remote bugzilla status update fails on bug

Bug #1021390 reported by Laura Czajkowski on 2012-07-05
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Critical
Steve Kowalik

Bug Description

I don't really understand what's going wrong here, but the help text told me to contact you here.

The bug has been updated upstream but those changes are not reflected in launchpad. I'm in good contact with the bugzilla operators on bugzilla.libav.org. Please let me know if there is anything that I can do to help fixing this problem.

bug in question https://bugs.launchpad.net/libav/+bug/1004174

Related branches

tags: added: bugwatch
Changed in launchpad:
status: New → Triaged
importance: Undecided → Critical
Steve Kowalik (stevenk) wrote :

Having debugged this, I can see what's going on. Setting up the test case locally what LP is getting back is an HTML error page that contains "Bugzilla has suffered an internal error. Please save this page and send it to Reinhard Tartler with details of what you were doing at the time this message appeared. Cannot seem to handle bug_id and include together."

The data we POST to the URL has bug_id_type = include. If I drop that or change it to bugidtype, it works fine. I'm quite reticent to change the data dict unilaterally, just due to the wide range of bugzilla's we do update. Reinhard, what do you think?

I'm CC'ing <email address hidden>. Context, launchpad seems to have trouble
interacting with our bugzilla version. Full context at
http://launchpad.net/bugs/1021390

On Fr, Nov 16, 2012 at 03:56:53 (CET), Steve Kowalik wrote:

> Having debugged this, I can see what's going on. Setting up the test
> case locally what LP is getting back is an HTML error page that contains
> "Bugzilla has suffered an internal error. Please save this page and send
> it to Reinhard Tartler with details of what you were doing at the time
> this message appeared. Cannot seem to handle bug_id and include
> together."
>
> The data we POST to the URL has bug_id_type = include. If I drop that or
> change it to bugidtype, it works fine. I'm quite reticent to change the
> data dict unilaterally, just due to the wide range of bugzilla's we do
> update. Reinhard, what do you think?

We are using the bugzilla package taken from debian/stable, so I guess
that is not untypical and we are surely not the only project that is
affected by this bug?

Quick research shows that bugzilla 4 has this commit:
http://bzr.mozilla.org/bugzilla/4.0/revision/6940/Bugzilla/CGI.pm
I guess that using bugidtype should be just fine, but to be safe, you
can also add a version switch.

Cheers.

--
Gruesse/greetings,
Reinhard Tartler, KeyID 945348A4

Launchpad QA Bot (lpqabot) wrote :
Changed in launchpad:
assignee: nobody → Steve Kowalik (stevenk)
tags: added: qa-needstesting
Changed in launchpad:
status: Triaged → Fix Committed
Steve Kowalik (stevenk) on 2012-11-19
tags: added: qa-ok
removed: qa-needstesting
Steve Kowalik (stevenk) on 2012-11-21
Changed in launchpad:
status: Fix Committed → Fix Released
Reinhard Tartler (siretart) wrote :

On Mi, Nov 21, 2012 at 02:40:53 (CET), Steve Kowalik wrote:

> ** Changed in: launchpad
> Status: Fix Committed => Fix Released

Thanks for fixing this. I've now received bug mail last night for over a
dozen bugwatches that could be updated because of this change :-)

--
Gruesse/greetings,
Reinhard Tartler, KeyID 945348A4

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