I had this problem under Karmic. Then under Lucid everything seemed to work fine, until yesterday ... I tried following Damjan's instructions in #68, but they didn't work for me: * I added the rule to /etc/udev/rules.d and did a reboot * On plugging in the device, it seemed to initialize OK (light went flashing blue), but I could not see any 3G options under the NetworkManager menu * I then tried killing udisks-daemon and upowerd. After that, I plugged in the device again. This time, it showed up under NetworkManager and I got a successful connection * Based on the logs (see below), it seems that until I killed udisks-daemon and upowerd this wasn't registered as a GSM modem. But I didn't do a manual modprobe usbserial, that was loaded automatically, but only after killing those processes Here's /var/log/messages from plugging in the device (initial timestamps and machine name stripped): [ 419.520174] usb 6-2: new full speed USB device using uhci_hcd and address 2 [ 419.678471] usb 6-2: configuration #1 chosen from 1 choice [ 419.742527] Initializing USB Mass Storage driver... [ 419.744210] scsi5 : SCSI emulation for USB Mass Storage devices [ 419.744536] usbcore: registered new interface driver usb-storage [ 419.744542] USB Mass Storage support registered. [ 419.784205] usb 6-2: USB disconnect, address 2 [ 420.520193] usb 6-2: new full speed USB device using uhci_hcd and address 3 [ 420.677333] usb 6-2: configuration #1 chosen from 1 choice [ 420.691347] scsi8 : SCSI emulation for USB Mass Storage devices [ 425.696685] scsi 8:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2 [ 425.719657] sr1: scsi-1 drive [ 425.720083] sr 8:0:0:0: Attached scsi generic sg2 type 5 The following are the processes I killed (didn't seem to be polling sr1): /usr/lib/udisks/udisks-daemon udisks-daemon: polling /dev/sr0 /usr/lib/upower/upowerd Here's /var/log/messages after killing them and plugging in the device again: [ 791.452167] usb 6-2: new full speed USB device using uhci_hcd and address 6 [ 791.608408] usb 6-2: configuration #1 chosen from 1 choice [ 791.612235] scsi13 : SCSI emulation for USB Mass Storage devices [ 791.952146] usb 6-2: USB disconnect, address 6 [ 792.248182] usb 6-2: new full speed USB device using uhci_hcd and address 7 [ 792.405485] usb 6-2: configuration #1 chosen from 1 choice [ 792.422272] scsi16 : SCSI emulation for USB Mass Storage devices [ 792.462390] usbcore: registered new interface driver usbserial [ 792.462995] USB Serial support registered for generic [ 792.463155] usbcore: registered new interface driver usbserial_generic [ 792.463160] usbserial: USB Serial Driver core [ 792.482663] USB Serial support registered for GSM modem (1-port) [ 792.482788] option 6-2:1.0: GSM modem (1-port) converter detected [ 792.483592] usb 6-2: GSM modem (1-port) converter now attached to ttyUSB0 [ 792.483621] option 6-2:1.1: GSM modem (1-port) converter detected [ 792.483732] usb 6-2: GSM modem (1-port) converter now attached to ttyUSB1 [ 792.483767] usbcore: registered new interface driver option [ 792.483772] option: v0.7.2:USB Driver for GSM modems [ 797.426304] scsi 16:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2 [ 797.449205] sr1: scsi-1 drive [ 797.450346] sr 16:0:0:0: Attached scsi generic sg2 type 5