notifications move off screen and cannot be clicked

Bug #1068666 reported by axel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
Fix Committed
Undecided
Unassigned

Bug Description

Mint 13 Cinnamon 64-bit, clean install.
`cinnamon --version` == Cinnamon 1.4.0
`sudo dpkg -l | grep cinnamon` lists installed version '1.4-UP3'
One screen attached (res 2560x1440) using the included Radeon driver for my ATI Radeon HD 5570.

Popup notifications move completely off screen, sometimes their lower border shows up on the very top of the screen (i suppose if there are icons or multiple lines of text in the notification).

sometimes these notifications are persistent and need to be acknowledged but i can't either see nor reach them so they are stuck.
since these notifications are animated to fly in from a little below the top to the top (over the top in my case) i can see them for the glimpse of a second but not long enough to cature a screenshot or read them.

if there is such a stuck notification all following notifications are kept back and won't show, e.g. when i manually try to send a desktop nofification, e.g. through `notify-send -t 3000 'title' 'some text'` this is not visible at all.

an example of notifications to get stuck seem to be the open-with notifications after new devices are added to the system.

after a restart of cinnamon through F2 -> 'r' -> <enter> the stuck notifications are removed and any manualy issued notifications show up fine again.

tried other lower resolutions but the same issues occurred.
tried to reduce the number of virtual desktops to 1 but issue still there.

my idea was that some calculation of the y-position of the notification is wrong maybe due to the animation (which starts around the area where notifications usually show up on stock ubuntu) but thats jsut a guess.

any ideas/solutions?
a bad solution would be to disable these 'show files' or 'eject' notifications altough i dont like how they show up on cinnamon at all but for sure better than having a stuck notification 'above' my screen.

regards,
x

axel (x.)
tags: added: cinnamon notify-osd
axel (x.)
description: updated
Revision history for this message
axel (x.) wrote :

after some further research i found a helpful thread in the linux mint forums:
http://forums.linuxmint.com/viewtopic.php?f=208&t=98899

there, user rj.adams mentions a fix on /usr/share/cinnamon/js/ui/messageTray.js that fixes the described issues by replacing (in version 1.4-UP3) line 1710 which reads 'let expandedY = - this._notificationBin.height;' with 'let expandedY = this.actor.height - this._notificationBin.height;'

this seems to be fixed in the current dev-version 1.6.2 like described but i suppose many users are still on the normally installed cinnamon 1.4.

the ones that are brave enough to switch to the currently latest 1.6.2 may want to follow the description found at
http://blog.linuxmint.com/?p=2177
or edit messageTray.js as described earlier.

issue solved so far for me.

axel (x.)
Changed in linuxmint:
status: New → Fix Committed
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