Timeout error Error ID: OOPS-1727D495

Bug #645847 reported by Graham
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
New
Undecided
Unassigned

Bug Description

1. Browse to Bug 1 (Microsoft share) in google chrome
2. Log in
3. Add comment by clicking "add new comment" near bottom
4. Observe error:
Timeout error
Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

Trying again in a couple of minutes might work.

(Error ID: OOPS-1727E497)

--
Google Chrome version 6.0.472.55
graham@graham-netbook:~$ uname -a
Linux graham-netbook 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 22:02:19 UTC 2010 i686 GNU/Linux
graham@graham-netbook:~$ head /proc/meminfo
MemTotal: 1986588 kB
MemFree: 117848 kB
Buffers: 67132 kB
Cached: 960132 kB
SwapCached: 55264 kB
Active: 962056 kB
Inactive: 815928 kB
Active(anon): 585920 kB
Inactive(anon): 255924 kB
Active(file): 376136 kB

graham@graham-netbook:~$ head /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 15
model name : Intel(R) Core(TM)2 CPU U7600 @ 1.20GHz
stepping : 2
cpu MHz : 800.000
cache size : 2048 KB
 (dual core)

graham@graham-netbook:~$ free
             total used free shared buffers cached
Mem: 1986588 1880024 106564 0 67164 969132
-/+ buffers/cache: 843728 1142860
Swap: 2097136 239408 1857728

Revision history for this message
Graham (ubuntu-grahams) wrote :

graham@graham-netbook:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.1 LTS
Release: 10.04
Codename: lucid

Revision history for this message
Graham (ubuntu-grahams) wrote :

Also in firefox (version 3.6.8)

Revision history for this message
Graham (ubuntu-grahams) wrote :

(Error ID: OOPS-1727L525) in firefox

Revision history for this message
Graham (ubuntu-grahams) wrote :

Reload in firefox gave (Error ID: OOPS-1727B557)

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Graham (ubuntu-grahams) wrote :

This is making is impossible for me to add a comment

Revision history for this message
Robert Collins (lifeless) wrote :

Your comments are being added; the timeout is occuring reading the page back afterwards. That bug has a large number of comments and often will timeout - we're working on a fix. I'm marking this as a duplicate of the closest bug.

Revision history for this message
Graham (ubuntu-grahams) wrote :

No, my comments are not being added as I have not entered anything.

The timeout occurs before I can see a box to enter comments.

Revision history for this message
Graham (ubuntu-grahams) wrote :

Perhaps it would be better not to render all the comments when someone wishes to enter a new one?

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