computer freezes/hangs when I plug in external monitor

Bug #1012164 reported by pepperminty
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

When I plug in the external LCD monitor to my laptop's VGA port, the computer freezes after getting past the login screen.
Before or while in the login screen, there is no freeze. (We can therefore rule out any problems with hardware, with either the laptop and its VGA port or the monitor.)

When I login without any monitor attached and then later plug in the monitor, the computer freezes. My desktop background of the mountains looks like it is chopped into four squares.

While powered off, I unplugged that external monitor (a Viewsonic). I then plugged in another monitor (Acer). When I boot up into Mint 13, I go to "Monitors" (monitor preferences) and see that that the monitor are mirror images. When I turn off "mirroring" and adjust the monitors to have a setup similar to the attached screenshot, the computer again hangs. Note how my laptop monitor and the external monitor are not on the same "floor". Could this be what's causing problems?

~ $ inxi -SGxc 0
System: Host: toshiba Kernel: 3.2.0-23-generic x86_64 (64 bit, gcc: 4.6.3) Desktop: N/A Distro: Linux Mint 13 Maya
Graphics: Card: Intel Core Processor Integrated Graphics Controller bus-ID: 00:02.0
X.Org: 1.11.3 drivers: intel (unloaded: vesa,fbdev) Resolution: 1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Ironlake Mobile GLX Version: 2.1 Mesa 8.0.2 Direct Rendering: Yes

Using Mint 13 MATE 64-bit on Toshiba Satellite C655-S5193.

Revision history for this message
pepperminty (y-launchpadmint-amabel) wrote :
Revision history for this message
Am Laher (laher) wrote :

Same issue.

Note that I had the same conditions i.e. no problem when 'mirror screens' was checked, but as soon as it tried to handle the different screen sizes, CPU went to 100% and the system froze.

$ inxi -SGxc 0
System: Host: lou Kernel: 3.2.0-23-generic i686 (32 bit, gcc: 4.6.3) Console: tty 0 Distro: Linux Mint 13 Maya
Graphics: Card: Intel Mobile 945GM/GMS 943/940GML Express Integrated Graphics Controller bus-ID: 00:02.0
           X.org: 1.11.3 drivers: intel (unloaded: fbdev,vesa) tty size: 170x40 Advanced Data: N/A out of X

I worked around this issue by using 'Gnome Classic' instead of cinnamon.

Revision history for this message
pepperminty (y-launchpadmint-amabel) wrote :

Amir, I am the OP. What happens when you use MATE.

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Philip Shay Kalwokrai (philipshaykalworai) wrote :

I have install Mint 64bit beside a Windows 64bit professional on a Toshiba satellite C655 which is a 64bit operating system with 2GB of Ram with a processor of AMD C-60 APU with Radeon (tm) HD graphics 1.00GHz and I always experience a constant freeze during boot up, Is there any I could do to fix this problem....

Please anyone help...!!

Revision history for this message
Mario Zamora (mortasoft) wrote :

I have the same problem

System: Host: mint Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.2 Sonya
Graphics: Card: Intel Skylake Integrated Graphics bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.00hz, 1280x1024@60.02hz
           GLX Renderer: Mesa DRI Intel HD Graphics 530 (Skylake GT2)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes

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