8086:1503 Ubuntu 12.04LTS server doesn't detect Intel 82579V on Supermicro X9SCL-F

[NuclearCat]

I have motherboard X9SCL-F with two onboard network cards:
00:19.0 Ethernet controller: Intel Corporation 82579V Gigabit Network Connection (rev 05)
02:00.0 Ethernet controller: Intel Corporation 82574L Gigabit Network Connection

Particular adapter that are not working:

00:19.0 Ethernet controller: Intel Corporation 82579V Gigabit Network Connection (rev 05)
        Subsystem: Intel Corporation Device 0000
        Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Interrupt: pin A routed to IRQ 20
        Region 0: Memory at f7a00000 (32-bit, non-prefetchable) [size=128K]
        Region 1: Memory at f7a23000 (32-bit, non-prefetchable) [size=4K]
        Region 2: I/O ports at f020 [size=32]
        Capabilities: [c8] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
                Address: 00000000fee00378 Data: 0000
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel modules: e1000e

corresponding log entries:
[ 3.189176] e1000e: Intel(R) PRO/1000 Network Driver - 1.5.1-k
[ 3.197950] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 3.206540] md: raid0 personality registered for level 0
[ 3.206693] e1000e 0000:00:19.0: PCI INT A -> GSI 20 (level, low) -> IRQ 20
[ 3.206723] e1000e 0000:00:19.0: setting latency timer to 64
[ 3.207412] e1000e 0000:00:19.0: irq 42 for MSI/MSI-X
[ 3.224410] input: Winbond Electronics Corp Hermon USB hidmouse Device as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/input/input2
[ 3.241969] md: raid1 personality registered for level 1
[ 3.242538] generic-usb 0003:0557:2221.0001: input,hidraw0: USB HID v1.00 Mouse [Winbond Electronics Corp Hermon USB hidmouse Device] on usb-0000:00:1a.0-1.2/input0
[ 3.243563] input: Winbond Electronics Corp Hermon USB hidmouse Device as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.1/input/input3
[ 3.243978] generic-usb 0003:0557:2221.0002: input,hidraw1: USB HID v1.00 Keyboard [Winbond Electronics Corp Hermon USB hidmouse Device] on usb-0000:00:1a.0-1.2/input1
[ 3.243988] usbcore: registered new interface driver usbhid
[ 3.243989] usbhid: USB HID core driver
[ 3.271808] e1000e 0000:00:19.0: PCI INT A disabled
[ 3.271813] e1000e: probe of 0000:00:19.0 failed with error -3
[ 3.271821] e1000e 0000:02:00.0: Disabling ASPM L0s
[ 3.272000] e1000e 0000:02:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 3.272082] e1000e 0000:02:00.0: setting latency timer to 64
[ 3.381646] e1000e 0000:02:00.0: irq 42 for MSI/MSI-X
[ 3.381652] e1000e 0000:02:00.0: irq 43 for MSI/MSI-X
[ 3.381658] e1000e 0000:02:00.0: irq 44 for MSI/MSI-X
[ 3.382503] async_tx: api initialized (async)

root@central:~# ethtool -i eth0
driver: e1000e
version: 1.5.1-k
firmware-version: 2.1-2
bus-info: 0000:02:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
root@central:~# ethtool -i eth1
Cannot get driver information: No such device
---
AlsaDevices:
 total 0
 crw-rw---T 1 root audio 116, 1 Jun 17 13:22 seq
 crw-rw---T 1 root audio 116, 33 Jun 17 13:22 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=6bdcd41e-069d-48e1-831d-5789badf4aab
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 003: ID 0557:2221 ATEN International Co., Ltd
MachineType: Supermicro X9SCL/X9SCM
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic root=UUID=49e8b23b-7eb0-41ac-8343-d6586659c879 ro
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-25-generic N/A
 linux-backports-modules-3.2.0-25-generic N/A
 linux-firmware 1.79
RfKill: Error: [Errno 2] No such file or directory
Tags: precise
Uname: Linux 3.2.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 05/08/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.00
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X9SCL/X9SCM
dmi.board.vendor: Supermicro
dmi.board.version: 0123456789
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.00:bd05/08/2012:svnSupermicro:pnX9SCL/X9SCM:pvr0123456789:rvnSupermicro:rnX9SCL/X9SCM:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
dmi.product.name: X9SCL/X9SCM
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1014490/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1014490

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

apport information

[NuclearCat (denys-visp)]

Tested 3.4.3-030403-generic, i cannot go to 3.5-rc on production server.
Network card still not detected:

[ 2.188781] e1000e: Intel(R) PRO/1000 Network Driver - 1.9.5-k
[ 2.197243] e1000e: Copyright(c) 1999 - 2012 Intel Corporation.
[ 2.206026] e1000e 0000:00:19.0: setting latency timer to 64
[ 2.206454] e1000e 0000:00:19.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 2.206785] e1000e 0000:00:19.0: irq 42 for MSI/MSI-X
[ 2.273612] e1000e: probe of 0000:00:19.0 failed with error -3
[ 2.282228] e1000e 0000:02:00.0: Disabling ASPM L0s
[ 2.291063] e1000e 0000:02:00.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 2.307802] e1000e 0000:02:00.0: irq 42 for MSI/MSI-X
[ 2.307808] e1000e 0000:02:00.0: irq 43 for MSI/MSI-X
[ 2.307812] e1000e 0000:02:00.0: irq 44 for MSI/MSI-X
[ 2.449916] e1000e 0000:02:00.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:25:90:78:77:12
[ 2.461815] e1000e 0000:02:00.0: eth0: Intel(R) PRO/1000 Network Connection
[ 2.468360] e1000e 0000:02:00.0: eth0: MAC: 3, PHY: 8, PBA No: FFFFFF-0FF
[ 11.961578] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None

Will add a tag now.

[NuclearCat (denys-visp)]

Should i remove Incomplete tag?

[penalvch (penalvch)]

NuclearCat, the issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel . If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about the status. Thanks in advance.

[NuclearCat (denys-visp)]

I did already: http://marc.info/?l=linux-netdev&m=134043897727413&w=2

[Baskin Tapkan (baskint)]

I have just contacted SuperMicro tech support. I was asked to flush the EEPROM using their tool. I am attaching the ZIP file here, but just to be safe, please contact their tech support.

According to SuperMicro's story, latest BIOS update somehow disables the second NIC on these servers. The server I updated was SUPERMICRO SYS-1017C-TF 1U

Hope this helps,

Baskin

[Sebastian S (ease-mypain)]

Hello,

I have the same issue and would like to help to solve the issue. How can we proceed?

[penalvch (penalvch)]

Sebastian S, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[penalvch (penalvch)]

NuclearCat, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest server release of Ubuntu? ISO images are available from http://releases.ubuntu.com/raring/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]