Waking from Hibernate results in soft lockup - CPU# stuck for x seconds

Bug #1221075 reported by Enkouyami
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
Fix Released
Medium
Unassigned

Bug Description

Waking from Hibernate results in soft lockup, my 4 CPU cores stuck for 22-23s seconds. I'm using a 64-bit system with Linux version 3.8.0-29-generic.
---
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ely 3712 F.... pulseaudio
DistroRelease: LinuxMint 15
HibernationDevice: RESUME=UUID=adec798f-c77d-41fa-bb73-bb7e0f38e7ce
InstallationDate: Installed on 2013-06-01 (96 days ago)
InstallationMedia: Linux Mint 15 "Olivia" - Release amd64 (20130520)
MachineType: Dell Inc. Inspiron 5520
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=c637aefe-5ff3-4b70-aa5a-dee86207de75 ro acpi_backlight=vendor quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic N/A
 linux-firmware 1.106
StagingDrivers: rts5139 zram
Tags: olivia staging
Uname: Linux 3.8.0-29-generic x86_64
UnreportableReason: This is not an official LinuxMint package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 10/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 04G65K
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd10/03/2012:svnDellInc.:pnInspiron5520:pvrA11:rvnDellInc.:rn04G65K:rvrA00:cvnDellInc.:ct8:cvrA11:
dmi.product.name: Inspiron 5520
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.

Enkouyami (furyhamster)
description: updated
Revision history for this message
Enkouyami (furyhamster) wrote :

It only happens on the Linux 3.8.0.29 kernel when my ram usage is around more than 40% 1GiB of my 5.7 Gib total available. On the 3.8.0.19 kernel, this doesn't happen and my system is noticeably faster.

affects: hibernate (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1221075

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Enkouyami (furyhamster) wrote :

I'm unable to run that command, I get ERROR: The launchpadlib Python module is not installed. This functionality is not available.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Peter Meiser (meiser79) wrote :

Do you use zram? Did you install the zram-config package? If yes, remove it. This was the issue on my Dell laptop.

penalvch (penalvch)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-apport-collect needs-upstream-testing raring regression-potential
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Enkouyami (furyhamster) wrote :

I got these problems afterward:
 File "/usr/lib/python2.7/dist-packages/apport/report.py", line 197, in _run_hook
    symb['add_info'](report, ui)
  File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
    if '~cloud' in packaging.get_version(package) and \
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 123, in get_version
    raise ValueError('package %s does not exist' % package)
ValueError: package linux does not exist
.........Traceback (most recent call last):
  File "/usr/bin/apport-cli", line 367, in <module>
    if not app.run_argv():
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 658, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 574, in run_update_report
    response = self.ui_present_report_details(allowed_to_report)
  File "/usr/bin/apport-cli", line 206, in ui_present_report_details
    self.collect_info()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 1009, in collect_info
    icthread.exc_raise()
  File "/usr/lib/python2.7/dist-packages/apport/REThread.py", line 65, in exc_raise
    exec('raise self._exception[0], self._exception[1], self._exception[2]')
  File "/usr/lib/python2.7/dist-packages/apport/REThread.py", line 33, in run
    self._retval = self.__target(*self.__args, **self.__kwargs)
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 142, in thread_collect_info
    if report['ProblemType'] == 'Crash' and 'APPORT_IGNORE_OBSOLETE_PACKAGES' not in os.environ:
  File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
    raise KeyError(key)
KeyError: 'ProblemType'

Revision history for this message
Enkouyami (furyhamster) wrote :

That was the error when I ran apport-collect 1221075. When I ran ubuntu-bug linux, I got this problem:
*** Problem in linux-image-3.8.0-29-generic

The problem cannot be reported:

This is not an official LinuxMint package. Please remove any third party package and try again.

Press any key to continue...
No pending crash reports. Try --help for more information.

Revision history for this message
Enkouyami (furyhamster) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected olivia staging
description: updated
Revision history for this message
Enkouyami (furyhamster) wrote : BootDmesg.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : CRDA.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : HookError_cloud_archive.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : IwConfig.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : Lspci.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : Lsusb.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : ProcModules.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : PulseList.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : RfKill.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : UdevDb.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : UdevLog.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote : WifiSyslog.txt

apport information

Revision history for this message
Enkouyami (furyhamster) wrote :

zram was the problem.

Peter Meiser (meiser79)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
affects: linux (Ubuntu) → linuxmint
Changed in linuxmint:
status: Confirmed → New
Revision history for this message
chemicalfan (mike-lumsden) wrote :

Does this bug apply to any of the currently supported releases (i.e. Maya, Petra or Qiana)? If not, this bug should be closed.

Revision history for this message
chemicalfan (mike-lumsden) wrote :

Closing this bug due to lack of response from OP

Changed in linuxmint:
status: New → Invalid
Revision history for this message
Enkouyami (furyhamster) wrote :

Never had this problem with the newer kernels and in combination of zram.

Changed in linuxmint:
status: Invalid → Fix Released
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