email reports part success as total failure allows dup bugs

Bug #390064 reported by Dan MacNeil
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
Low
Unassigned
MVHub
Invalid
Undecided
Unassigned

Bug Description

An email message to <email address hidden> can (1) create a bug and (2) attempt a command on the bug.

 It is possible for the create to succeed but the command to fail. The resulting error message will give you the impression that the whole email failed. You can then create a duplicate bug with a new email message.

If you get a failure email message and you wish to avoid duplicate bugs, you would be prudent to check the web interface for new bugs before resending your bug with your attempted corrections to your commands.

Tags: email lp-bugs
Revision history for this message
Diogo Matsubara (matsubara) wrote :

Provide the original email you sent so I can try to reproduce.
Thanks

affects: launchpad → malone
Changed in malone:
status: New → Incomplete
tags: added: email
Revision history for this message
Dan MacNeil (omacneil) wrote : Re: [Bug 390064] Re: email reports part success as total failure allows dup bugs
Download full text (5.3 KiB)

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Via, email I opened this bug:

 https://bugs.launchpad.net/mvhub/+bug/400806

In my email I had:

   affects mvhub
   priority low
   milestone 2009-08
   done

[text deleted]

Based below is complete source of my email & the reply from Malone

###############
My email below
###############
Message-ID: <email address hidden>
Date: Fri, 17 Jul 2009 14:18:35 -0400
From: Dan MacNeil <email address hidden>
User-Agent: Thunderbird 2.0.0.22 (X11/20090608)
MIME-Version: 1.0
To: <email address hidden>
Subject: reproduce partial success masked as failure email bug
X-Enigmail-Version: 0.95.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

- -----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

   affects mvhub
   priority low
   milestone 2009-08
   done

"priority" is an invalid command so it's use will be reported to me via
email, I will get the impression that the bug was not opened.

However the bug will have actually been opened and I will then create a
duplicate.

- -----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFKYMB7LzI3mETyffwRAnZrAKCEqU6hdahnLR2LG+QauRUSbTWcPQCcDlhU
jcQlgSI6Kj/8p2+/quRHPDY=
=HADA
- -----END PGP SIGNATURE-----

###############
error email back from Malone below
###############
- From - Fri Jul 17 14:21:32 2009
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Return-Path: <email address hidden>
X-Original-To: <email address hidden>
Delivered-To: <email address hidden>
Received: from csl-smtp-01.thecsl.org (localhost.localdomain [127.0.0.1])
 by csl-smtp-01.thecsl.org (Postfix) with ESMTP id B6E651EB55D
 for <email address hidden>; Fri, 17 Jul 2009 14:21:18 -0400 (EDT)
X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on
csl-mail-01.inside
X-Spam-Level:
X-Spam-Status: No, score=-3.5 required=7.0 tests=AWL,BAYES_00,
 RCVD_IN_DNSWL_LOW,TW_MV,TW_VH autolearn=no version=3.2.3
Received: from adelie.canonical.com (adelie.canonical.com [91.189.90.139])
 by csl-smtp-01.thecsl.org (Postfix) with ESMTP
 for <email address hidden>; Fri, 17 Jul 2009 14:21:08 -0400 (EDT)
Received: from loganberry.canonical.com ([91.189.90.37])
 by adelie.canonical.com with esmtp (Exim 4.69 #1 (Debian))
 id 1MRs3Q-0008Qb-CR
 for <email address hidden>; Fri, 17 Jul 2009 19:21:08 +0100
Received: from loganberry.canonical.com (localhost [127.0.0.1])
 by loganberry.canonical.com (Postfix) with ESMTP id 55FB72E8086
 for <email address hidden>; Fri, 17 Jul 2009 19:21:08 +0100 (BST)
Content-Type: multipart/mixed;
boundary="===============0930580103325868907=="
MIME-Version: 1.0
To: <email address hidden>
From: <email address hidden>
Subject: Submit Request Failure
Message-Id: <email address hidden>
Date: Fri, 17 Jul 2009 18:21:08 -0000
Reply-To: <email address hidden>
Sender: <email address hidden>
Errors-To: <email address hidden>
Precedence: bulk
X-Generated-By: Launchpad (canonical.com); Revision="None";
 Instance="initZopeless config overlay"
X-Launchpad-Hash: 018a8269a7b7340cf5c35e1b3e4afdb739a0f8d6
X-AV-Checked: ClamAV using ClamSMTP

- --===============0930580103325868907==
Content-Type: text/...

Read more...

Dan MacNeil (omacneil)
Changed in malone:
status: Incomplete → Invalid
Changed in mvhub:
status: New → Invalid
Changed in malone:
status: Invalid → Confirmed
Curtis Hovey (sinzui)
Changed in launchpad:
status: Confirmed → Triaged
importance: Undecided → Low
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