Broken hardware buttons on Dell XPS 12-9Q33
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
System Ubuntu 16.04
Kernel 4.4.0-36 and newer break the hardware volume control buttons on Dell XPS 12-9Q33.
On key press kernel reports:
intel-vbtn INT33D6:00: unknown event index 0xc6
intel-vbtn INT33D6:00: unknown event index 0xc7
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-03-15 (200 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
MachineType: Dell Inc. XPS 12-9Q33
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.3
Tags: xenial
Uname: Linux 4.4.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin mythtv plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 03/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: XPS 12-9Q33
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 12-9Q33
dmi.product.
dmi.sys.vendor: Dell Inc.
affects: | launchpad → linux (Ubuntu) |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1629415
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.