Linux

SH-S202N Samsung DVD RW drive isn't compatible

Bug #1274674 reported by Jeb E. on 2014-01-30

This bug affects 1 person

	Status	Importance	Assigned to
Elementary Community	Confirmed	Undecided	Unassigned
Linux	Incomplete	Undecided	Unassigned
Ubuntu Friendly	Confirmed	Undecided	Unassigned
linux (Ubuntu)	Confirmed	Medium	Unassigned
linux-meta (Debian)	New	Undecided	Unassigned
linux-meta (Fedora)	New	Undecided	Unassigned

Bug Description

The drive itself is recognized by the computer, but when I put in a disc or even attempt to boot from a disk, nothing happens. Here are the complete drive specs...

jeb@A880G-plus:~$ cd-drive
cd-drive version 0.83 x86_64-pc-linux-gnu
Copyright (c) 2003, 2004, 2005, 2007, 2008, 2011 R. Bernstein
This is free software; see the source for copying conditions.
There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
The driver selected is GNU/Linux
The default device for this driver is /dev/cdrom

Drivers available...
  GNU/Linux ioctl and MMC driver
  cdrdao (TOC) disk image driver
  bin/cuesheet disk image driver
  Nero NRG disk image driver

CD-ROM drive supports MMC 3

Drive: /dev/cdrom
Vendor : TSSTcorp
Model : CDDVDW SH-S202N
Revision : SB00
Profile List Feature
DVD-R - Double-Layer Sequential Recording
DVD-R - Double-layer Jump Recording
DVD+R Double Layer - DVD Recordable Double Layer
DVD+R - DVD Recordable
DVD+RW - DVD Rewritable
Re-recordable DVD using Sequential Recording
Re-recordable DVD using Restricted Overwrite
Re-writable DVD
Re-recordable DVD using Sequential recording
Read only DVD
CD-RW Re-writable Compact Disc capable
Write once Compact Disc capable
Read only Compact Disc capable

Core Feature
ATAPI interface

Morphing Feature
Operational Change Request/Notification not supported
Synchronous GET EVENT/STATUS NOTIFICATION supported

Removable Medium Feature
Tray type loading mechanism
can eject the medium or magazine via the normal START/STOP command
can be locked into the Logical Unit

Write Protect Feature

Random Readable Feature

Multi-Read Feature

CD Read Feature
C2 Error pointers are supported
CD-Text is supported

DVD Read Feature

Random Writable Feature

Incremental Streaming Writable Feature

Formattable Feature

Management Ability of the Logical Unit/media system to provide an apparently defect-free space. Feature

Restricted Overwrite Feature

MRW Feature

DVD+RW Feature

DVD+R Feature

Rigid Restricted Overwrite Feature

CD Track at Once Feature

CD Mastering (Session at Once) Feature

DVD-R/RW Write Feature

Unknown code 33 Feature

Profile List Feature

Hardware : CD-ROM or DVD
Can eject : Yes
Can close tray : Yes
Can disable manual eject : Yes
Can select juke-box disc : No

Can set drive speed : No
Can read multiple sessions (e.g. PhotoCD) : Yes
Can hard reset device : Yes

Reading....
  Can read Mode 2 Form 1 : Yes
  Can read Mode 2 Form 2 : Yes
  Can read (S)VCD (i.e. Mode 2 Form 1/2) : Yes
  Can read C2 Errors : Yes
  Can read IRSC : Yes
  Can read Media Channel Number (or UPC) : Yes
  Can play audio : Yes
  Can read CD-DA : Yes
  Can read CD-R : Yes
  Can read CD-RW : Yes
  Can read DVD-ROM : Yes

Writing....
  Can write CD-RW : Yes
  Can write DVD-R : Yes
  Can write DVD-RAM : Yes
  Can write DVD-RW : No
  Can write DVD+RW : No

jeb@A880G-plus:~$
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6+elementary3~ubuntu12.04.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jeb 2293 F.... pulseaudio
/dev/snd/controlC0: jeb 2293 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfe8f4000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,1565821f,00100101'
   Controls : 38
   Simple ctrls : 20
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe9e8000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: elementary OS 0.2
HibernationDevice: RESUME=UUID=10dd8bb2-4f62-4ae7-9155-30f9303788b1
InstallationMedia: elementary OS 0.2 "Luna" - Stable amd64 (20130810)
MachineType: BIOSTAR Group A880G+
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=d96cb30e-2387-422e-b16a-bd2f3c84f9e9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
RelatedPackageVersions:
linux-restricted-modules-3.2.0-58-generic N/A
linux-backports-modules-3.2.0-58-generic N/A
linux-firmware 1.79.9
Tags: luna
Uname: Linux 3.2.0-58-generic x86_64
UnreportableReason: This is not an official elementary package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/21/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080016
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A880G+
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: A880G+
dmi.sys.vendor: BIOSTAR Group

See original description

Tags:

Jeb E. (jebeld17) on 2014-01-30

tags:	added: ubuntu
tags:	added: 12.04 13.10 cd dvd linux lts precise samsung

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-01-30: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1274674

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

affects:	linux-meta (Ubuntu) → linux (Ubuntu)
Changed in linux:
status:	New → Incomplete

Revision history for this message

Daniel Manrique (roadmr) wrote on 2014-01-30:

Ubuntu Friendly is no longer active, therefore I'll mark as "Invalid" for that.

See here for more details.

https://lists.ubuntu.com/archives/ubuntu-devel/2013-August/037583.html

Changed in ubuntu-friendly:
status:	New → Invalid

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-30: Re: [Bug 1274674] Re: SH-S202N Samsung DVD RW drive isn't compatible

Download full text (5.9 KiB)

Thank you :) Will do!
On Jan 30, 2014 3:10 PM, "Brad Figg" <email address hidden> wrote:

Thank you :) Will do!
On Jan 30, 2014 3:10 PM, "Brad Figg" <brad.figg@canonical.com> wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1274674
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Package changed: linux-meta (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1274674
>
> Title:
>   SH-S202N Samsung DVD RW drive isn't compatible
>
> Status in Elementary Community:
>   New
> Status in The Linux Kernel:
>   Incomplete
> Status in Ubuntu Express (Ubuntu Live Installer):
>   New
> Status in Ubuntu Friendly:
>   Invalid
> Status in Xubuntu:
>   New
> Status in "linux" package in Ubuntu:
>   New
> Status in "linux-meta" package in Debian:
>   New
> Status in "linux-meta" package in Fedora:
>   New
>
> Bug description:
>   The drive itself is recognized by the computer, but when I put in a
>   disc or even attempt to boot from a disk, nothing happens. Here are
>   the complete drive specs...
>
>   jeb@A880G-plus:~$ cd-drive
>   cd-drive version 0.83 x86_64-pc-linux-gnu
>   Copyright (c) 2003, 2004, 2005, 2007, 2008, 2011 R. Bernstein
>   This is free software; see the source for copying conditions.
>   There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
>   PARTICULAR PURPOSE.
>   The driver selected is GNU/Linux
>   The default device for this driver is /dev/cdrom
>
>   Drivers available...
>     GNU/Linux ioctl and MMC driver
>     cdrdao (TOC) disk image driver
>     bin/cuesheet disk image driver
>     Nero NRG disk image driver
>
>   CD-ROM drive supports MMC 3
>
>                          Drive: /dev/cdrom
>   Vendor                      : TSSTcorp
>   Model                       : CDDVDW SH-S202N
>   Revision                    : SB00
>   Profile List Feature
>         DVD-R - Double-Layer Sequential Recording
>         DVD-R - Double-layer Jump Recording
>         DVD+R Double Layer - DVD Recordable Double Layer
>         DVD+R - DVD Recordable
>         DVD+RW - DVD Rewritable
>         Re-recordable DVD using Sequential Recording
>         Re-recordable DVD using Restricted Overwrite
>         Re-writable DVD
>         Re-recordable DVD using Sequential recording
>         Read only DVD
>         CD-RW Re-writable Compact Disc capable
>         Write once Compact Disc capable
>         Read only Compact Disc capable
>
>   Core Feature
>         ATAPI interface
>
>   Morphing Feature
>         Operational Change Request/Notification not supported
>         Synchronous GET EVENT/STATUS NOTIFICATION supported
>
>   Removable Medium Feature
>         Tray type loading mechanism
>         can eject the medium or magazine via the normal START/STOP command
>         can be locked into the Logical Unit
>
>   Write Protect Feature
>
>   Random Readable Feature
>
>   Multi-Read Feature
>
>   CD Read Feature
>         C2 Error pointers are supported
>         CD-Text is supported
>
>   DVD Read Feature
>
>   Random Writable Feature
>
>   Incremental Streaming Writable Feature
>
>   Formattable Feature
>
>   Management Ability of the Logical Unit/media system to provide an
>   apparently defect-free space. Feature
>
>   Restricted Overwrite Feature
>
>   MRW Feature
>
>   DVD+RW Feature
>
>   DVD+R Feature
>
>   Rigid Restricted Overwrite Feature
>
>   CD Track at Once Feature
>
>   CD Mastering (Session at Once) Feature
>
>   DVD-R/RW Write Feature
>
>   Unknown code 33 Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Profile List Feature
>
>   Hardware                                  : CD-ROM or DVD
>   Can eject                                 : Yes
>   Can close tray                            : Yes
>   Can disable manual eject                  : Yes
>   Can select juke-box disc                  : No
>
>   Can set drive speed                       : No
>   Can read multiple sessions (e.g. PhotoCD) : Yes
>   Can hard reset device                     : Yes
>
>   Reading....
>     Can read Mode 2 Form 1                  : Yes
>     Can read Mode 2 Form 2                  : Yes
>     Can read (S)VCD (i.e. Mode 2 Form 1/2)  : Yes
>     Can read C2 Errors                      : Yes
>     Can read IRSC                           : Yes
>     Can read Media Channel Number (or UPC)  : Yes
>     Can play audio                          : Yes
>     Can read CD-DA                          : Yes
>     Can read CD-R                           : Yes
>     Can read CD-RW                          : Yes
>     Can read DVD-ROM                        : Yes
>
>   Writing....
>     Can write CD-RW                         : Yes
>     Can write DVD-R                         : Yes
>     Can write DVD-RAM                       : Yes
>     Can write DVD-RW                        : No
>     Can write DVD+RW                        : No
>
>   jeb@A880G-plus:~$
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/elementary-community/+bug/1274674/+subscriptions
>

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: AcpiTables.txt

AcpiTables.txt Edit (201.5 KiB, text/plain)

apport information

tags:	added: apport-collected luna
description:	updated

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: AlsaDevices.txt

AlsaDevices.txt Edit (656 bytes, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: AplayDevices.txt

AplayDevices.txt Edit (391 bytes, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: ArecordDevices.txt

ArecordDevices.txt Edit (286 bytes, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: BootDmesg.txt

BootDmesg.txt Edit (59.4 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: CRDA.txt

CRDA.txt Edit (257 bytes, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: Card0.Amixer.values.txt

#10

Card0.Amixer.values.txt Edit (3.8 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: Card0.Codecs.codec.2.txt

#11

Card0.Codecs.codec.2.txt Edit (11.0 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: Card1.Codecs.codec.0.txt

#12

Card1.Codecs.codec.0.txt Edit (1.0 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: CurrentDmesg.txt

#13

CurrentDmesg.txt Edit (1.7 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: IwConfig.txt

#14

IwConfig.txt Edit (512 bytes, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: Lspci.txt

#15

Lspci.txt Edit (13.7 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: Lsusb.txt

#16

Lsusb.txt Edit (1.0 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: PciMultimedia.txt

#17

PciMultimedia.txt Edit (1.3 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: ProcCpuinfo.txt

#18

ProcCpuinfo.txt Edit (3.5 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: ProcInterrupts.txt

#19

ProcInterrupts.txt Edit (2.2 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: ProcModules.txt

#20

ProcModules.txt Edit (2.8 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: PulseList.txt

#21

PulseList.txt Edit (25.6 KiB, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: RfKill.txt

#22

RfKill.txt Edit (112 bytes, text/plain)

apport information

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-01-31: UdevDb.txt

#23

UdevDb.txt Edit (132.2 KiB, text/plain)

apport information

Changed in elementary-community:
status:	New → Confirmed
Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-02-03:

#24

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc1-trusty/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Jeb E. (jebeld17) wrote on 2014-02-20: Invitation to connect on LinkedIn

#25

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Jeb

Jeb Eldridge
HTC Elevate Advertising and Global Marketshare Idea Personelle at HTC
Sarasota, Florida Area

Confirm that you know Jeb Eldridge:
https://www.linkedin.com/e/-o4u0l1-hrwl0re1-6v/isd/20279731094/Xo54OQ3K/?hs=false&tok=2-v6ieL1vgfm81

--
You are receiving Invitation to Connect emails. Click to unsubscribe:
http://www.linkedin.com/e/-o4u0l1-hrwl0re1-6v/EzSx3LNy2EtKUkEM5vo0iCc3FKijhqKej_YVwcbR/goo/1274674%40bugs%2Elaunchpad%2Enet/20061/I6526986209_1/?hs=false&tok=0Y-hbW2J3gfm81

Jeb E. (jebeld17) on 2015-01-09

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed
Changed in ubuntu-friendly:
status:	Invalid → Confirmed
Changed in ubuntu-express:
status:	New → Confirmed

Adolfo Jayme Barrientos (fitojb) on 2020-09-14

affects:	ubuntu-express → ubuntu
no longer affects:	ubuntu

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.