Acer Aspire EL-431: Touchpad does not work

Bug #1045068 reported by Cristian Aravena Romero
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Medium
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Testing Notebook "Aspire E1-431" and not work Touchpad.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-6-generic 3.5.0-6.6
ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
Uname: Linux 3.5.0-6-generic i686
ApportVersion: 2.4-0ubuntu5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 8675 F.... pulseaudio
CasperVersion: 1.320
Date: Sun Sep 2 19:23:04 2012
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120724.2)
MachineType: Acer Aspire E1-431
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-6-generic N/A
 linux-backports-modules-3.5.0-6-generic N/A
 linux-firmware 1.85
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/02/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.18
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA40_HC
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.18:bd05/02/2012:svnAcer:pnAspireE1-431:pvrV1.18:rvnAcer:rnEA40_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-431
dmi.product.version: V1.18
dmi.sys.vendor: Acer

Revision history for this message
Cristian Aravena Romero (caravena) wrote :
description: updated
description: updated
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc4-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
summary: - Not work touchpad
+ Acer Aspire EL-431: Touchpad does not work
Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in linux (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
penalvch (penalvch) wrote :

Cristian Aravena, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (1.24). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-1.24
Changed in linux (Ubuntu):
status: Triaged → Incomplete
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