Ajax subscribe someone else takes more clicks than non-ajax (user experience regression)

Bug #437006 reported by Scott Kitterman
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
Low
Unassigned

Bug Description

If I am subscribing someone else to a bug, on the non-ajax form, if I type in the LP user name correctly and hit enter, it subscribes them. On the ajax form, it shows the possible matches (sometimes more than one even if I typed an exact match) and I have to click on in.

This may not sound like much, but the annoyance adds up when I am working through several dozen backports requests and I get extra work for each time I have to subscribe ubuntu-archive to a bug.

Tags: lp-bugs
Revision history for this message
Deryck Hodge (deryck) wrote :

I agree it would be nice to submit the subscribe request on exact matches for lp user name. But there's just too much UI work pending for anyone from the bugs team to get to this within the next couple months.

It's a relatively simple thing to do if someone is looking for a bug to work on to get started with Launchpad development. Launchpad is open source; see https://dev.launchpad.net/Getting for how to get code and get started.

Changed in malone:
importance: Undecided → Low
status: New → Triaged
Revision history for this message
Scott Kitterman (kitterman) wrote : Re: [Bug 437006] Re: Ajax subscribe someone else takes more clicks than non-ajax (user experience regression)

So regressions are low priority for Launchpad?

Revision history for this message
Karl Fogel (kfogel) wrote : Re: [Bug 437006] Re: Ajax subscribe someone else takes more clicks than non-ajax (user experience regression)

Scott Kitterman <email address hidden> writes:
> So regressions are low priority for Launchpad?

Not at all. It's just that a regression is a bug like any other, and
each bug is prioritized in comparison with all other bugs, whether it's
a regression or not.

We all agree it's a bug. Deryck gave a realistic assessment of the
chances that the full-time bugs team could get to this soon, and then
pointed out how someone else (could be you!) might take this and run
with it. I'm pretty sure that any Launchpad engineer, whether employed
by Canonical or not, would be happy to help someone who started on this
bug.

Revision history for this message
Scott Kitterman (kitterman) wrote : Re: [Bug 437006] Re: Ajax subscribe someone else takes more clicks than non-ajax (user experience regression)

Gee, sorry we broke it, go fix it yourself isn't such a great response. In
Ubuntu we do prioritize regressions over other bugs. I see Launchpad is
different.

Revision history for this message
Graham Binns (gmb) wrote : Re: [Bug 437006] Re: Ajax subscribe someone else takes more clicks than non-ajax (user experience regression)

Scott,

I have the utmost respect for the work that you do in Ubuntu. However,
I'm tired of reading your snide and unhelpful comments in Launchpad
bugs.

The fact is that we have a limited number of resources within the team
and a large number of bugs to fix. We will get to this, but there are
other bugs that come first, and - surprise surprise - they're actually
more urgent. Unless you are some kind of superman in the bug fixing
department I'm sure you can understand.

As for your "Gee, sorry we broke it" comment... Well, I'm
flabbergasted. Karl made a genuine offer to help anyone who wanted to
take care of the bug before we, the paid members of the Launchpad
development team, got to it. It's not the ideal solution - in an ideal
world we'd all have time in a bucket and would be able to take care of
the bugs as soon as they were filed - but it's an option to bypass the
queue that the paid devs have to get through before getting to this
one.

Your attitude is unhelpful in the least, shameful at best. Please, if
you're going to contribute anything to bugs in future make sure it's
something productive and not the snippy, petty little sideswipes I see
you making here. Not only is it not the appropriate forum, but you're
making yourself look like a fool.

Revision history for this message
Scott Kitterman (kitterman) wrote : Re: [Bug 437006] Re: Ajax subscribe someone else takes more clicks than non-ajax (user experience regression)

Certainly an understandable reaction. Sorry.

I'm equally sick of wasting time relearning increasingly obtuse user
interfaces every release. It's a major productivity drag.

I should probably just quit filing bugs on LP again.

Revision history for this message
Karl Fogel (kfogel) wrote :

Filing the bugs is very useful; I hope you will continue to do so. Meta-comments about whether the Launchpad team's priorities are right aren't helpful; they distract from the bug report, and also they don't do any good -- such conversations only work when all parties are in possession of all information. But in a conversation about the Launchpad team's priorities, you are not in possession of all the information: you know about the parts of Launchpad you interact with, but you don't necessarily have the whole picture.

I certainly hope you will continue to find it worthwhile to file bug reports, though, even understanding that not all of them will get fixed in a timely manner. (Does that set expectations better?)

Best,
-Karl

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