bugs linux 64bits and intel hd graphics card 4600

[Mehdinefrance]

Hello,

I just bought Euler 4785T and a 27" Iiyama ProLite X2783HSU-B1 screen.

When trying to install Ubuntu/Xubuntu 16.04 or 16.10 (32 or 64bits) I have some display problems (brightness button is blocked, right-click in Firefox bugs...)

Same problem with Linux Mint 17 and 18 (64bits), but so far, it seems to work with Linux Mint XFCE 32 bits.

I wrote a post in Ubuntu forum (in French) here : http://forum.ubuntu-fr.org/viewtopic.php?pid=21657030#p21657030.

I have been told to report the bug on Launchpad. It may be helpful.

Don't hesitate to ask me for details.

Best regards.

Intel HD Graphics 4600
Intel H87
Intel Core i7 4785T
Hardware : SSD 500Go
Memory : 16 Go
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CasperVersion: 1.379
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
IwConfig:
 lo no wireless extensions.

 enp3s0 no wireless extensions.

 eno1 no wireless extensions.
LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: ASUS All Series
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-22-generic N/A
 linux-backports-modules-4.8.0-22-generic N/A
 linux-firmware 1.161
RfKill:

Tags: yakkety
Uname: Linux 4.8.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/15/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Q87T
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd08/15/2016:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnQ87T:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1655085

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Mehdinefrance (mehdinaili)]

apport information

[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

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[Mehdinefrance (mehdinaili)]

OK, I just run the command from a Ubuntu 16.04 live session on my computer.

[Mehdinefrance (mehdinaili)]

Sorry the .iso image of my live-usb key boots actually a Ubuntu 16.10 system.
The bugs are still present in this live session.
Should I let my computer open for further investigation or may I restart it with my Linux Mint system ?

[Joseph Salisbury (jsalisbury)]

Can you see if this issue also happens with the latest daily image? It can be downloaded from:
Desktop:
http://cdimage.ubuntu.com/daily-live/current/
Server:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/

[Mehdinefrance (mehdinaili)]

Unfortunately yes.

By the way, I have not mentionned here that the system keeps considering my mini-PC as a screen. So I have to disable the display on it in order to have access to all application windows.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Mehdinefrance (mehdinaili)]

After having found a linux distribution (Linux Mint 17.3 xfce) working on my computer, I unfortunately update my system last month and my system is now bugging again.
I would like so much install a classic ubuntu on my one-year computer.
If you have any hint, please let me know.

[Kai-Heng Feng (kaihengfeng)]

Try mainline kernel [1].

[1] kernel.ubuntu.com/~kernel-ppa/mainline/v4.15.1/

[Mehdinefrance (mehdinaili)]

Thanks for your message Kai-Heng Feng.

I am puzzled when I click on the link you sent me, even after having checked the help section (https://wiki.ubuntu.com/Kernel/MainlineBuilds).

Is there any possibility for me to make a live-usb key with a mainline kernel so that I can test it on my computer ? If so, is there any iso image I could download ?

[Kai-Heng Feng (kaihengfeng)]

> On Feb 8, 2018, at 5:16 AM, Mehdinefrance <email address hidden> wrote:
>
> Thanks for your message Kai-Heng Feng.
>
> I am puzzled when I click on the link you sent me, even after having
> checked the help section
> (https://wiki.ubuntu.com/Kernel/MainlineBuilds).
>
> Is there any possibility for me to make a live-usb key with a mainline
> kernel so that I can test it on my computer ? If so, is there any iso
> image I could download ?

No. not really. I guess install these packages directly on your machine is a better way to do it.

>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1655085
>
> Title:
> bugs linux 64bits and intel hd graphics card 4600
>
> Status in linux package in Ubuntu:
> Expired
>
> Bug description:
> Hello,
>
> I just bought Euler 4785T and a 27" Iiyama ProLite X2783HSU-B1 screen.
>
> When trying to install Ubuntu/Xubuntu 16.04 or 16.10 (32 or 64bits) I
> have some display problems (brightness button is blocked, right-click
> in Firefox bugs...)
>
> Same problem with Linux Mint 17 and 18 (64bits), but so far, it seems
> to work with Linux Mint XFCE 32 bits.
>
> I wrote a post in Ubuntu forum (in French) here : http://forum.ubuntu-
> fr.org/viewtopic.php?pid=21657030#p21657030.
>
> I have been told to report the bug on Launchpad. It may be helpful.
>
> Don't hesitate to ask me for details.
>
> Best regards.
>
>
> Intel HD Graphics 4600
> Intel H87
> Intel Core i7 4785T
> Hardware : SSD 500Go
> Memory : 16 Go
> ---
> ApportVersion: 2.20.3-0ubuntu8
> Architecture: amd64
> CasperVersion: 1.379
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 16.10
> IwConfig:
> lo no wireless extensions.
>
> enp3s0 no wireless extensions.
>
> eno1 no wireless extensions.
> LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
> MachineType: ASUS All Series
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
> ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
> RelatedPackageVersions:
> linux-restricted-modules-4.8.0-22-generic N/A
> linux-backports-modules-4.8.0-22-generic N/A
> linux-firmware 1.161
> RfKill:
>
> Tags: yakkety
> Uname: Linux 4.8.0-22-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 08/15/2016
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1001
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: Q87T
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev X.0x
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd08/15/2016:svnASUS:p...

[Mehdinefrance (mehdinaili)]

OK. Thanks.
I downloaded "Build for amd64" packages and I am going to install them.
I will write another post to share the results.

[Mehdinefrance (mehdinaili)]

Unfortunately, the bug is still here. Even after I install "linux-headers-4.15.1-041501_4.15.1-041501.201802031831_all.deb" package.

[Mehdinefrance (mehdinaili)]

Hi,

A Linux-user finally found a solution to my problem. It was due to my ASUS motherboard.

By editing the following file : /usr/share/X11/xorg.conf.d/10-quirks.conf

Adding the following code :

Section "InputClass"
  Identifier "Spooky Ghosts"
  MatchProduct "Video Bus"
  Option "Ignore" "on"
  EndSection

... the problem disappears after a reboot.

It may be necessary to repeat the handling after some hard updates or OS-reinstallation.

Thanks to all !