Jaunty doesn't read mutimedia card

[Melvin Garcia]

I'm testing Jaunty on a Gateway GT5676, the multimedia card reader detects whenever I insert the card because a green light turns on but Ubuntu won't detect it.

Ubuntu 8.04 and 8.10 detected it just fine and I could use it without any problems.

[Jon Charge (seropith)]

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Thank you for your report. We need some more information however...
if you could issue these commands and attach the log files that are
generated from those commands?

Thank you for your interest!
Jon

 status incomplete
 affects linux
 done
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[Jon Charge (seropith)]

Oops... these commands:

uname -a > uname-a.log
cat /proc/version_signature > proc_version_signature.log
sudo lspci -vvnn > lspci-vvnn.log (those are 2 v's not a w)
dmesg > dmesg.log

Thanks,

Jon

[Melvin Garcia (virtualspectre8)]

I think something has gone wrong because none of those commands do something in my system, even after restarting it. "sudo lspci -vvnn > lspci-vvnn.log" asks for my password, after I enter it nothing happens. Maybe I'm missing a package or something.

I tried different commands and they work as expected. I uploaded a screenshot of my terminal.

[Melvin Garcia (virtualspectre8)]

Stangely I connected my Mp3 player (Sony NWZ series) when it mounted, the card mounted as well. The card was inserted all this time.

Now since Jaunty my mp3's screen displays a "Connecting USB (MTP), in Hardy and Intrepid displayed "Connecting" only. In Hardy and Intrepid I can browse the mp3's filesystem as if it was just another USB device, with Jaunty that's not the case, I can't browse it at all. When I plug in the device the autorun prompt pops and gives me the default options "Open Folder, Rhythmbox, Do Nothing" If I choose "folder" it's just like an empty folder, when I choose Rhythmbox the app launches but it doesn't see the mp3 player.

I tried the SD/MMC card on my other test computer (Acer Aspire 5050-5410 laptop) and Jaunty mounted the card just finebut the mp3 has the same results.

Update, the commands you gave me before actually did something! I didn't know they created files in my Home folder, I'll attach the files right now!

Sorry!

[Melvin Garcia (virtualspectre8)]

Is there a way to attach multiple files at the same time?

Thank You!

[muhalifsirin (alperense)]

Hello all

I have the same problem as virtualspectre8. I have a sony mp3-player which used to work well with intrepid and Hardy. I could mount it. Although I was not able to make it work with Rhythmbox or banshee(they could see the device but could not install musci), still I could use it like a USB stick and put songs in it easily

As I said my problem is identical to virtualspectre8's, like i see on my player's window "Connecting USB (MTP)" in jaunty, whereas in Hardy and Intrepid it displayed "Connecting" only. Although it seems like it is mounted in file manager window, no player can detect the device, and also it looks empty when I open the folder. I also can not install anything in it, I get an error message when I tryy to do so.

I am sending the log files as well

Thanks

[muhalifsirin (alperense)]

I also think that this problem is related to that one:

https://bugs.launchpad.net/fedora/+source/gvfs/+bug/291840

[muhalifsirin (alperense)]

and also this one:

https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/330383

[muhalifsirin (alperense)]

This suggestion here gives a temporary solution: (note: you should restart your system after the procedure)

https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/330383/comments/3

Now at least I can see what is inside my player. Also Amarok 1.4 seems to work with it as well. But Banshee or Rhtymbox still do not recognize the device. For my part, for now I am settled with the solution

[PouletFou (pouletfou)]

I have the same problem. My gateway 5676 SD card reader seems to detec a compactFlash card (led is on when I insert card) but nothing seems to happen on my system (no event in dmesg).
Kubuntu 9.04 amd64

[PouletFou (pouletfou)]

Loading the usb-storage module did the job.

 > sudo modprobe usb-storage

Is there a way to do this automatically whenever I insert my card?

[khamil8686 (khamil8686)]

i have this problem also with ubuntu jaunty, sd card isnt recognized by ubuntu, but putting in a usb device brings up the usb device's contents and the sd card's contents. i did

> sudo modprobe usb-storage

and then sd card was detected instantly and a window popped up with the contents
when i ran the code it also said

WARNING: All config files need .conf: /etc/modprobe.d/irda-utils, it will be ignored in a future release.

so maybe this file needs .conf, this WARNING message also comes up when i start the computer so maybe it has the code to add usb-storage to the kernel in it and it isnt ran because it is missing .conf
whatever. anyways im going to try adding .conf and rebooting and seeing what happens :)

[khamil8686 (khamil8686)]

WORKAROUND (added this so people dont need to read the whole thread for a solution)
-------------------

I think the module usb-storage isnt loaded during boot for some reason or another, ive figured out a workaround that seems to work fine for me, hopefully it solves the problems others have as well :)
i got rid of the error 'WARNING: All config files need .conf: /etc/modprobe.d/irda-utils, it will be ignored in a future release' by running the following code to rename irda-utils to irda-utils.conf (whenever 'sudo modprobe usb-storage' is run it gave me this warning)
> sudo mv /etc/modprobe.d/irda-utils /etc/modprobe.d/irda-utils.conf
this will add .conf to irda-utils after that when i ran
> sudo modprobe usb-storage
which runs modprobe to add the usb-storage module to the kernel with superuser permissions it never gave me the warning.
so i figured the usb-storage module wasnt being loaded on boot, so i googled how to add a module to the kernel during boot and i was pointed to the /etc/modules file
i added this to the bottom of the file

# Add usb-storage module to load so SD cards are recognized
usb-storage

this adds the module usb-storage to the kernel on boot. hopefully this helps you, if you notice any errors i have made or know of a better solution please reply so others may benefit! :)

[David Tombs (dgtombs)]

virtualspectre, can you reproduce this in karmic? Thanks.

[Melvin Garcia (virtualspectre8)]

It works just fine with Karmic. When Jaunty launched, that machine was very new, maybe the kernel needed to catch up with the hardware. Now it works like a charm!

Thank you!!!

[David Tombs (dgtombs)]

Great! Closing the bug.