DVI is not detected by radeon driver

Bug #1072572 reported by mlchen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Incomplete
Undecided
Unassigned

Bug Description

checkbox doesn't detect DVI for video out testing
---
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Package: checkbox 0.14.10+bzr1796+201210251038~precise1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Tags: precise running-unity
Uname: Linux 3.2.0-29-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1516 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1516 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 49'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0662,10280574,00100300 HDA:80862806,10280574,00100000'
   Controls : 41
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xf7d40000 irq 51'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=bb3458b7-8af0-4410-aeb7-75eac5dfa1d1
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Dell Inc. Inspiron 660s
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=9701fe40-aea4-43b4-9acc-997f3fc63f27 ro quiet splash initcall_debug
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic N/A
 linux-backports-modules-3.2.0-29-generic N/A
 linux-firmware 1.79
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/27/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/27/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 660s
dmi.sys.vendor: Dell Inc.

Revision history for this message
mlchen (mlchen1876) wrote : Dependencies.txt

apport information

tags: added: apport-collected precise running-unity
description: updated
tags: added: staging
description: updated
Revision history for this message
mlchen (mlchen1876) wrote : AcpiTables.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : AlsaDevices.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : AplayDevices.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : ArecordDevices.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : BootDmesg.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : CRDA.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : CurrentDmesg.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : IwConfig.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Lspci.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Lsusb.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : PciMultimedia.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : ProcInterrupts.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : ProcModules.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : PulseList.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : RfKill.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : UdevDb.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : UdevLog.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : WifiSyslog.txt

apport information

Revision history for this message
mlchen (mlchen1876) wrote : Re: DVI is not detected for testing
Revision history for this message
mlchen (mlchen1876) wrote :
TienFu Chen (ctf)
description: updated
description: updated
Revision history for this message
Daniel Manrique (roadmr) wrote :

Can you run, and paste the output of, the following two commands? These are used to determine the supported connectors on a machine.

/usr/share/checkbox/scripts/display_resource

xrandr -q

Changed in checkbox:
status: New → Incomplete
Revision history for this message
mlchen (mlchen1876) wrote : Re: [Bug 1072572] Re: DVI is not detected for testing
Download full text (3.9 KiB)

screenshot of the output is as attachment.

2012/10/29 Daniel Manrique <email address hidden>

> Can you run, and paste the output of, the following two commands? These
> are used to determine the supported connectors on a machine.
>
> /usr/share/checkbox/scripts/display_resource
>
> xrandr -q
>
> ** Changed in: checkbox
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1072572
>
> Title:
> DVI is not detected for testing
>
> Status in Checkbox System Testing:
> Incomplete
>
> Bug description:
> checkbox doesn't detect DVI for video out testing
> ---
> ApportVersion: 2.0.1-0ubuntu12
> Architecture: amd64
> DistroRelease: Ubuntu 12.04
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> Package: checkbox 0.14.10+bzr1796+201210251038~precise1
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> Tags: precise running-unity
> Uname: Linux 3.2.0-29-generic x86_64
> UnreportableReason: This is not an official Ubuntu package. Please
> remove any third party package and try again.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu12
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: ubuntu 1516 F.... pulseaudio
> /dev/snd/controlC0: ubuntu 1516 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 49'
> Mixer name : 'Intel PantherPoint HDMI'
> Components : 'HDA:10ec0662,10280574,00100300
> HDA:80862806,10280574,00100000'
> Controls : 41
> Simple ctrls : 20
> Card1.Amixer.info:
> Card hw:1 'Generic'/'HD-Audio Generic at 0xf7d40000 irq 51'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100200'
> Controls : 6
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=bb3458b7-8af0-4410-aeb7-75eac5dfa1d1
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> MachineType: Dell Inc. Inspiron 660s
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB:
> 0 inteldrmfb
> 1 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9701fe40-aea4-43b4-9acc-997f3fc63f27 ro quiet splash
> initcall_debug
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> RelatedPackageVersions:
> linux-restricted-modules-3.2.0-29-generic N/A
> linux-backports-modules-3.2.0-29-generic N/A
> linux-f...

Read more...

Revision history for this message
Brendan Donegan (brendan-donegan) wrote : Re: DVI is not detected for testing

@mlchen, can we see the same with the DVI port actually connected to a monitor.

Revision history for this message
mlchen (mlchen1876) wrote : Re: [Bug 1072572] Re: DVI is not detected for testing
Download full text (3.7 KiB)

Test with DVI Monitor connected, but the result remains the same

2012/11/1 Brendan Donegan <email address hidden>

> @mlchen, can we see the same with the DVI port actually connected to a
> monitor.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1072572
>
> Title:
> DVI is not detected for testing
>
> Status in Checkbox System Testing:
> Incomplete
>
> Bug description:
> checkbox doesn't detect DVI for video out testing
> ---
> ApportVersion: 2.0.1-0ubuntu12
> Architecture: amd64
> DistroRelease: Ubuntu 12.04
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> Package: checkbox 0.14.10+bzr1796+201210251038~precise1
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> Tags: precise running-unity
> Uname: Linux 3.2.0-29-generic x86_64
> UnreportableReason: This is not an official Ubuntu package. Please
> remove any third party package and try again.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu12
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: ubuntu 1516 F.... pulseaudio
> /dev/snd/controlC0: ubuntu 1516 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 49'
> Mixer name : 'Intel PantherPoint HDMI'
> Components : 'HDA:10ec0662,10280574,00100300
> HDA:80862806,10280574,00100000'
> Controls : 41
> Simple ctrls : 20
> Card1.Amixer.info:
> Card hw:1 'Generic'/'HD-Audio Generic at 0xf7d40000 irq 51'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100200'
> Controls : 6
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> DistroRelease: Ubuntu 12.04
> HibernationDevice: RESUME=UUID=bb3458b7-8af0-4410-aeb7-75eac5dfa1d1
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
> (20120823.1)
> MachineType: Dell Inc. Inspiron 660s
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB:
> 0 inteldrmfb
> 1 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
> root=UUID=9701fe40-aea4-43b4-9acc-997f3fc63f27 ro quiet splash
> initcall_debug
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> RelatedPackageVersions:
> linux-restricted-modules-3.2.0-29-generic N/A
> linux-backports-modules-3.2.0-29-generic N/A
> linux-firmware 1.79
> StagingDrivers: mei
> Tags: precise running-unity staging
> Uname: Linux 3.2.0-29-generic x86_64
> UpgradeS...

Read more...

Revision history for this message
Brendan Donegan (brendan-donegan) wrote : Re: DVI is not detected for testing

At first glance it seems the DVI port is *not* actually found by the graphics

Revision history for this message
Sylvain Pineau (sylvain-pineau) wrote :

I've ssh into the system to run xrandr (attached), but the driver running on the systems seems to be the fglrx one now, giving other/better results:

ubuntu@201201-10370:/usr/share/checkbox/scripts$ ./display_resource
dvi: supported
dp: supported

Could you please mention what are the physical connectors available on this hw ? (vga, dvi, hdmi, dp...)

Thanks

affects: checkbox → linux
summary: - DVI is not detected for testing
+ DVI is not detected by radeon driver
Revision history for this message
TienFu Chen (ctf) wrote :

The VGA port is on-board(Intel), DP and DVI are on the ATI card(Radeon HD 7500 Series).

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.