| 2010-09-10 11:43:32 |
Paul Sladen |
bug |
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added bug |
| 2010-09-10 11:43:32 |
Paul Sladen |
attachment added |
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bug-629727-displayname-launchpad.View.gif https://bugs.launchpad.net/bugs/634847/+attachment/1565543/+files/bug-629727-displayname-launchpad.View.gif |
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| 2010-09-10 11:45:04 |
Paul Sladen |
bug |
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added subscriber Shiraaz Gabru |
| 2010-09-10 11:45:18 |
Paul Sladen |
bug |
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added subscriber Malcolm Wooden |
| 2010-09-10 11:46:28 |
Paul Sladen |
attachment added |
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bug-619951-displayname-launchpad.View.png https://bugs.launchpad.net/malone/+bug/634847/+attachment/1565576/+files/bug-619951-displayname-launchpad.View.png |
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| 2010-09-10 11:52:17 |
Paul Sladen |
description |
I've now received two separate reports of this (persistent) error from two separate employees of one of Canonical's contractors trying to use the Launchpad bug tracker to work on the 'ubuntu-font-family' project. It could be an interaction with IE on MS Windows combined with an occasional Javascript codepath. It appears to manifest only on certain some bug reports, eg:
https://bugs.launchpad.net/ubuntu-font-family/+bug/629727
https://bugs.launchpad.net/ubuntu-font-family/+bug/619951
and where the submission error dialogue appears, it occurs persistently.
Ideally Launchpad would quietly degrade to non-AJAX mode if an error has prevented submission and therefore the prospect of data-loss has occurred, rather than displaying an error message. |
I've now received two separate reports of this (persistent) error from two separate employees of one of Canonical's contractors trying to use the Launchpad bug tracker to work on the 'ubuntu-font-family' project. It could be an interaction with IE on MS Windows combined with an occasional Javascript codepath. It appears to manifest only on certain some bug reports, eg:
https://bugs.launchpad.net/ubuntu-font-family/+bug/629727
https://bugs.launchpad.net/ubuntu-font-family/+bug/619951
and where the submission error dialogue appears, it occurs persistently—for those users. The dialogue is presented on adjustment of Milestones and the like, causing those updates to fail in addition to comment submissions. When I tried to replicate the error (in both cases), the submission "worked for me", as can be seen by comments or adjustments made to each bug report on those occasions.
Ideally Launchpad should quietly degrade to non-AJAX mode if an error has prevented submission and therefore the prospect of data-loss has occurred. It would be preferable to displaying an error message that is unfamiliar to the user or does not give them guidance on what action to take.
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| 2010-09-10 13:20:12 |
Deryck Hodge |
malone: status |
New |
Triaged |
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| 2010-09-10 13:20:16 |
Deryck Hodge |
malone: importance |
Undecided |
High |
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| 2010-09-10 13:20:33 |
Deryck Hodge |
tags |
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easy javascript ui |
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| 2010-09-14 16:35:35 |
Paul Sladen |
bug |
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added subscriber David Marshall |
| 2010-09-14 17:41:55 |
Deryck Hodge |
malone: assignee |
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Deryck Hodge (deryck) |
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| 2010-09-14 17:42:03 |
Deryck Hodge |
malone: status |
Triaged |
In Progress |
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| 2010-09-14 19:00:52 |
Paul Sladen |
summary |
The following errors were encountered: (,'displayname','launchpad.View') |
Altering bug report with private team subscribed gives: The following errors were encountered: (,'displayname','launchpad.View') |
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| 2010-09-14 19:01:14 |
Paul Sladen |
summary |
Altering bug report with private team subscribed gives: The following errors were encountered: (,'displayname','launchpad.View') |
Altering bug report with subscribed private team : The following errors were encountered: (,'displayname','launchpad.View') |
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| 2010-09-15 00:16:48 |
Paul Sladen |
bug |
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added subscriber Tombigel |
| 2010-09-18 16:14:51 |
Deryck Hodge |
branch linked |
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lp:~deryck/launchpad/displayname-private-team-oops-634847 |
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| 2010-09-24 07:34:20 |
Launchpad QA Bot |
malone: milestone |
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10.10 |
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| 2010-09-24 07:34:22 |
Launchpad QA Bot |
tags |
easy javascript ui |
easy javascript qa-needstesting ui |
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| 2010-09-24 07:34:23 |
Launchpad QA Bot |
malone: status |
In Progress |
Fix Committed |
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| 2010-09-27 18:06:35 |
Deryck Hodge |
tags |
easy javascript qa-needstesting ui |
javascript qa-ok ui |
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| 2010-10-14 02:03:15 |
Curtis Hovey |
malone: status |
Fix Committed |
Fix Released |
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