Yukon Optima 88E8059 fails to come up as a network interface when system is powered on without AC or network cable

Bug #927225 reported by Dave Wickham
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Medium
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

I'm sure I've seen a bug report regarding this before, but I've searched and have been unable to find it, and it has occurred in both Oneiric and now Precise.

On my laptop, an HP ProBook 6555b, using a Yukon Optima 88E8059, if I do not have the charger or a network cable plugged in when I power the machine on, I am unable to use the wired network port; I have to shut down the machine and plug AC or a network cable in before powering it up again.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-12-generic 3.2.0-12.21
ProcVersionSignature: Ubuntu 3.2.0-12.21-generic 3.2.2
Uname: Linux 3.2.0-12-generic x86_64
NonfreeKernelModules: wl fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: dave 2152 F.... pulseaudio
 /dev/snd/controlC0: dave 2152 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd6500000 irq 16'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c1457,00100202 HDA:11c11040,103c3066,00100200'
   Controls : 18
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd6410000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sun Feb 5 17:07:09 2012
HibernationDevice: RESUME=UUID=08571619-07bd-4539-aaa1-abf52c468bbe
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
MachineType: Hewlett-Packard HP ProBook 6555b
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-12-generic root=/dev/mapper/sda1_crypt ro quiet splash acpi_os_name=Linux vt.handoff=7
PulseSinks:
 Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Home directory /home/dave not ours.
 No PulseAudio daemon running, or not running as session daemon.
PulseSources:
 Error: command ['pacmd', 'list-sources'] failed with exit code 1: Home directory /home/dave not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-12-generic N/A
 linux-backports-modules-3.2.0-12-generic N/A
 linux-firmware 1.68
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-02-05 (0 days ago)
dmi.bios.date: 01/26/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTM Ver. F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1455
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 75.11
dmi.chassis.asset.tag: CNU1072YY7
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTMVer.F.07:bd01/26/2011:svnHewlett-Packard:pnHPProBook6555b:pvr:rvnHewlett-Packard:rn1455:rvrKBCVersion75.11:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6555b
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Dave Wickham (dave.wickham) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-14.23)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: New → Confirmed
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-14.23
Revision history for this message
Dave Wickham (dave.wickham) wrote :

Verified with the latest kernel, and also found that as long as I have at least one of the AC or network cable plugged in on boot I can use the port, so amended the title and description.

summary: Yukon Optima 88E8059 fails to come up as a network interface when system
- is powered on without AC
+ is powered on without AC or network cable
description: updated
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Andy Whitcroft (apw) wrote :

Can we get an lspci -nnvv and dmesg output when the problem is occuring please, for comparison against those with it working.

Revision history for this message
Dave Wickham (dave.wickham) wrote :

The orignially attached files are from a session where the system had been booted without AC or a network cable plugged in, and so eth0 wasn't functional. The files I'm attaching here are from my current, working session. I should probably also say, just for completeness, that the network card uses the sky2 module.

Additionally, there seems to be a possibly related issue whereby I can reliably cause a kernel panic by unplugging the AC and then unplugging the network cable; should I file this as a separate bug, or add further information in to this one?

Revision history for this message
Dave Wickham (dave.wickham) wrote :

And the lspci output.

Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-15.24)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-15.24
Changed in linux (Ubuntu):
status: Incomplete → Opinion
status: Opinion → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-16.25)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-16.25
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-17.26)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-17.26
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-17.27)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-17.27
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.3-rc5 fixed the issue, the tag would be: 'kernel-fixed-upstream-v3.3-rc5'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc5-precise/

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Incomplete → Triaged
Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
TARUN SHARMA (tarun27sh)
information type: Public → Public Security
information type: Public Security → Private Security
Mark Esler (eslerm)
information type: Private Security → Public
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