Linux

package linux-image-3.0.0-12-generic 3.0.0-12.19 failed to install/upgrade: le sous-processus script post-installation installé a retourné une erreur de sortie d'état 17

Bug #864455 reported by Normand C on 2011-10-02

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	Linux	New	Undecided	Unassigned
	linux (Ubuntu)	Won't Fix	Undecided	Unassigned

Bug Description

I tried to reinstall the linux-image-3.0.0-12-generic package, because my PC won't boot on this kernel. Choosing the rescue mode gives a kernel panic and a frozen shell.

This might be a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/859889, but since it's been marked as "fixed released", I thought it'd be best to create a new one.

ProblemType: Package
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic 3.0.0-12.19
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu2
AptOrdering: linux-image-3.0.0-12-generic: Configure
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: normand 1769 F.... pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xfe020000 irq 20'
   Mixer name : 'Analog Devices AD1988B'
   Components : 'HDA:11d4198b,104381f6,00100200'
   Controls : 48
   Simple ctrls : 26
Date: Sun Oct 2 00:17:40 2011
DpkgTerminalLog:
Paramétrage de linux-image-3.0.0-12-generic (3.0.0-12.19) ...
Running depmod.
Failed to symbolic-link /boot/initrd.img-3.0.0-12-generic to initrd.img: Le fichier existe
dpkg : erreur de traitement de linux-image-3.0.0-12-generic (--configure) :
  le sous-processus script post-installation installé a retourné une erreur de sortie d'état 17
ErrorMessage: le sous-processus script post-installation installé a retourné une erreur de sortie d'état 17
HibernationDevice: RESUME=UUID=9a95dd93-9144-422c-8990-b5e9ae3bb3d1
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=d660b72c-8b14-4360-89ec-f8eea9dc49b7 ro quiet splash vt.handoff=7
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-12ubuntu5
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.0.0-12-generic 3.0.0-12.19 failed to install/upgrade: le sous-processus script post-installation installé a retourné une erreur de sortie d'état 17
UpgradeStatus: Upgraded to oneiric on 2011-09-30 (1 days ago)
dmi.bios.date: 02/13/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N-SLI DELUXE ACPI BIOS Revision 0903
dmi.board.name: M2N-SLI DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-SLIDELUXEACPIBIOSRevision0903:bd02/13/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLIDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

See original description

Tags:

Revision history for this message

Normand C (gemnoc) wrote on 2011-10-02:

AcpiTables.txt Edit (172.4 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (528 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (277 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (334 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (69.3 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (5.4 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (16.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Df.txt Edit (730 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (70.5 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (4.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (596 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (37.5 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (940 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (136.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (276.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (131.3 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-10-02

Changed in linux (Ubuntu):
status:	New → Confirmed

Normand C (gemnoc) on 2011-10-02

description:	updated
description:	updated

Revision history for this message

Brad Figg (brad-figg) wrote on 2011-10-02: Test with newer development kernel (3.0.0-12.19)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
tags:	added: kernel-request-3.0.0-12.19

Revision history for this message

Normand C (gemnoc) wrote on 2011-10-02:

Hello,

I can't find any newer version of the development kernel either through the update manager, synaptic or packages.ubuntu.com.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Brad Figg (brad-figg) wrote on 2011-10-08: Test with newer development kernel (3.0.0-12.20)

Thank you for taking the time to file a bug report on this issue.

If the bug still exists, change the bug status from Incomplete to New. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

Changed in linux:
status:	New → Incomplete
tags:	added: kernel-request-3.0.0-12.20

Normand C (gemnoc) on 2011-10-10

Changed in linux:
status:	Incomplete → New

Revision history for this message

Normand C (gemnoc) wrote on 2011-10-10:

Problem still persists after kernel update.

Tried sudo dpkg --configure -a, it gives exactly the same error as with when installing updates through the update manager, or even installing new packages:

(Sorry my system locale is French)

Paramétrage de linux-image-3.0.0-12-generic (3.0.0-12.20) ...
Running depmod.
Failed to symbolic-link /boot/initrd.img-3.0.0-12-generic to initrd.img: Le fichier existe
dpkg : erreur de traitement de linux-image-3.0.0-12-generic (--configure) :
le sous-processus script post-installation installé a retourné une erreur de sortie d'état 17
dpkg : des problèmes de dépendances empêchent la configuration de linux-image-generic :
linux-image-generic dépend de linux-image-3.0.0-12-generic ; cependant :
Le paquet linux-image-3.0.0-12-generic n'est pas encore configuré.
dpkg : erreur de traitement de linux-image-generic (--configure) :
problèmes de dépendances - laissé non configuré
dpkg : des problèmes de dépendances empêchent la configuration de linux-generic :
linux-generic dépend de linux-image-generic (= 3.0.0.12.14) ; cependant :
Le paquet linux-image-generic n'est pas encore configuré.
dpkg : erreur de traitement de linux-generic (--configure) :
problèmes de dépendances - laissé non configuré
Des erreurs ont été rencontrées pendant l'exécution :
linux-image-3.0.0-12-generic
linux-image-generic
linux-generic

The problem seems to be that there is no /boot/initrd.img-3.0.0-12-generic file present.

Revision history for this message

Matthieu (grignon-matthieu-t) wrote on 2011-10-11:

I have the same problem after an upgrade from Natty yesterday (10 oct).
So i can start oneiric only with the kernel 2.6.38.

I don't have any /boot/initrd.img-3.0.0-12-generic file present too.

Revision history for this message

Po-Hsu Lin (cypressyew) wrote on 2019-10-03:

Closing this bug with Won't fix as this kernel / release is no longer supported.
Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04)
Thanks!