Launchpad itself

Users should be able to choose who actually answered their support requests

Bug #61737 reported by Luca Falavigna
4
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
High
Francis J. Lacoste

Bug Description

It seems the first user who posted a comment is the one who answered a support request when its reporter decides to close it.
Reporters should be given the option to choose who actually answered a ticket.

Tags: lp-answers
Revision history for this message
Francis J. Lacoste (flacoste) wrote :

This is a feature currently in development it should be available in a few weeks.

Changed in launchpad:
assignee: nobody → flacoste
importance: Untriaged → High
status: Unconfirmed → In Progress
Revision history for this message
Francis J. Lacoste (flacoste) wrote :

Fixed in RF 4199.

Changed in launchpad-support-tracker:
status: In Progress → Fix Committed
Revision history for this message
Francis J. Lacoste (flacoste) wrote :

This feature is now available for testing on https://staging.launchpad.net/

Staging is a test server that works on a copy of the production data. The data is reset everyday. So don't enter any important data there. (It also doesn't send out any emails.)

Revision history for this message
Luca Falavigna (dktrkranz) wrote :

Feature ported to production system.
Closing this bug. Thank you.

Changed in launchpad-support-tracker:
status: Fix Committed → Fix Released
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