Malone should include "documentation" on bug reporting

[Øivind Hoel]

We se it all the time: Users scream about a crash here and a black screen there, with no proper debugging info. This is not because the people are too lazy to include this data, but because they don't know what to include and/or how to do it.

Take a look at opensuses submit a bug page: http://www.opensuse.org/Submit_a_bug - it details general info that's useful to include in different types of bug reports in a very accessible place: if you press the "report a bug" page on opensuse.org, you're brought to this page before you actually run into their bugzilla.

Perhaps Malone should be even more advanced in the sense that it provides more context-sensitive reporting information; ie if a user selects a gnome package, we provide the gnome and x-specific info to the user... In any case, a page like this (in a very obvious location) would seriously improve malone imho.

[Sitsofe Wheeler (sitsofe)]

Although from the side of people trying to resolve bug there's some pertinent information in https://wiki.ubuntu.com/Bugs/HowToApproachBugs which is part of https://wiki.ubuntu.com/HelpingWithBugs

[Henrik Nilsen Omma (henrik)]

FYI, I've started work on some very basic help pages on how to upload attachments. I'll extend this to other packages soon.

(yes, I think bug-reporting documentation should be package-specific)

https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs