Merge text is confusing

Bug #28477 reported by Scott James Remnant (Canonical)
8
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
Medium
Christian Reis

Bug Description

The text detailing how to merge two accounts together is totally confusing, leaving you with no idea which account to be logged in as, which will get the e-mail and what you need to put in the box.

Revision history for this message
Sivan Greenberg (sivan) wrote :

I suggest this wording:

"To merge two Launchpad accounts, you must be logged in on Launchpad, and have access to the e-mail address registered under the duplicated account. Once you’ve finished, the e-mail address of the duplicated account will be assigned to you, along with everything else owned by the duplicated account."

Revision history for this message
Sivan Greenberg (sivan) wrote :

After reading https://wiki.launchpad.canonical.com/PeopleMerge, this seems a more appropriate text:

"To merge two Launchpad accounts, you must be logged in on Launchpad, and have access to the e-mail address registered under the duplicated account. Once you’ve proven that you own the duplicated account's e-mail address, it will be assigned to you, along with everything else owned by the duplicated account."

Revision history for this message
Sivan Greenberg (sivan) wrote :

Matthew, would you comment on my last suggestion?

Revision history for this message
Sivan Greenberg (sivan) wrote :

If we want to be as specific as we can (recalling Scott's remark on IRC):

"To merge two Launchpad accounts, you must be logged in on Launchpad under the account you want to keep, and have access to the e-mail address registered under the duplicated account. Once you’ve proven that you own the duplicated account's e-mail address, it will be assigned to you, along with everything else owned by the duplicated account."

Dafydd Harries (daf)
Changed in temptecr:
assignee: nobody → mpt
Changed in launchpad:
status: Unconfirmed → Confirmed
Revision history for this message
Christian Reis (kiko) wrote :

Wording has been tentatively improved on the relevant pages, with a slight variation. Please reopen if you feel this is still a problem. Now let me land this thing in PQM!

Changed in launchpad:
assignee: mpt → kiko
status: Confirmed → In Progress
Christian Reis (kiko)
Changed in launchpad:
status: In Progress → Fix Committed
Dafydd Harries (daf)
Changed in launchpad:
status: Fix Committed → Fix Released
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

(This problem is further addressed in bug 74578.)

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