Remote watch wrongly says upstream bug # "appears not to exist"

Bug #460138 reported by Sumana Harihareswara
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
High
Unassigned

Bug Description

https://bugs.launchpad.net/empathy/+bug/340936/+editstatus

has been told it has a remote watch on a GNOME bug. The Update Status page tells me:

GNOME Bug Tracker bug #505000 appears not to exist. Check that the bug number is correct.

But the URL that Launchpad has for the remote watch:

https://bugzilla.gnome.org/show_bug.cgi?id=505000

does indeed exist, with an XML feed at

https://bugzilla.gnome.org/show_bug.cgi?ctype=xml&id=505000

tags: added: bugwatch
removed: gnome remotewatch upstream
affects: launchpad → malone
Deryck Hodge (deryck)
Changed in malone:
status: New → Triaged
importance: Undecided → High
Revision history for this message
Graham Binns (gmb) wrote :

This is actually, in a weird way, a duplicate of our old friend bug 383467.

The way this has happened is as follows:

 1. We've tried to solve bug 383467 by creating a method of forcing updates.
 2. When we've run checkwatches with the --reset switch, we've run into problems connecting to the remote Bugzilla
 3. Therefore all the watches that didn't get updated at the time (for there were other bugs that caused problems, too) were left with a "no such remote bug" error recorded against them.
 4. But because of bug 383467, the watches have yet to be updated again, some three or four weeks after the last time we tried to update them en masse.

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