
Prophet6 |
affects |
ubuntu |
linuxmint |
|
| 2014-08-28 00:06:54 |
Prophet6 |
affects |
linuxmint |
ubuntu |
|
| 2014-08-28 00:08:29 |
Prophet6 |
bug task added |
|
linuxmint |
|
| 2014-08-28 00:08:40 |
Prophet6 |
linuxmint: status |
New |
Confirmed |
|
| 2014-08-28 00:09:03 |
penalvch |
bug task deleted |
ubuntu |
|
|
| 2014-08-28 00:11:15 |
Prophet6 |
summary |
External USB3 device does not work in USB3 port |
External USB3 drive does not work in USB3 port |
|
| 2014-08-28 00:12:51 |
Prophet6 |
description |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu (various releases) reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
Additional details: USB3 flash drives appear to work in USB3 ports (at USB3 speeds)
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu (various releases) reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
|
| 2014-09-03 04:22:19 |
Prophet6 |
bug watch added |
|
http://bugzilla.kernel.org/show_bug.cgi?id=72761 |
|
| 2014-09-03 18:54:54 |
Prophet6 |
summary |
External USB3 drive does not work in USB3 port |
External *Seagate* USB3 drive does not work in USB3 port |
|
| 2014-09-08 23:28:50 |
laforey |
bug |
|
|
added subscriber laforey |
| 2014-09-09 15:31:54 |
Prophet6 |
bug watch added |
|
http://bugzilla.kernel.org/show_bug.cgi?id=76991 |
|
| 2014-09-09 15:35:26 |
Prophet6 |
summary |
External *Seagate* USB3 drive does not work in USB3 port |
VIA VL805 USB3 chipset does not recognize external USB3 drive |
|
| 2014-09-09 15:37:56 |
Prophet6 |
summary |
VIA VL805 USB3 chipset does not recognize external USB3 drive |
VIA VL805 USB3 controller does not recognize external USB3 drive |
|
| 2014-09-09 20:48:47 |
Prophet6 |
description |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
Additional details: USB3 flash drives appear to work in USB3 ports (at USB3 speeds)
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu (various releases) reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports.
Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds.
Additional details: USB3 flash drives appear to work in USB3 ports at USB3 speeds. Affected Seagate drive works in USB3 ports of another Linux-based distribution (OpenElec) at USB3 speeds. NTFS formatted WD 1TB external USB3 drive (unpowered) does work in the USB3 ports, but only at ~50/MBs.
OS details:
Ubuntu 3.13.0-24.46-generic 3.13.9
Description: Linux Mint 17 Qiana
Release: 17
Motherboard details:
Gigabyte GA-990FXA-UD3 motherboard
-rev. 4.0
-BIOS version F2 (latest at time of writing)
-USB controller - VIA VL805 "Support various Linux kernels":
http://www.via-labs.com/en/products/vl805/index.jsp
UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub".
Same/similar bugs for Linux Mint reported here:
https://bugs.launchpad.net/linuxmint/+bug/1332722
https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference)
Same/similar bugs for Ubuntu (various releases) reported here:
https://bugs.launchpad.net/ubuntu/+bug/1242321
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248
https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 |
|
| 2015-04-19 02:46:47 |
guwrt |
attachment added |
|
when usb hdd 3.0 is connected to the front port https://bugs.launchpad.net/linuxmint/+bug/1353050/+attachment/4379230/+files/Capture%20du%202015-04-18%2022%3A22%3A14.png |
|
