System freezes while receiving mail

Bug #280650 reported by Per-Inge on 2008-10-09
Affects Status Importance Assigned to Milestone
Launchpad itself

Bug Description

Kernel 2.6.27-6-generic
Evolution email pop-mail

LG LM70 Express
Centrino 1,89 GHz
1GB Ram
ATI Mobility Radeon X600

While receiving e-mal from the pop3 server the system freezes and the only way to get out is the power button
if i start the computer i with the 2.6.26-5-generic kernel everything works fine

there is noting to read in the logfiles or no error messages

Diogo Matsubara (matsubara) wrote :

Thank you for the report, but this is not a launchpad bug, re-assigning to Ubuntu.
We're interested in why you accidentally recorded this bug as occurring in Launchpad instead of Ubuntu. If you can explain what happened, please let us know in bug 88818.

Changed in launchpad:
status: New → Invalid
arno_b (arno.b) wrote :

Please give the result of:
apt-cache policy evolution

Can you try to obtain a backtrace:
sudo aptitude instal levolution-dbg gdb
 and see here for backtrace

Set to incomplete until we have a backtrace and more info.

Changed in linux:
status: New → Invalid
Sebastien Bacher (seb128) wrote :

whatever an user application is doing the system should not hang, that's either an xserver or linux bug

Changed in evolution:
status: Incomplete → New
Per-Inge (per-inge-persson) wrote :

here is the otput from gdb
im unable to perform step 4 because the system has freeze
it occurs only when there is an incoming mail, today i upgraded to 2.6.26-7-generic kernel
but still it is only the 2.6.26-5-generic kernel that works

i also got the inbox and trashbox trashed today when i tried 2.6.26-7 kernel :(
i hope that i can fix them

Dan Trevino (dantrevino) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Per-Inge (per-inge-persson) wrote :

Now with the 2.6.26-12-generic kernel almost everything works exept that i have to logout before i shut down the computer.

Othervise it freezes, but if i turn off ACPI in grub i works

so still the only 100% vorking kernel is 2.6.26-5-generic

Per-Inge (per-inge-persson) wrote :

Hi, it's still a problem in 9.04, but now i've found a way to fix it by blacklist the system beep

so now it finally works perfect for me :)

Vish (vish) wrote :

Thanks for following up. This bug report is being closed due to your last comment regarding this being a non-issue. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in ubuntu:
status: Incomplete → Invalid
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