[Precise] Fn function keys not working with Toshiba Satellite L300 notebook

[Attila Hammer]

A lot of FN function keys are not working on my Toshiba Satellite L300 laptop with Ubuntu 12.04.

Some example combinations:
FN+ESCAPE: mute volume
FN+F3: suspend
FN+F4: hibernate
FN+F7, FN+F8: decrease/increase volume

Ubuntu 10.04 LTS all FN keys work fine.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: acpi-support 0.140
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
Date: Sun May 6 08:26:28 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120327)
SourcePackage: acpi-support
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hammera 2046 F.... pulseaudio
 /dev/snd/pcmC0D0p: hammera 2046 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x94300000 irq 45'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1179ff64,00100003 HDA:11c11040,11790001,00100200'
   Controls : 17
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=7eb21256-4e8a-4ca0-8248-87f0629a4b59
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120327)
MachineType: TOSHIBA Satellite L300
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=3d559152-add4-49e2-a172-e5656b1a7afb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
StagingDrivers: zram
Tags: precise staging precise staging
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/19/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.30:bd03/19/2008:svnTOSHIBA:pnSatelliteL300:pvrPSLB0E-034016HU:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Satellite L300
dmi.product.version: PSLB0E-034016HU
dmi.sys.vendor: TOSHIBA
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hammera 2155 F.... pulseaudio
 /dev/snd/pcmC0D0p: hammera 2155 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x94300000 irq 45'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1179ff64,00100003 HDA:11c11040,11790001,00100200'
   Controls : 17
   Simple ctrls : 10
CurrentDmesg:
 [ 27.998856] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 38.688043] eth0: no IPv6 routers present
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=7eb21256-4e8a-4ca0-8248-87f0629a4b59
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120327)
MachineType: TOSHIBA Satellite L300
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=3d559152-add4-49e2-a172-e5656b1a7afb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
StagingDrivers: zram
Tags: precise staging precise staging
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/19/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.30:bd03/19/2008:svnTOSHIBA:pnSatelliteL300:pvrPSLB0E-034016HU:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Satellite L300
dmi.product.version: PSLB0E-034016HU
dmi.sys.vendor: TOSHIBA

[Steve Langasek (vorlon)]

Support for these hotkeys is handled by linux and udev, not by acpi-support. Reassigning.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 995367

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

apport information

[Attila Hammer (hammera)]

I sent again the required informations, because the issue now happened me again my system.
This is a very interesting bug:, and possible not always happening
When I this day morning sent the required informations the suggested commands, for example the FN+ESCAPE, FN+F3 key combinations works right my system.
But when I now booted my system, FN+ESCAPE, and FN+F3 key combinations not working.
I not doed any upgrade installation this day with affects this bug.
What can I need doing when I experiencing this issue again? What command output result need sending to you easyest determining why happening this issue some time?

Attila

[penalvch (penalvch)]

Attila Hammer, thank you for reporting this and helping make Ubuntu better. If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Attila Hammer (hammera)]

I tested following upstream kernel version:
Linux hammera-Satellite-L300 3.4.0-030400rc6-generic-pae #201205061835
SMP Sun May 6 22:49:33 UTC 2012 i686 i686 i386 GNU/Linux

Unfortunately the described issue happened me this day morning this
kernel version too. Now for example this issue not happening my machine,
FN+ESCAPE, FN+F3 keystrokes for example works right, but morning this
keystrokes not executing any associated tasks. FN+ESCAPE not muted my
sound output, and FN+F3 not suspend my system.

Attila

[penalvch (penalvch)]

Attila Hammer, thank you for testing mainline. The next steps is to identify the commit that caused this regression. Could you please do so following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Marking Low due to this being a bug that affects uncommon hardware (keyboard combinations Fn+Esc mute, Fn+F3 suspend, Fn+F4 hibernate, Fn+F7 decrease volume, and Fn+F8 increase volume).

[Attila Hammer (hammera)]

Next week I try doing the linked steps, hopefuly will be success
founding what commit producing this error.
Can you give me starting point what type commits are interesting this
bug related?

Attila

[Chloé Vitry (chloe-vitry)]

This bug affects me too. Soundcountrol (fn + 3, fn +4) and brightness (fn + F6, fn + F7) used to work on 11.10 (i'm using Ubuntu Voyager), but nothing works since the upgrade (i did a full clean install from 11.10 to 12.04). Soundcountrol responds (there's even a graphic showing sound going up/down) but it doesn't affect the volume.

I have a Toshiba Satellite R850 -16r, i'm on Ubuntu Voyager 12.04 (Xubuntu 12.04 + Xfce based desktop environment)

[penalvch (penalvch)]

Chloé Vitry, if you are having a problem in Ubuntu, please file a new report by executing the following via the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!