hp_wmi: query 0xd returned error 0x5

[Cristian Aravena Romero]

Hello,

dmesg:
[ 18.296366] hp_wmi: query 0xd returned error 0x5

Best regards,
--
Cristian Aravena Romero (caravena)

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caravena 2739 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 4 09:05:38 2018
HibernationDevice: RESUME=UUID=efcf081f-0bb0-4907-b78c-1299aa4aee57
InstallationDate: Installed on 2018-12-02 (1 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.18.0-11-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-11-generic N/A
 linux-backports-modules-4.18.0-11-generic N/A
 linux-firmware 1.176
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2018-12-02 (1 days ago)
dmi.bios.date: 06/14/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8486
dmi.board.vendor: HP
dmi.board.version: 72.19
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/14/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.19:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx
dmi.product.sku: 3PX63LA#ABM
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

[Cristian Aravena Romero (caravena)]

dmesg 4.20.0-042000rc5-generic:
[ 16.320133] hp_wmi: query 0xd returned error 0x5

[caravena (caravena-linux-kernel-bugs)]

Hello,

Open bug in launchpad.net
https://bugs.launchpad.net/bugs/1806681

dmesg:
hp_wmi: query 0xd returned error 0x5

Best regards,
--
Cristian Aravena Romero (caravena)

[Colin Ian King (colin-king)]

This does not appear to be an error to worry about. The WMI driver for your machine is performing a feature query with the ACPI driver with HPWMI_FEATURE2_QUERY. This seems to be a feature that is enabled on HP WMI firmware from around 2009 onwards. Some machines may support this, however it seems that your firmware does not seem to have support for this, hence the query failure.

The kernel throws a warning message to indicate that this feature is not supported. I doubt this is something you need to worry about.

[colin.king (colin.king-linux-kernel-bugs)]

This does not appear to be an error to worry about. The WMI driver for your machine is performing a feature query with the ACPI driver with HPWMI_FEATURE2_QUERY. This seems to be a feature that is enabled on HP WMI firmware from around 2009 onwards. Some machines may support this, however it seems that your firmware does not seem to have support for this, hence the query failure.

The kernel throws a warning message to indicate that this feature is not supported. I doubt this is something you need to worry about.

[caravena (caravena-linux-kernel-bugs)]

A more friendly message?

[colin.king (colin.king-linux-kernel-bugs)]

If we fill the kernel up with friendly messages it will be massive. It's already got >100,000 kernel messages.

[colin.king (colin.king-linux-kernel-bugs)]

Most warnings like this are really for the per driver kernel developers.

[kernel-NTEO (kernel-nteo-linux-kernel-bugs)]

Hi,

This issue seems not to be only a warning / developer specific log message. An "HP Elite x2 1013 G3" has no working "hp-wmi" sysfs entries at all. E.g. trying to output "/sys/devices/platform/hp-wmi/als" results in the reported log message. As error code 0x05 indicates "invalid parameters" my guess would be that another variant of the "hp_wmi_bios_2009_later()" would be required or that the WMI methods have been removed. I would appreciate to provide more details if guided how to further debug / receive details needed.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marcel Munce (mmunce)]

Possibility that this error results in some hotkey combinations (brightness up/down) not working?
The corresponding combinations create no scan code.
And hence there not handled by ACPI maybe it's related to the hp_wmi module?

[bo rislav (nnmlss)]

I have a new line `hp_wmi: bad event status 0x5` added into my dmesg report everytime when I plug in the charger into my laptop - HP Pavilion 15cb009nu, 5.0.0-37-generic #40~18.04.1-Ubuntu

[darose (darose-linux-kernel-bugs)]

Any update on this? I'm currently running into this issue.

[ks2k2d (ks2k2d)]

I support the conclusion by Marcel.
I have HP 450 G6 and brightness up/down generate the same scancode as mic mute.

Also, in dmesg I get:
[ 6.422405] hp_wmi: query 0x4 returned error 0x5
[ 6.433681] hp_wmi: query 0x4 returned error 0x5
[ 6.447825] hp_wmi: query 0xd returned error 0x5
[ 6.617355] hp_wmi: query 0x1b returned error 0x5

[ks2k2d (ks2k2d)]

Related bug:
https://bugs.launchpad.net/ubuntu/+bug/1841039

[Gannet (ken20001)]

HP ProBook 455 G3
[ 18.373200] hp_wmi: query 0x4 returned error 0x5
[ 18.377701] hp_wmi: query 0x4 returned error 0x5
[ 18.385171] hp_wmi: query 0xd returned error 0x5
[ 18.397105] hp_wmi: query 0x1b returned error 0x5

[ken20001 (ken20001-linux-kernel-bugs)]

HP ProBook 455 G3 (BIOS Version: N80 Ver. 01.45)

[ 18.373200] hp_wmi: query 0x4 returned error 0x5
[ 18.377701] hp_wmi: query 0x4 returned error 0x5
[ 18.385171] hp_wmi: query 0xd returned error 0x5
[ 18.397105] hp_wmi: query 0x1b returned error 0x5

Linux 5.4.0-26-generic x86_64 (*buntu 20.04 LTS)

[info (info-linux-kernel-bugs)]

same problem with new HP ProDesk 405 G6 Desktop Mini PC:

renoir xxxx]# dmesg | grep hp_wmi
[ 6.317443] hp_wmi: query 0x4 returned error 0x5
[ 6.319159] hp_wmi: query 0xd returned error 0x5
[ 6.323094] hp_wmi: query 0x1b returned error 0x5

kernel 5.14.3-zen1-1-zen

[info (info-linux-kernel-bugs)]

Created attachment 298829
dmesg output

[rafael.linux.user (rafael.linux.user-linux-kernel-bugs)]

Same issue here from a year ago on HP Z1:
[ 4.556401] hp_wmi: query 0x4 returned error 0x5
[ 4.557900] hp_wmi: query 0xd returned error 0x5
[ 4.561206] hp_wmi: query 0x1b returned error 0x5

[dirk (dirk-linux-kernel-bugs)]

5.10.0-0.bpo.8-amd64 #1 SMP Debian 5.10.46-4~bpo10+1 (2021-08-07) x86_64 GNU/Linux
HP ProBook 635 Aero G7

[ 23.135934] hp_wmi: query 0x4 returned error 0x5
[ 23.137688] hp_wmi: query 0xd returned error 0x5
[ 23.246622] hp_wmi: query 0x1b returned error 0x5

[hxss (hxss-linux-kernel-bugs)]

5.15.5-arch1-1
HP ProBook x360 435 G8

[ 2.471928] hp_wmi: query 0x4 returned error 0x5
[ 2.474816] hp_wmi: query 0xd returned error 0x5
[ 2.545255] hp_wmi: query 0x1b returned error 0x5

[caroeber (caroeber-linux-kernel-bugs)]

5.15.0-39-generic #42-Ubuntu
HP ZBook-Studio-G5

[istankovic (istankovic-linux-kernel-bugs)]

Same with HP EliteBook 845 G9:
6.8.1-arch1-1

kernel: hp_wmi: query 0x4 returned error 0x5