RT3290 Wireless 802.11n 1T/1R PCIe don't work.

[WOlgan Ens]

Hello, I just installed the Ubuntu 17.10 and my wifi doesn't work properly. I can't enable it through the GUI. Sorry about my poor report, I don't have to much detail and English is not primary language.

The wifi switch button on the keyboard is always with the red light and I can't change it by pressing.

Release: 17.10
$ networkctl status wlo1 results:
● 2: wlo1
       Link File: /lib/systemd/network/99-default.link
    Network File: n/a
            Type: wlan
           State: off (unmanaged)
            Path: pci-0000:08:00.0
          Driver: rt2800pci
          Vendor: Ralink corp.
           Model: RT3290 Wireless 802.11n 1T/1R PCIe
      HW Address: 80:56:f2:cb:11:cf (Hon Hai Precision Ind. Co.,Ltd.)

rfkill list all results:
0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes

iwconfig results:
wlo1 IEEE 802.11 ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry short long limit:2 RTS thr:off Fragment thr:off
          Power Management:off
---
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: wolgan 1243 F.... pulseaudio
 /dev/snd/controlC0: wolgan 1243 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 17.10
HibernationDevice: RESUME=UUID=e60841e9-9fed-4e91-bf62-d6029c92982d
InstallationDate: Installed on 2018-02-16 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=72c69e56-63ac-45d7-849c-1455f96f7d8e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.169.3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Tags: artful wayland-session
Uname: Linux 4.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/13/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.71
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2162
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 29.42
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.71:bd03/13/2017:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0881100000305E10000610100:rvnHewlett-Packard:rn2162:rvr29.42:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 0881100000305E10000610100
dmi.sys.vendor: Hewlett-Packard

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1745636

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[WOlgan Ens (wolganens)]

Hello, thanks for the feedback, I'm using a mainline:
4.15.0-041500rc9-lowlatency, but I just installed it because i thought that
could resolve the wifi card problem. The wifi bug exists either on the
ubuntu kernel and the 4.15.0-041500rc9-lowlatency.

Thank you very much.

2018-01-26 14:30 GMT-02:00 Ubuntu Kernel Bot <email address hidden>
:

> This bug is missing log files that will aid in diagnosing the problem.
> While running an Ubuntu kernel (not a mainline or third-party kernel)
> please enter the following command in a terminal window:
>
> apport-collect 1745636
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> ** Tags added: artful
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1745636
>
> Title:
> RT3290 Wireless 802.11n 1T/1R PCIe don't work.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello, I just installed the Ubuntu 17.10 and my wifi doesn't work
> properly. I can't enable it through the GUI. Sorry about my poor
> report, I don't have to much detail and English is not primary
> language.
>
> The wifi switch button on the keyboard is always with the red light
> and I can't change it by pressing.
>
> Release: 17.10
> $ networkctl status wlo1 results:
> ● 2: wlo1
> Link File: /lib/systemd/network/99-default.link
> Network File: n/a
> Type: wlan
> State: off (unmanaged)
> Path: pci-0000:08:00.0
> Driver: rt2800pci
> Vendor: Ralink corp.
> Model: RT3290 Wireless 802.11n 1T/1R PCIe
> HW Address: 80:56:f2:cb:11:cf (Hon Hai Precision Ind. Co.,Ltd.)
>
> rfkill list all results:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes
>
> iwconfig results:
> wlo1 IEEE 802.11 ESSID:off/any
> Mode:Managed Access Point: Not-Associated Tx-Power=off
> Retry short long limit:2 RTS thr:off Fragment thr:off
> Power Management:off
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1745636/+subscriptions
>

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[ens.wolgan (ens.wolgan-linux-kernel-bugs)]

Hello, I just installed the Ubuntu 17.10 and my wifi doesn't work
properly. I can't enable it through the GUI. Sorry about my poor
report, I don't have to much detail and English is not primary
language. The wifi switch button on the keyboard is always with the red light and I can't change it by pressing.

networkctl status wlo1 results:
  2: wlo1
         Link File: /lib/systemd/network/99-default.link
      Network File: n/a
              Type: wlan
             State: off (unmanaged)
              Path: pci-0000:08:00.0
            Driver: rt2800pci
            Vendor: Ralink corp.
             Model: RT3290 Wireless 802.11n 1T/1R PCIe
        HW Address: 80:56:f2:cb:11:cf (Hon Hai Precision Ind. Co.,Ltd.)

rfkill list all results:
  0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes

iwconfig results:
  wlo1 IEEE 802.11 ESSID:off/any
            Mode:Managed Access Point: Not-Associated Tx-Power=off
            Retry short long limit:2 RTS thr:off Fragment thr:off
            Power Management:off

[ens.wolgan (ens.wolgan-linux-kernel-bugs)]

$ uname -a
Linux wolgan-ubuntu 4.15.0-041500rc9-lowlatency #201801212130 SMP PREEMPT Mon Jan 22 02:38:04 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

[WOlgan Ens (wolganens)]

Hello, I have opened a bug on bugzilla.kernel.org.
Thank you very much for your supporting.

2018-01-29 14:02 GMT-02:00 Joseph Salisbury <email address hidden>
:

> This issue appears to be an upstream bug, since you tested the latest
> upstream kernel. Would it be possible for you to open an upstream bug
> report[0]? That will allow the upstream Developers to examine the issue,
> and may provide a quicker resolution to the bug.
>
> Please follow the instructions on the wiki page[0]. The first step is to
> email the appropriate mailing list. If no response is received, then a
> bug may be opened on bugzilla.kernel.org.
>
> Once this bug is reported upstream, please add the tag: 'kernel-bug-
> reported-upstream'.
>
> [0] https://wiki.ubuntu.com/Bugs/Upstream/kernel
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1745636
>
> Title:
> RT3290 Wireless 802.11n 1T/1R PCIe don't work.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello, I just installed the Ubuntu 17.10 and my wifi doesn't work
> properly. I can't enable it through the GUI. Sorry about my poor
> report, I don't have to much detail and English is not primary
> language.
>
> The wifi switch button on the keyboard is always with the red light
> and I can't change it by pressing.
>
> Release: 17.10
> $ networkctl status wlo1 results:
> ● 2: wlo1
> Link File: /lib/systemd/network/99-default.link
> Network File: n/a
> Type: wlan
> State: off (unmanaged)
> Path: pci-0000:08:00.0
> Driver: rt2800pci
> Vendor: Ralink corp.
> Model: RT3290 Wireless 802.11n 1T/1R PCIe
> HW Address: 80:56:f2:cb:11:cf (Hon Hai Precision Ind. Co.,Ltd.)
>
> rfkill list all results:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes
>
> iwconfig results:
> wlo1 IEEE 802.11 ESSID:off/any
> Mode:Managed Access Point: Not-Associated Tx-Power=off
> Retry short long limit:2 RTS thr:off Fragment thr:off
> Power Management:off
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1745636/+subscriptions
>

[WOlgan Ens (wolganens)]

Hello buddy, there is something more that I need to/can/may do about the
bug?

2018-01-31 1:48 GMT-02:00 Kai-Heng Feng <email address hidden>:

> ** Bug watch added: Linux Kernel Bug Tracker #198615
> https://bugzilla.kernel.org/show_bug.cgi?id=198615
>
> ** Also affects: linux via
> https://bugzilla.kernel.org/show_bug.cgi?id=198615
> Importance: Unknown
> Status: Unknown
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1745636
>
> Title:
> RT3290 Wireless 802.11n 1T/1R PCIe don't work.
>
> Status in Linux:
> Unknown
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello, I just installed the Ubuntu 17.10 and my wifi doesn't work
> properly. I can't enable it through the GUI. Sorry about my poor
> report, I don't have to much detail and English is not primary
> language.
>
> The wifi switch button on the keyboard is always with the red light
> and I can't change it by pressing.
>
> Release: 17.10
> $ networkctl status wlo1 results:
> ● 2: wlo1
> Link File: /lib/systemd/network/99-default.link
> Network File: n/a
> Type: wlan
> State: off (unmanaged)
> Path: pci-0000:08:00.0
> Driver: rt2800pci
> Vendor: Ralink corp.
> Model: RT3290 Wireless 802.11n 1T/1R PCIe
> HW Address: 80:56:f2:cb:11:cf (Hon Hai Precision Ind. Co.,Ltd.)
>
> rfkill list all results:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes
>
> iwconfig results:
> wlo1 IEEE 802.11 ESSID:off/any
> Mode:Managed Access Point: Not-Associated Tx-Power=off
> Retry short long limit:2 RTS thr:off Fragment thr:off
> Power Management:off
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linux/+bug/1745636/+subscriptions
>

[Kai-Heng Feng (kaihengfeng)]

The wifi is blocked:
Hard blocked: yes

Please boot with Ubuntu's kernel, then run `apport-collect 1745636`.

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

apport information

[WOlgan Ens (wolganens)]

Hi, I have just executed the apport command, I'm now on a clean installed ubuntu 17.10 without the latest upstream kernel.

[Kai-Heng Feng (kaihengfeng)]

Does the airplane mode hotkey work for you?

[WOlgan Ens (wolganens)]

The key doesn't have any effect on linux... on Windows (dual boot) I can switch normally.

[Kai-Heng Feng (kaihengfeng)]

Run "sudo acpi_listen" then press the hotkey, do you see anything?

[WOlgan Ens (wolganens)]

Only if I change the volume level or other keys.. when I press the wifi key nothing shows up.

[stf_xl (stfxl-linux-kernel-bugs)]

(In reply to Wolgan Ens from comment #0)
> language. The wifi switch button on the keyboard is always with the red
> light and I can't change it by pressing.

Please check if this is not a BIOS setting. Or if wifi can be enabled by command:

rfkill unblock wifi

I reassign bug to platform_x86 as this is driver for handing rfkill switch on laptops.

[ens.wolgan (ens.wolgan-linux-kernel-bugs)]

rfkill can't be enabled by rfkill and there is no bios settings related to the issue, on a Windows system the wifi works properly. Thank you.

[ens.wolgan (ens.wolgan-linux-kernel-bugs)]

(In reply to Wolgan Ens from comment #3)
> rfkill can't be enabled by rfkill and there is no bios settings related to
> the issue, on a Windows system the wifi works properly. Thank you.
@@correction-------
wifi can't be enabled***

[Kai-Heng Feng (kaihengfeng)]

Do you see "Received unknown event" in dmesg after you pressed the airplane mode hotkey?

[WOlgan Ens (wolganens)]

No message comes from the terminal when press the hotkey (only the wifi one), the other events are detected normally.

[Kai-Heng Feng (kaihengfeng)]

Wondering if this is a regression? Can you try older kernel like v4.4?

[stf_xl (stfxl-linux-kernel-bugs)]

*** Bug 199919 has been marked as a duplicate of this bug. ***