launchpad unsuitable for reporting bugs

Bug #93344 reported by Ralf Hildebrandt
2
Affects Status Importance Assigned to Milestone
Launchpad itself
New
Undecided
Unassigned
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

a) launchpad requires the user reporting a bug to be online. Other tools like reportbug collect he required information and send them via email
b) launchpad has no provisions for the package maintainers to specify WHICH DATA they need to reproduce the bug. Usually it goes like this with launchpad:

* somebody reports a bug
* maintainer grunts, asks for more information
* this cycle repeats an arbitrary numer of iterations

Other tools, like reortbug allow the maintainer to specify which data they want to autocollect upon bug submission

Tags: lp-bugs
Revision history for this message
Steve Alexander (stevea) wrote :

You can report a bug to Launchpad via email, using your normal MUA.

See https://help.launchpad.net/UsingMaloneEmail

Revision history for this message
Brian Murray (brian-murray) wrote :

I have assigned this bug to Malone which is the bug reporting part of launchpad and closed the bug against Ubuntu.

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

As Steve said, you can report a bug while offline using e-mail. The other request, for package-specific bug-reporting information, is bug 43893.

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