Manage expectations about newly-reported bugs

Bug #37926 reported by Matthew Paul Thomas
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
Low
Unassigned

Bug Description

"Thanks for your report. Bug reports for Fooix dodgypackage are usually responded to in 5 to 18 days. _You_can_help._"

A manual version of this was implemented in bug 588276. This bug report is about it being automatic, something that doesn't require an extra database field.

Tags: lp-bugs
Revision history for this message
Brad Bollenbach (bradb) wrote :

+1

Changed in malone:
status: Unconfirmed → Confirmed
Changed in malone:
assignee: nobody → mpt
Revision history for this message
Diogo Matsubara (matsubara) wrote :

One of these days I reported a bug on orkut.com and they don't have a public bug tracker.

What I found interesting about it was that after reporting the bug I got an email with something like:

"Thanks for you report.

Things that we are currently working on:
1. We're fixing this error.
2. handle this other stuff.
3. ...
4. ...
5. ... "

Basically a list of known problems and that they've been working on.
What do you guys think about it?

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

That would be nifty -- some kind of indication that the developers are hard at work fixing other bugs.

Changed in malone:
assignee: mpt → nobody
Brad Bollenbach (bradb)
Changed in malone:
importance: Medium → Low
description: updated
description: updated
description: updated
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