Sounds card not recognized after 13.04 upgrade

Bug #1211954 reported by Rich Markle
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
New
Undecided
Unassigned

Bug Description

This had been working in 12.x, and now my sound has dissapeared in 13.04. This is pretty much a fresh install:

Below is my alsa-info:
====

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.62
!!################################

!!Script ran on: Tue Aug 13 18:52:23 UTC 2013

!!Linux Distribution
!!------------------

Ubuntu 13.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 13.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 13.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: HP-Pavilion
Product Name: GC382AV-ABA a6050e
Product Version:
Firmware Version: 5.04

!!Kernel Information
!!------------------

Kernel release: 3.8.0-27-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k3.8.0-27-generic
Library version: 1.0.25
Utilities version: 1.0.25

!!Loaded ALSA modules
!!-------------------

snd_hda_intel
snd_usb_audio

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Generic ]: HDA-Intel - HD-Audio Generic
                      HD-Audio Generic at 0xfdcfc000 irq 43
 1 [Q9000 ]: USB-Audio - QuickCam Pro 9000
                      Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:02.1-1.1.1, high speed

!!PCI Soundcards installed in the system
!!--------------------------------------

02:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Juniper HDMI Audio [Radeon HD 5700 Series]

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

02:00.1 0403: 1002:aa58
 Subsystem: 1682:aa58

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 32,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N
 snoop : Y

!!Module: snd_usb_audio
 device_setup : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 ignore_ctl_error : N
 index : -2,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 nrpacks : 8
 pid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 vid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: ATI R6xx HDMI
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x1002aa01
Subsystem Id: 0x00aa0100
Revision Id: 0x100200
No Modem Function Group found
Default PCM:
    rates [0x70]: 32000 44100 48000
    bits [0x2]: 16
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x201: Stereo Digital
  Converter: stream=1, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
Node 0x03 [Pin Complex] wcaps 0x400381: Stereo Digital
  Control: name="HDMI/DP,pcm=3 Jack", index=0, device=0
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="ELD", index=0, device=3
  Pincap 0x00000094: OUT Detect HDMI
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=01, enabled=1
  Connection: 1
     0x02
--endcollapse--

!!USB Mixer information
!!---------------------
--startcollapse--

USB Mixer: usb_id=0x046d0990, ctrlif=2, ctlerr=0
Card: Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:02.1-1.1.1, high speed
  Unit: 5
    Control: name="Mic Capture Volume", index=0
    Info: id=5, control=2, cmask=0x0, channels=1, type="S16"
    Volume: min=4608, max=7680, dBmin=1800, dBmax=3000
  Unit: 5
    Control: name="Mic Capture Switch", index=0
    Info: id=5, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---T+ 1 root audio 116, 6 Aug 13 11:48 /dev/snd/controlC0
crw-rw---T+ 1 root audio 116, 3 Aug 13 11:48 /dev/snd/controlC1
crw-rw---T+ 1 root audio 116, 5 Aug 13 11:48 /dev/snd/hwC0D0
crw-rw---T+ 1 root audio 116, 4 Aug 13 11:48 /dev/snd/pcmC0D3p
crw-rw---T+ 1 root audio 116, 2 Aug 13 11:49 /dev/snd/pcmC1D0c
crw-rw---T+ 1 root audio 116, 1 Aug 13 11:48 /dev/snd/seq
crw-rw---T+ 1 root audio 116, 33 Aug 13 11:48 /dev/snd/timer

/dev/snd/by-id:
total 0
drwxr-xr-x 2 root root 60 Aug 13 11:48 .
drwxr-xr-x 4 root root 220 Aug 13 11:48 ..
lrwxrwxrwx 1 root root 12 Aug 13 11:48 usb-046d_0990_22979AD2-02 -> ../controlC1

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 80 Aug 13 11:48 .
drwxr-xr-x 4 root root 220 Aug 13 11:48 ..
lrwxrwxrwx 1 root root 12 Aug 13 11:48 pci-0000:00:02.1-usb-0:1.1.1:1.2 -> ../controlC1
lrwxrwxrwx 1 root root 12 Aug 13 11:48 pci-0000:02:00.1 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 1: Q9000 [QuickCam Pro 9000], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [Generic]

Card hw:0 'Generic'/'HD-Audio Generic at 0xfdcfc000 irq 43'
  Mixer name : 'ATI R6xx HDMI'
  Components : 'HDA:1002aa01,00aa0100,00100200'
  Controls : 7
  Simple ctrls : 1
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]

!!-------Mixer controls for card 1 [Q9000]

Card hw:1 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:02.1-1.1.1, high speed'
  Mixer name : 'USB Mixer'
  Components : 'USB046d:0990'
  Controls : 2
  Simple ctrls : 1
Simple mixer control 'Mic',0
  Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
  Capture channels: Mono
  Limits: Capture 0 - 3072
  Mono: Capture 3072 [100%] [30.00dB] [on]

!!Alsactl output
!!--------------

--startcollapse--
state.Generic {
 control.1 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.2 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.3 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.4 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.5 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.6 {
  iface PCM
  device 3
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
 }
 control.7 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
}
state.Q9000 {
 control.1 {
  iface MIXER
  name 'Mic Capture Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.2 {
  iface MIXER
  name 'Mic Capture Volume'
  value 3072
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 3072'
   dbmin 1800
   dbmax 3000
   dbvalue.0 3000
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
nls_iso8859_1
parport_pc
ppdev
rfcomm
bnep
bluetooth
usblp
snd_hda_codec_hdmi
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_core
videodev
joydev
snd_usb_audio
snd_usbmidi_lib
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm
snd_page_alloc
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
snd_seq_device
snd_timer
kvm_amd
radeon
mac_hid
ttm
snd
drm_kms_helper
edac_core
kvm
drm
k8temp
soundcore
i2c_algo_bit
edac_mce_amd
psmouse
i2c_nforce2
lp
parport
serio_raw
hid_logitech_dj
usbhid
hid
usb_storage
firewire_ohci
firewire_core
crc_itu_t
sata_nv
forcedeth
pata_acpi
pata_amd

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x03 0x18560010

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

!!ALSA/HDA dmesg
!!--------------

[ 14.803340] [drm] Connector 1:
[ 14.803342] [drm] HDMI-A-1
[ 14.803344] [drm] HPD5
--
[ 15.082532] ACPI: PCI Interrupt Link [APC5] enabled at IRQ 16
[ 15.082555] hda-intel 0000:02:00.1: Handle VGA-switcheroo audio client
[ 15.082644] snd_hda_intel 0000:02:00.1: irq 43 for MSI/MSI-X
[ 15.106638] input: HD-Audio Generic HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:09.0/0000:02:00.1/sound/card0/input5
[ 16.275093] usblp 1-1.2:1.1: usblp1: USB Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x03F0 pid 0x2504

Steve Kowalik (stevenk)
no longer affects: launchpad
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1211954/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Quinn Balazs (qbalazs)
tags: added: kernel-sound
affects: ubuntu → linux
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