Taking device screenshot using ddms tool fails
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
IglooCommunity |
New
|
Low
|
Unassigned | ||
Linaro Android |
Won't Fix
|
Medium
|
Unassigned |
Bug Description
Description:
==========
Connect device to host machine. Start ddms tool on host machine.
Select correct connected device on ddms tool and try to take screenshot.
Screenshot never shows device UI screen - it always shows "X" symbol and message - "Screen not available"
Reproducible:
===========
Yes, 5/5
IMPACT:
========
Unable to use Android tool functionality, bad user experience.
Steps:
==========
Precondition: Android sdk platform tools should be pre-installed on host machine for ddms tool to work.
1. Bootup device
2. Connect USB cable(Mini-B cable) between Host machine and Device OTG port(near power supply).
3. On Host machine - type "ddms" command
4. Once ddms tool comes up - select correct device and select option: "Device->Screen capture"
- Message shown is "Screen not available"
5. Serial port logs shows:
[ 319.439453] EXT4-fs (mmcblk0p5): initial error at 946710022: ext4_journal_
[ 319.447448] EXT4-fs (mmcblk0p5): last error at 946710794: ext4_journal_
[ 403.796630] packet_sz=512, mode=1, dma_addr=
[ 403.803344] dma40 dma40.0: src/dst width/maxburst mismatch: -1067801096*
[ 403.811676] dma40 dma40.0: [d40_handle_
Hardware:
==========
Snowball: V5
Other setup:
USB cable (mini B type) connected to Host machine
USB-serial port logging
HDMI-HDMI connection to Acer Monitor.
Software:
==========
https:/
build 1
Logs:
======
Logcat/dmesg attached.
Screenshot for ddms attached.
Changed in linaro-landing-team-ste: | |
assignee: | nobody → Mathieu Poirier (mathieu.poirier) |
importance: | Undecided → Medium |
Changed in igloocommunity: | |
importance: | Undecided → Medium |
Changed in linaro-landing-team-ste: | |
assignee: | Mathieu Poirier (mathieu.poirier) → nobody |
Changed in igloocommunity: | |
importance: | Medium → Low |
no longer affects: | linaro-landing-team-ste |
summary: |
- Snowball: Taking device screenshot using ddms tool fails + Taking device screenshot using ddms tool fails |
Changed in linaro-landing-team-arm: | |
importance: | Undecided → Low |
LP#847652 has a similar message about dma, so possibly has the same root cause.