Pidgin tray icon not visible, blank space instead

Bug #1325103 reported by Jan D.
40
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Linux Mint
Fix Released
Undecided
Unassigned

Bug Description

1. Linux Mint 17 Cinnamon
2. Start Pidgin, go to Preferences, activate tray icon by clicking on GUI -> Show tray Icon -> Always
3. The Pidgin tray icon doesn't appear, instead you have a blank space in tray, which should show the Pidgin icon. When you left or right click in the space, nothing happens. I must say that the first time i activated the tray icon, it did work though, but the icon disppeared leaving a blank space after a while. Now every time i activate it in the Pidgin preferences, there is a blank space.
4. As mentioned above, there should be a tray icon, which options for Piding, when you right click the icon, or, when you left click, it has to bring up the buddy list, which can be minimized to the tray, by clicking the close button on the buddy list.
5. When i activated the tray icon in Pidgin's preferences, it worked as expect, but after a while, the icon disappeared, leaving a blank space. Now i can't get it to appear at all anymore.

Revision history for this message
Chris Portman (chrks) wrote :

I have the exact same issue.

I have the panel reduced to the smallest it will go in "Panel Settings" -> "Size Options" (Allow cinnamon to scale icons... is also checked).

I've noticed that once I open pidgin, I get the blank space where the icon should be, then if I change the size of the panel, the icon appears when the panel resizes, I can then set it back to the smallest setting and it will remain. If I quit pidgin, and restart it, the issue reappears until I do something to "refresh" the icons.

Revision history for this message
Jan D. (chakko007) wrote :

Today i had another problem with the Mint-Updater Icon, it looked like in the picture. Maybe related to this bug, maybe not, not sure. But there seems to be something wrong with the Cinnamon tray area.

Revision history for this message
Michael Webster (miketwebster) wrote :
Changed in linuxmint:
status: New → Invalid
Revision history for this message
kenden (kenden) wrote :

Pasting here the workaround from
https://github.com/linuxmint/Cinnamon/issues/3223

Workaround: open Settings - set "never show" and "show always" again.

Works for me.

Revision history for this message
epictweaknet (epictweaknet) wrote :

kenden: that is not really a fix as you have to perform that every time. The other problem with your workaround is that you need to open Pidgin twice just so you get the Buddy List open then change the settings.

Revision history for this message
Chris Portman (chrks) wrote :

Cinnamon 2.4 that came down with mint 17.1 seems to have resolved this for me.

Revision history for this message
TENG8Y (platapus453) wrote :

I still experience this issue even with Linux Mint 17.1.
All I can do right now is fix it, manually ('work around') every time.

Revision history for this message
RainerT (tr-ml) wrote :

I can confirm this issue on Mint 17.1.

rtraut@mint32 ~ $ cinnamon --version
Cinnamon 2.4.5

pidgin icon is invisible. :(

Revision history for this message
Tim Neumann (tim-neumann1) wrote :

Confiriming problem

linux mint version 17.1

$ cinnamon --version
Cinnamon 2.4.6

Usually the problem arises on linux mint startup. But sometimes the problem comes up, when pidgin icons should blink on incoming message.

Revision history for this message
Swarnendu Biswas (swarna-cse) wrote :

I have actually observed this problem with gnome shell as well.

Revision history for this message
Clement Lefebvre (clementlefebvre) wrote :
Changed in linuxmint:
status: Invalid → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.