ci.linaro.org has very short login session and "remember me" doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linaro CI |
Confirmed
|
Medium
|
Unassigned |
Bug Description
From previously submitted ITS request:
> ##- Please type your reply above this line -##
>
> You are registered as a CC on this support request (
> linaroithelp.
> Reply to this email to add a comment to the request.
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> May 30 15:35
>
> CC'ing Milo so that he & Fathi can advise/discuss on how to proceed with
> this. Since you got logged out that quickly, I think attention needs to
> focus on the ci platform in the first instance.
>
> [image: Mark Brown]
>
> *Mark Brown*
>
> May 30 15:24
>
> Hi,
>
> So, I was logged in this morning and just found I was logged out a moment
> ago. I can well believe this is something either on the Jenkins side or in
> some interaction between Jenkins and Crowd but it needs debugging.
>
> Thanks,
> Mark
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> May 30 08:43
>
> Mark
>
> If you are rarely finding yourself logged out of cards, I suspect the
> problem is with the authentication logic on ci. cards uses Crowd for
> authentication and so will be subject to the same 7.5 hour session timeout.
>
> I think that this will need to be investigated further by the Systems team
> so that they can check how they are evaluating when a session expires. Just
> because we've got Crowd set to 7.5 hours doesn't necessarily mean that the
> authentication code on ci is honouring that.
>
> Regards
>
> Philip
>
> [image: Mark Brown]
>
> *Mark Brown*
>
> May 27 17:43
>
> Hi,
>
> I just logged in using Chromium. Mainly I use that and
> validation.
> - I rarely find myself
> logged out of cards.
>
> Note that even 7.5 hours is rather short, it's going to expire overnight.
>
> Thanks,
> Mark
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> May 27 09:22
>
> Hi Mark
>
> In your original email, you said that the session appears to be well under
> 6 hours. I've confirmed that the session duration is set to 7.5 hours.
>
> Can you please give me more information such as when you believe you are
> starting a session and when you believe the session is ending so that I can
> investigate further? Please also let me know which browser you are using
> and the other Linaro sites you are visiting with that same browser during
> your ci session.
>
> Thanks.
>
> Philip
>
> [image: Mark Brown]
>
> *Mark Brown*
>
> May 24 14:14
>
> Hi,
>
> This still appears to be an issue.
>
> Thanks,
> Mark
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> May 23 15:12
>
> Can this ticket be closed or is the problem ongoing?
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> Apr 25 11:13
>
> The session timeout in Crowd is set to 7.5 hours which is a working day.
> If you are saying that your session on ci isn't lasting that long, it isn't
> Crowd.
>
> Please confirm the timing of when the session is expiring.
>
> Philip
>
> [image: Mark Brown]
>
> *Mark Brown*
>
> Apr 25 11:08
>
> Hi Philip,
>
> Fathi has always said that this is due to the integration with Crowd.
>
> Thanks,
> Mark
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> Apr 25 11:05
>
> OK, in which case this is something that will need to be taken up with the
> Systems team as they manage the code that is the application. You've copied
> Fathi so I'm going to close this ticket as there isn't anything ITS can do
> to help, I'm afraid.
>
> [image: Mark Brown]
>
> *Mark Brown*
>
> Apr 25 10:43
>
> Hi,
>
> ci.linaro.org is a web application. I don't know how I could configure SSH
> for it...
>
> Thanks,
> Mark
>
> [image: Philip Col]
>
> *Philip Colmer* (IT Services)
>
> Apr 25 09:24
>
> Hi Mark
>
> Have you tried enabling keep-alive? To enable the keep alive, edit
> ~/.ssh/config (create the file if it doesn't exist). Insert the following:
>
> Host *
> ServerAliveInterval 300
> ServerAliveCountMax 2
>
> Regards
>
> Philip
>
> [image: Mark Brown]
>
> *Mark Brown*
>
> Apr 24 17:26
>
> Hi,
>
> The login session expiration on ci.linaro.org appears to be absurdly low -
> I'm not sure what the exact number is but it's well under six hours. This
> makes the CI system very annoying to use.
>
> Thanks,
> Mark
Changed in linaro-ci: | |
importance: | Undecided → Medium |
status: | New → Confirmed |
Previously, there was also report that "Remember me" feature during login on ci.linaro.org doesn't work (ticking the box leads to exception). Unfortunately, at this time, I cannot find the original report (was via email).