No emails from IMAP after upgrade to kdepim-runtime_4.7.2+git111007-0ubuntu1~natty1~ppa1

[Ingo Ratsdorf]

I upgraded today to kdepim-runtime_4.7.2+git111007-0ubuntu1~natty1~ppa1_i386
and now all emails in KMail inbox are read only and no new emails are retrieved.

Serious folks.
I restarted computer, restarted Akonadi, deleted IMAP resource, recreated it, still the same.

[Ingo Ratsdorf (ingo-envirology)]

No error output in Akonadi Console and also no new emails shown in Akonadi Console, as if it would not retrieve anything whatsoever.
Yes, I have new emails sitting in IMAP, checked via webmail.
Access rights in inbox Akonadi collection is "none", should be "read,write,delete". and "read,write" for collection.

[Philip Muškovac (yofel)]

Ok, I tried to reproduce this with my IMAP account in a natty VM a bit. I can fetch, read and remove emails fine, but thanks to the famous "missing resource collection" error I couldn't send something or check the settings so I need to fix that first before trying to reproduce this.

What you could do would be to enable kmail debug output in kdebugdialog and then check ~/.xsession-errors for anything useful when you hit the issue.

[Ingo Ratsdorf (ingo-envirology)]

Well, I don't think it's a kmail problem, because there is also nothing in Akonadi Console. The imap agent is simply returning nothing. Could well be because the collection is not even writable or readable....

There is no "kmail" in kdebugdialog. However, I have enabled all other "*mail*" processes: akonadiresource (maildir), akonadiagent (mailthreader), akonadiserializer (mail), kdepimlibs (mailtransport), and kio (KEMailSettings).
Plus akonadi.

However, the log is EMPTY. No point attaching anything.

Output of Akonadi Console when "synchronising" the inbox folder is attached.
But none of my 15 emails there....

Please note that this only applies to "inbox", all other subfolders like archives, sent, trash etc synchronise fine and show the emails as they should.

However, ~/.xsession-errors is still empty.

And my Kubuntu 11.10 machine still works fine. Not this one (Kubuntu 11.04)

Hope that helps.
Cheers,
Ingo

[Ingo Ratsdorf (ingo-envirology)]

Still no emails for more than a week now. Nobody else? Just me?

[Ingo Ratsdorf (ingo-envirology)]

Theres now some stuff in the ~/.xsession-errors file.
Not that I can find anything useful in there, but I'll submit it to you nonetheless.

[Simon Quigley (tsimonq2)]

Thank you for taking the time to report this bug and helping to make Kubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Kubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Kubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 881175

and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for Kubuntu PPA because there has been no activity for 60 days.]