Some users cannot request password reminder and also cannot re-register account
Bug #450331 reported by
Matthew Revell
This bug report is a duplicate of:
Bug #415977: Password recovery on account creation is confusing for non-Launchpad users.
Edit
Remove
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
New
|
Undecided
|
Unassigned | ||
Bug Description
Several people have contacted <email address hidden> with a complaint similar to the following:
"I have forgotten my password. But when I go on the link it says my email
address is not found. If I try and make a new account it says my email
address is already registered."
Revision history for this message
| Matthew Revell (matthew.revell) wrote | #1 |
To post a comment you must log in.
Curtis says:
"... the user is in the SSO server (has an account) and login.launchpad.net can reset their password. They are not logged in to launchpad though because they do not have a profile. When the user tries to login at launchpat.
to be clear, there are two logins, two reset passwords, and two sites, but both are rooted on launchpad.net :("