| 2008-01-08 14:20:32 |
Matthew Paul Thomas |
description |
Hello,
I suggest that you improve the bug reporting form of Launchpad.
Especially when reporting for Ubuntu it would be nice to get some information from the user and fill the rest automatically.
Ideas:
* Give a selection box to tic what Ubuntu version (Kubuntu 7.04, Ubuntu 7,10, etc.) the bug is reported for
* then, fetch the according version of the package for which the bug is beeing reported and ask the user to confirm whether the standard version from the repository (which was fetched before) is installed end used or if the user is reporting for a self comipiled version of the program
* as some more questions depending on the program or keywords in the bug message:
- e.g: user reports
> usb camera not working => then automatically ask in asecond question for lsusb
> network not working => ask in the confirmation to submit neccessary files like /etc/network/interfaces
I think that this would significantly increase the bugs triaged because you get more valuable information in a shorter time. A simple user cannot know what information will be needed by the developer to triage a bug! And when a developer asks for more information like version, logs, configuration the user gets annoyed or is simply out of reach.
Please ask if you don't understand my ideas but think about is!
Thanks! |
Currently when you report a bug about a distribution, Launchpad asks you to specify which package the bug occurs in.
It may be possible to guess the package, based on the bug description you've entered. This would require moving the package field after the description field.
[This report previously also mentioned a field for the software version, which is bug 424; and package-specific bug-reporting guidelines, which is bug 43893.] |
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