Comment 40 for bug 434733

Revision history for this message
William Grant (wgrant) wrote : Re: [Bug 434733] Re: marking public bug as duplicate of private bug leads to confusing UI

On 14/09/13 16:59, Simon K wrote:
> Whow, a Bug-Report from 2009 which still isn't resolved even though
> it's importance is at "High" and was at "Critical" inbetween.
>
> Is there any way of forcing apport to submit a bug-report? See
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1225207 for
> details, short story: Apport dosn't even let me upload my bug-report.
> I couldn't find a "force this thing to upload"-button and so my only
> option would be to write to launchpad-support and asking them to
> "unprivate" the bug I have a duplicate of.
>
> How should a user handle this? Is contacting launchpad-support the
> way to go? Shall I create an bug via the Website and try to post all
> apport-/generated files myself? And if my bug-report is marked as a
> duplicate (by a bot): Should I click the "is not a duplicate" button
> so my report gets human-reviewed?

https://bugs.launchpad.net/ubuntu/+source/apport/+bug/764414 is the real
bug that yours is a duplicate of. Ubuntu's apport tool shouldn't be
forwarding users to bugs that it knows are private.

Launchpad support can't do anything here; it's a matter for those who
manage Ubuntu's bugs. It's not clear that this is a bug in Launchpad at
all, since we can't make a private bug public just because someone
marked a public bug as a duplicate.