Unable to upload crash log in bug report

Bug #1974066 reported by Ralf Sternberg
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
Undecided
Unassigned

Bug Description

I'm trying to upload a crash log as attachment to this bug: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802

That failed and I'm redirected to an error page with this error ID: OOPS-19eebb09dd3542dc2082b9eebbe11485

The attachment is 76M in size.

Revision history for this message
Jürgen Gmach (jugmac00) wrote :

This is almost a duplicate of https://bugs.launchpad.net/launchpad/+bug/1973814

Basically we have a quite strict timeout for uploads on purpose, for a couple of reasons.

Could you please zip, xz or tar.gz the logfile?

Thank you for your understanding!

Changed in launchpad:
status: New → Won't Fix
Revision history for this message
Jürgen Gmach (jugmac00) wrote (last edit ):

Oh, I just read that you already tried to upload a gzipped version...

I need to discuss this and I will get back to you.

Changed in launchpad:
status: Won't Fix → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I don't think this bug is valid. We try to remind people not to attach crash files to bugs:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

Instead please make the crash file a parameter to your 'ubuntu-bug' or 'apport-cli' command and that will upload it properly.

Revision history for this message
Jürgen Gmach (jugmac00) wrote :

Daniel, thanks for clarifying!

Changed in launchpad:
status: New → Invalid
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